This resource is perfect for health science, CNA, or medical assisting courses. Students will analyze real-world scenarios, evaluate communication skills, and practice creating their own good examples to enhance their understanding of effective patient interactions.

What’s Included:

1. Good and Bad Scenarios Group Work

• Students are assigned one of 10 pre-designed scenarios.
• Each group acts out the bad example and brainstorms ways to improve it.
• Groups then perform the improved good example and receive peer and instructor feedback.

1. Bedside Manner Checklist

• A detailed checklist to guide students in evaluating key elements of bedside manner, including:

  • Greeting the patient.
  • Demonstrating empathy and respect.
  • Explaining procedures in simple terms.
  • Addressing concerns professionally.
• • Perfect for use during role-plays and self-assessments.

1. Create Your Own Good Scenario

• Students work collaboratively to develop their own realistic patient-provider interaction.
• Encourages creativity, critical thinking, and application of bedside manner concepts.

Learning Objectives:

• Develop an understanding of key bedside manner skills, such as communication, empathy, and professionalism.
• Identify common mistakes in patient-provider interactions and propose improvements.
• Practice delivering clear, patient-centered communication.
• Reflect on verbal and nonverbal cues and their impact on patient care.

How to Use This Resource:

• Group Activity: Assign each group one scenario, and have them act out both the bad and improved versions.
• Class Discussion: Use the checklist and rubric to facilitate feedback and class-wide learning.
• Individual Work: Assign the "create your own scenario" task as an extension.

Why You’ll Love This Resource:

• Interactive: Keeps students engaged with hands-on role-playing and peer collaboration.
• Realistic: Prepares students for real-world healthcare environments.
• Comprehensive: Combines pre-designed scenarios, evaluation tools, and creative thinking tasks in one resource.

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