Original PromptThis learning resource focuses on the emotional management of professional conflicts and workplace hurt. It provides students with a structured framework for identifying emotional triggers, understanding the psychological impacts of workplace stressors, and applying the STOP framework for self-regulation. It also emphasizes proactive communication strategies through the Non-Violent Communication (NVC) model and cognitive reframing techniques. Various activities, including personal trigger logs, case study analyses, and drafting assertive responses, are included to help students synthesize their knowledge and develop resilience in professional interactions. The resource aims to empower students to navigate conflicts and enhance their communication skills in high-stakes environments.