$10 - $20 10th Grade Life Skills Worksheets (by date, oldest first)

Thank you for your interest in my product!!

This is a NO PREP, print and go resource!

This bundle includes three resources with a total of:

76 different worksheets & 434 questions.

All worksheets come with an answer key.

Recently updated to add 27 new worksheets and 239 new questions.

This resource is also available in a digital BUNDLE:

Distance Learning - Calculating Tip, Discount & Sales Tax - Digital BUNDLE

Calculating Tips

• 24 worksheets
• 124 questions
• Teacher answer key

Calculating Discounts

• 26 worksheets
• 143 questions
• Teacher answer key

Calculating Sales Tax

• 26 worksheets
• 167 questions
• Teacher answer key

This resources provides real world math practice designed to expose students to the life skill of calculating tips, discounts and sales tax. Students will read receipts and sales tags and identify tip, discount amounts and sales tax. Students will calculate the final sale prices and totals and in some cases determine if they have enough money.

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Website Comprehension - BUNDLE

Explore the World of Over-the-Counter Medications! This comprehensive resource introduces students to a variety of real over-the-counter medications commonly found in local pharmacies, grocery stores, and homes. Through close examination of medicine labels, students gain vital insights and understanding. With diverse medication types like A.M. & P.M. dosages, pills, syrups, and chewable tablets, they'll be equipped to make informed decisions. Uncover essential information such as treatment indications, duration, and dosage strength, empowering students with valuable health literacy skills for life. Get ready to elevate learning and health awareness with our engaging OTC medication resource!

WHAT'S INCLUDED?

• 3 paper units each with 2 levels
• 36 different medicine labels
• 144 different worksheets
• Teacher answer key
• A color & black and white set
• Suggested follow up activities

Reading Medicine Labels - Unit 1

Level 1 - Cut & Paste - Simpler Questions

• 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

Reading Medicine Labels - Unit 2

Level 1 - Cut & Paste - Simpler Questions

• 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

Reading Medicine Labels - Unit 3

Level 1 - Cut & Paste - Simpler Questions

• 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

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FOLLOW | BLOG | INSTA**

Check out some of my other bundles:

Paying Bills MEGA BUNDLE - Paper & Digital

Coupons BUNDLE

Distance Learning - Calculating Tip, Discount & Sales Tax - Virtual BUNDLE

Calculating Tip, Discount and Sales Tax - Paper Based - BUNDLE

Coupons BUNDLE - Paper

Coupons BUNDLE - Google Forms

Reading Bills - BUNDLE

Website Comprehension - BUNDLE

Thank you for your interest in my product!!

This is a NO PREP, print and go resource!

This a paper based resource. Click below for the Google Slides version:

Filling Out Forms BUNDLE - Google Slides

This bundle includes four units.

• 48 background/ information reading prompts
• 27 different blank forms
• Total of 75 different sheets
• Answer key included

This bundle saves you over 20%!

Recently Updated to include 25 new background prompts & 3 new forms!

Filling Out Forms Unit 1 - Paper Based

• 12 background/ information reading prompts
• 8 blank forms
• Total of 20 sheets

Filling Out Forms Unit 2 - Paper Based

• 12 background/ information reading prompts
• 6 blank forms
• Total of 18 sheets

Filling Out Forms Unit 3 - Paper Based

• 12 background/ information reading prompts
• 7 blank forms
• Total of 19 sheets

Filling Out Forms Unit 4 - Paper Based

• 12 background/ information reading prompts
• 6 blank forms
• Total of 18 sheets

From working with my own students, I realized many were unable to identify key form vocabulary such as (gender, county, & social security number). Many were also unable to accurately plug in their personal information or copy provided information onto a form often mixing up key information such as cities & counties or phone number & social security numbers.

This product will help your students to become more independent, confident and successful out in the community.

*Please note these are modeled after U.S. forms.

Check out some of my other bundles!

Reading Bills - BUNDLE

Get Ready for Back to School with Engaging Activities! As the new school year approaches, our Back to School BUNDLE is your one-stop solution for exciting and fun-themed life skills lessons. Packed with real-world shopping, money, and functional text activities, this exclusive collection will captivate your students from day one.

Start Planning Ahead for a Stress-Free School Year

Make the most of your summer vacation by securing this BUNDLE! With no-prep, ready-to-print activities, you'll save valuable time on lesson planning. Enjoy your break while ensuring an enjoyable and educational experience for your students.

Embrace the New School Year with Confidence!

Be fully prepared to welcome your students back with enthusiasm. Our Back to School BUNDLE will ignite their excitement for learning, setting the tone for a successful and engaging academic journey.

This bundle includes five resources and has a total of:

• 184 Worksheets with 1,044 Questions per Set
• A Total of 344 Different Worksheets

Each resource also has:

• 2 - 3 Levels perfect for differentiation
• Color Set
• Black & White Set
• Teacher Answer Key for quick grading

Separately these 5 resources would cost you $26.00. Bundle and save over 20%!

Resources Included in this Bundle:

★ Back to School Advertisements

• 6 Realistic Store Advertisements/ Flyers (Back to School Themed)
• 3 Levels to make differentiating easy

Level 1 – Circle the Answer - Simpler Questions - Bolded Key Words

• 16 Worksheets with 80 Questions (5 questions per page)

Level 2 – Cut & Paste - Simpler Questions - Bolded Key Words

• 18 Worksheets with 90 Questions (5 questions per page)

Level 3 – Write the Answer - More Complex Questions - Some Multipart & Simple Math

• 18 Worksheets with 90 Questions (5 questions per page)

A total of 52 Worksheets & 104 Questions

104 Total Different Worksheets

★ Back to School Coloring Pages

• 8 Coloring Pictures
• 3 Levels

Level 1 – color by price

• 8 worksheets with 76 coloring prompts

Level 2 – color using dollar up

• 8 worksheets with 76 coloring prompts

Level 3 – color by calculating the total

• 8 worksheets with 76 coloring prompts

Total of 24 different worksheets and 228 different coloring prompts

★ Back to School Shopping Task Cards

• 2 Levels
• 2 Pages of Money

LEVEL 1 - BILLS ONLY - DOLLAR UP & QUARTERS

Individual items up to $23.00 and calculating totals up to $23.00

• 1 What's the Dollar Up Amount Worksheet - 6 Questions
• 5 Do You Have Enough Worksheets - 15 Questions (3 Questions per Page)
• 5 Circle How Much Money is Needed - 15 Questions (3 Questions per Page)
• 5 What is the Total Cost (adding up 2 - 3 items) - 15 Questions (3 Questions per Page) (Example: $4.50 + $5.00)
• 5 Register Do You Have Enough Worksheets - 20 Questions (4 Questions per Page)
• Reflection Worksheets with 10 Questions

LEVEL 2 - BILLS & COINS - EXACT RETAIL PRICES

Individual items up to $22.27 and calculating totals up to $23.00

• 1 What's the Dollar Up Amount Worksheet - 6 Questions
• 5 Do You Have Enough Worksheets - 15 Questions (3 Questions per Page)
• 5 Circle How Much Money is Needed - 15 Questions (3 Questions per Page)
• 5 What is the Total Cost (adding up 2 - 3 items) - 15 Questions (3 Questions per Page) (Example: $4.44 + $4.68)
• 5 Register Do You Have Enough Worksheets - 20 Questions (4 Questions per Page)
• Reflection Worksheets with 10 Questions

46 Worksheets per Set with 162 Questions

A total of 92 Different Worksheets

★ Dollar Up Shopping Worksheets - Back to School Store

• 1 Realistic Store Ad
• 3 Levels

Level 1 - Prices Given – Multiple Choice

• 9 worksheets with 68 questions

Level 2 - Students Write in Price - Multiple Choice

• 10 worksheets with 136 questions

Level 3 - Students Write in Price & Answer

• 7 worksheets with 148 questions

A total of 27 different worksheets & 352 questions per set.

A total of 54 different worksheets

★ Product Label Comprehension - Back to School Edition

• 15 Products (Back to School Themed)
• 2 Levels

Level 1 – Cut & Paste

• 16 worksheets with 80 questions (5 questions per page)

Level 2 – Write in the Answer

• 19 worksheets with 118 questions (6 - 7 questions per page)

Total of 35 different pages and 198 questions per set

Total of 70 different worksheets

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

Website Comprehension - BUNDLE

| Paying Bills | Reading Utility Bills | Environmental Print | Functional Text | Life Skills Reading | Comprehension Questions | Special Education | Real-World Skills | Skills for Independence |

This is a NO PREP, print & go resource!

This bundle includes two resources and has a total of:

• 12 different realistic utility bills
• 64 different worksheets with 376 questions per set
• 128 different worksheets

Each resource also has:

• 2 levels to make differentiation easy
• Color + black & white set
• Teacher answer key for quick data

Separately these 2 resources would cost you $14.00. Bundle and save 11%!

This resource was recently updated to include:

• 1 new unit!
• 2 levels
• Black & white set
• 3 new bills
• 44 new worksheets per set
• 108 total new worksheets
• 276 new questions

Paying Utility Bills - Unit 1 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

• 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

• 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.

Paying Utility Bills - Unit 2 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

• 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

• 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.

Bills Types Included:

• Electric
• Garbage/ Recycle
• Gas
• Oil
• Water/ Sewer

This resource is specifically designed to introduce students to the vital life skill of reading common bills accurately. With this downloadable material, students will engage with a diverse collection of realistic utility bills, including those from an electric company, town water and more.

Through a series of thought-provoking questions, students will develop a deep understanding of various aspects related to these bills, such as a_ccount details, costs, due dates, late charges, and more._ The resource offers two levels of engagement: a cut-and-paste activity level and a write-in-the-answer level. This ensures that students of varying abilities can participate and reinforce their learning.

Key Features:

1. Realistic Bill Exposure: The resource provides students with exposure to authentic bills commonly encountered in real-life situations, enhancing their ability to understand and analyze bills effectively.

2. Comprehensive Questioning: A wide range of questions is included to cover crucial aspects of bill reading, such as account information, costs, dates, and potential penalties. This promotes a holistic understanding of bill-related concepts.

3. Two Levels of Engagement: The resource offers flexibility with two levels of difficulty. Students can choose between a cut-and-paste activity or a write-in-the-answer format, allowing them to engage at a level suited to their abilities.

By utilizing Practical Bill Reading Skills, students will develop a valuable life skill that empowers them to confidently navigate and comprehend common bills. This resource sets a strong foundation for financial literacy and responsible decision-making in the real world.

Find my other paying bills units below:

Paying Bills Unit 1 - Paper

Paying Bills Unit 2 - Paper

Paying Bills Unit 3 - Paper

Made for teachers seeking to provide real-world text practice using environmental print with text-dependent questions.

This resource is designed to expose students to everyday product labels that are often overlooked in classroom life skills. These specially crafted worksheets will help introduce and familiarize students with different kinds of common products, such as bandages, deodorant, laundry detergent, toilet paper, toothpaste and identify important product information during shopping.

By closely reading these product labels, students will be challenged to answer text-dependent questions, fostering critical thinking and language skills in a practical and relatable manner.

THIS BUNDLE SAVES YOU 20%!

WHAT'S INCLUDED?

• 3 paper units
• 36 common product labels/ packaging
• 74 worksheets per set with 408 questions
• 148 different worksheets
• 2 levels
• Color set
• Black & white set
• Teacher answer key
• Follow up ideas

Level 1: Cut & Paste - Simpler Questions

• 36 worksheets per set
• 180 questions (5 questions per page)
• Teacher answer key

Level 2: Write in the Answer - More Complex Questions

• 38 worksheets per set
• 228 questions (6 questions per page)
• Teacher answer key

TOTAL:

⭐ 74 WORKSHEETS WITH 408 QUESTIONS PER SET

⭐ 148 DIFFERENT WORKSHEETS

UNITS INCLUDED:

Product Label Comprehension Unit 1

Product Label Comprehension Unit 2

Product Label Comprehension Unit 3

DIGTAL BUNDLE:

Digital Product Label Comprehension BUNDLE

Thank you for your interest in my product!

This is a digital resource, you can find the paper based bundle below:

Calculating Tip, Discount and Sales Tax - Paper Based - BUNDLE

This resource includes:

• 3 products
• 24 Google Slides with 136 questions
• 39 editable & self-grading Google Forms with 318 questions
• Answer key included for ALL Google Activities
• A TOTAL OF 63 GOOGLE ACTIVITIES & 454 QUESTIONS

Recently updated with 13 new Google Slides, 23 new Google Forms & 151 new questions.

Distance Learning - Calculating Tips

• 8 Teaching/ Guided Practice Google Slides with 74 questions

- 5 slides teach/ practice with a calculator

- 3 slides teach/ practice without a calculator

• 11 editable, self-grading Google Forms with 72 questions
• Teacher answer key

A total of 19 Google Activities & 142 questions

Distance Learning - Calculating Discounts

• 8 Teaching/ Guided Practice Google Slides with 66 questions
• 15 editable, self-grading Google Forms with 137 questions
• Teacher answer key

A total of 21 Google Activities & 175 questions

Distance Learning - Calculating Sales Tax

• 8 Teaching/ Guided Practice Google Slides with 66 questions
• 13 editable, self-grading Google Forms with 109 questions
• Teacher answer key

A total of 23 Google Activities & 203 questions

**The Google Forms AUTOMATICALLY GRADE! Saving you time!**

You can import all student grades into Google Classroom with the click of one button!

**AUTOMATIC DATA COLLECTION**

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Holiday Bundle for Special Education - Worksheets - Life Skills - Functional Text

'Tis the season! If you're seeking to incorporate enjoyable and practical HOLIDAY-themed lessons and activities into your classroom, your search ends here! This BUNDLE features a diverse array of real-world budgeting, shopping, money, and functional text activities, all infused with a delightful Holiday twist to keep students engaged. The holidays covered include Christmas, Hanukkah, & Kwanzaa.

WHAT'S INCLUDED?

• 5 Holiday resources (2 are the same but different currencies)

• 144 different worksheets

• 827 total questions

• Answer key

TOTAL:

⭐ 5 HOLIDAY RESOURCES

⭐ 144 WORKSHEETS WITH 827 QUESTIONS

RESOURCES INCLUDED:

Budget Unit - Holiday Edition

• 30 different sheets with 291 questions
• Teacher answer key

Product Label Comprehension - Holiday Edition

• 15 different real HOLIDAY product labels
• 2 levels

Level 1 – Cut & Paste - Simpler Questions

• 15 worksheets with 75 questions (5 questions per page)

Level 2 – Write in the Answer – More Complex Questions

• 17 worksheets with 108 questions (6 - 7 questions per page)

Total of 32 different pages and 188 questions

• Teacher answer key
• Suggested follow up activities

Holiday Shopping Task Cards/ Worksheets - US DOLLAR

Holiday Shopping Task Cards/ Worksheets - Canadian Dollar

*US DOLLAR & CANADIAN DOLLAR INCLUDED FOR THE PRICE OF 1!*

• 2 different levels
• Total of 34 different worksheets & 132 questions

Understanding Instructions - Holiday Edition

• 6 different HOLIDAY THEMED instructions
• 14 different worksheets with 6 questions per page
• 84 total questions

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

November Life Skills Morning Work - Digital & Paper BUNDLE

December Life Skills Morning Work - Holiday Edition - BUNDLE

Thank you for your interest in my product!!

This is a NO PREP, print and go resource!

This bundle includes three downloads. For a total of 43 worksheets and 218 comprehension questions. Teacher answer key & suggested follow up activities included. Purchasing this bundle saves you 20%

Coupons Unit 1

• 14 coupon/ advertisement
• 14 different worksheets with 71 comprehension questions
• Teacher answer key
• Optional follow up activities

Coupons Unit 2

• 15 coupons/ advertisements
• 15 different worksheets with 74 comprehension questions
• Teacher answer key
• Optional follow up activities

Coupons Unit 3

• 14 coupons/ advertisements
• 14 different worksheets with 73 comprehension questions
• Teacher answer key
• Optional follow up activities

This resource provides real world text practice with text dependent questions. This resource was designed to expose students to everyday coupons and advertisements. Some questions incorporate math skills such as addition, subtraction and percent discount.

Check out some of my other Bundles:

Distance Learning - Calculating Tip, Discount & Sales Tax - Virtual BUNDLE

Reading Medicine Labels - BUNDLE

Reading Bills - BUNDLE

Thank you for your interest in my product!

This is a NO PREP, print and go BUNDLE!

This bundle includes 4 resources and has a total of:

• 120 different worksheets
• 672 total questions

Each unit has 2 levels to help accommodate the needs for all your students!

Summer is here!...finally (lol) If you are looking to integrate some fun, SUMMER themed lessons into your end of the year, EYP or summer school lessons and activities START HERE! This BUNDLE contains a variety of real-world functional texts that students would find throughout the summertime. Students will read the functional text and answer comprehension questions to show understanding. Save time planning by purchasing this BUNDLE and enjoy your free time at the beach, lake or pool! All these activities are no prep, ready to print and go with all the answer keys included!

Separately, these four resources would cost $25. Buy them as a BUNDLE and pay $20.00 saving you 20%.

This bundle includes:

Unit 1

Level 1 - Cut & Paste - Simpler Questions

• 13 worksheets with 65 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 12 worksheets with 77 questions (6 - 8 questions per page)

A total of 25 different worksheets and 142 questions.

Unit 2

Level 1 - Cut & Paste - Simpler Questions

• 15 worksheets with 75 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 13 worksheets with 83 questions (6 - 7 questions per page)

A total of 28 different worksheets and 158 questions.

Unit 3

Level 1 - Cut & Paste - Simpler Questions

• 17 worksheets with 85 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 15 worksheets with 94 questions (6 - 7 questions per page)

A total of 32 different worksheets and 179 questions.

Unit 4

Level 1 - Cut & Paste - Simpler Questions

• 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

• 17 worksheets with 103 questions (6 - 7 questions per page)

A total of 35 different worksheets and 193 questions.

Functional Texts included:

• Pool Party Flyer
• Ice Cream Shop Menu
• Summer Sale Coupon
• Summer Camp Information
• Beach Stand Menu
• Waterpark Information
• Beach/ Reservation Information
• BBQ Invitation
• Public Pool - Open Swim/ Lap Swim/ Waterslide Hours
• Town 4th of July Parade/ Celebration Information
• Kids Fishing Tournament Flyer
• Public Pool Information
• Campground Rules
• Graduation Party Invitation
• Boat Rental Information
• Sandcastle Competition Flyer
• Adventure Park Information
• Extended School Year Information/ Important Dates
• Amusement Park Information
• Beach Restaurant Menu

Check out my other summer products:

Summer Shopping

Summer Bundle 1

Self-Awareness Activity Worksheets | Self-Awareness Activities | All About Me

ABOUT THIS RESOURCE

★ Topic - Self-Awareness

★ 35 pages

★ Print and Digital (PDF and Google Slides)

★ Suitable for Middle and High School Students

★ Answer Keys included

★ SEL-related topic

This resource includes:

★ 20 Self-Awareness Activity Worksheets

★ Sample Responses / Answer Keys

★ Google Slide Link

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Self-awareness is the ability to recognize and understand oneself, including one's thoughts, emotions, behaviors, and motivations. It involves having a clear and accurate perception of one's own strengths, weaknesses, beliefs, values, and identity. If you know yourself well and how you function, then you will understand how your feelings impact your thoughts and actions, how you can improve, why you succeed, why you fail, what you want, and what steps you should take to make progress.

This resource includes 20 Self-Awareness Activity Worksheets and Answer Keys. These activities provide many different opportunities for students to practice developing their self-awareness skills, recognize and accurately interpret their emotions, and use that knowledge to help them respond to their emotions and feelings in the most appropriate manner. Students with strong self-awareness are able to understand the root causes of their emotions and behaviors, avoid uncomfortable situations that trigger them, adapt more easily to their environment, build stronger, healthier relationships with people, empathize with others, consider and understand the perspectives of others in relation to their own, and engage in fewer disruptive classroom behaviors.

▶️ 20 ACTIVITY WORKSHEETS

This resource includes 20 Activity Worksheets and features the following activities related to Self-Awareness:

⭐ Anticipation Guide

⭐ Self-Awareness Self-Assessment

⭐ Aligning Behaviors with Personal Values

⭐ Understanding My Strengths and Weaknesses

⭐ Coping Strategies

⭐ Self-Reflection

⭐ My Reactions to Situations

⭐ Improving My Responses

⭐ Self-Awareness – How I Feel Today Assessment

⭐ Making Personal Improvements

⭐ Signs of Lack of Self-Awareness

⭐ Signs of Self-Awareness

⭐ TWO Self-Awareness Passages and Questions

⭐ Text Message Conversation and Questions

⭐ How Would You Respond Text Message

⭐ Personal Development – Deepening My Self-Awareness

⭐ Overcoming My Triggers

⭐ Self-Awareness Reflection Questions

⭐ Sample Responses/Answer Keys

✅ Included are Answer Keys / Sample Responses to help you facilitate discussion with students.

✅ This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

✅ The graphics and clipart in these worksheets are also a great representation of your own students, making the visual appearance of the worksheets highly appealing, relevant, and relatable to them.

❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted BUNDLES:

• Social Emotional Learning Activity Worksheets Mega Bundle
• SEL Mega Bundle
• Awareness Mega Bundle
• Self-Awareness BUNDLE

Other SELF-Awareness resources you might be interested in:

• Self-Awareness BUNDLE
• Self-Awareness SCENARIOS
• All About Me Worksheets

Other Awareness resources you might be interested in:

• Social Awareness BUNDLE
• Social Awareness Activity Worksheets and Answer Keys
• Social Awareness SCENARIOS
• Self-Awareness Activity Worksheets and Answer Keys

Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

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Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?! All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

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LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
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Communication Activity Worksheets | Communication Skills | Social Awareness

ABOUT THIS RESOURCE

★ Topic - Effective Communication | Communication Skills

★ Activity Worksheets

★ 37 pages

★ Print and Digital

★ Suitable for Middle and High School Students

★ Detailed Sample Responses | Answer Keys included

This resource includes:

★ 20 Effective Communication Activity Worksheets

★ Detailed Sample Responses | Answer Keys

★ Google Slide Link

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Many students grapple with effective communication, often because they feel more at ease with texting and technology than engaging in face-to-face conversations. Additionally, a lack of adult role models demonstrating good listening and fostering productive discussions, speech or communication disorders, and a lack of formal instruction in effective communication may contribute to these challenges. Equipping young individuals with effective communication skills is crucial for fostering healthy relationships, peaceful conflict resolution, academic success, and future employment. This resource offers diverse opportunities for imparting these essential skills to your students!

✅ This resource comprises 20 Activity Worksheets focused on honing Effective Communication skills, providing engaging exercises for students. It also features ANSWER KEYS and Sample Responses to assist you in guiding discussions with your students!

✅ This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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20 Activity Worksheets and ANSWER KEYS (Print and Digital)

These engaging worksheets are adorned with captivating clipart, fonts, borders, and teen graphics. They encompass activities addressing the following topics:

⭐ Anticipation Guides

⭐ Communication Self-Assessment

⭐ Navigating Communication: My Journey and Insights

⭐ Breaking Through Communication Barriers

⭐ Navigating Social Scenarios Responses and Reactions

⭐ Reframing Responses to Positivity

⭐ Text Messaging Conversations

⭐ How Would You Respond?

⭐ Filtering Your Thoughts

⭐ Effective Communication for Achieving Goals

⭐ Empathetic Communication: Analyzing and Improving Dialogues

⭐ Negotiate a Compromise in Everday Situations

⭐ Empathetic Responses: Supporting Others in Difficult Moments

⭐ Conflict Resolution Reflection

⭐ Mindful Communication: Choosing Words that Build, Not Break

⭐ Responding with Maturity: Navigating Challenging Comments

⭐ Expressing Concerns Effectively: Shifting Blame to Collaboration

⭐ Reflecting on Strategies, Strengths, and Growth Opportunities

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This resource is also included in the following discounted BUNDLES:

• Effective Communication BUNDLE
• Social Emotional Learning Activity Worksheets Mega Bundle
• SEL Mega Bundle
• Social Skills BUNDLE
• ELA/SEL MEGA BUNDLE

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Explore Additional Communication Skills Resources:

• Effective Communication SCENARIOS (Higher-Level)
• Effective Communication SCENARIOS (Lower-Level)

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Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

*******************************

Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?! All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************
LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
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Anger Management and Coping with Emotions

ABOUT THIS RESOURCE

★ Anger Management

★ 37 pages

★ Print and Digital (PDF and Google Slides)

★ Suitable for Middle and High School Students

★ Answer Keys/ Sample Responses are included

★ SEL-related resource

This resource includes:

★ 20 Anger Management Activity Worksheets

★ Detailed Answer Keys | Sample Responses

★ Google Slides Link

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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Students, especially teenagers and young adults, often experience anger, a normal emotion. However, without self-control, discipline, and unresolved anger, it can lead to significant consequences. Learning anger management is vital for students to regulate their emotions, behaviors in challenging situations, solve problems, and foster healthy relationships with others.

This resource includes 20 Anger Management Worksheets designed to help students practice and develop this crucial life skill. Included ANSWER KEYS aid in facilitating discussions with your students!

▶️ These worksheets can be effectively used for Do Now activities, Formative Assessments, or seamlessly integrated into broader lessons and discussions!

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20 Activity Worksheets and ANSWER KEYS (Print and Digital)

These engaging activity worksheets feature stunning clipart, fonts, borders, and graphics tailored for teens. They cover a range of topics, including:

⭐ Anticipation Guides

⭐ Self-Assessment

⭐ My Experiences with Anger

⭐ Understanding Anger

⭐ Appropriate vs. Inappropriate Responses

⭐ Coping Strategies

⭐ Reflecting on Anger: Responses, Outcomes, and Personal Growth

⭐ Understanding Anger Triggers and Managing Emotions

⭐ Coping Strategies Word Web

⭐ Healthy vs. Unhealthy Coping Skills

⭐ Change Your Thoughts, Change Your Mood

⭐ Text Messaging Conversation

⭐ How Would You Respond (to someone’s anger via text messaging)

⭐ Managing Anger: Identifying Triggers and Control Strategies

⭐ Emotional Awareness and Management

⭐ Instinctive Responses: Impulses, Consequences, Choices

⭐ Responding to Anger: Consequences and Constructive Alternatives

⭐ Emotion Management: Filtered Communication

⭐ Managing Anger: Strategies and Self-Reflection

⭐ Sample Responses included

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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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⭐ CLICK HERE to Subscribe to My Email List and get a FREE Resource!!!

*******************************

This resource is also part of the following discounted BUNDLES:

• SEL Mega Bundle
• Anger Management BUNDLE
• Social Emotional Learning Activity Worksheets Mega Bundle
• ELA/SEL MEGA BUNDLE

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Additional Anger Management resources that may pique your interest:

• Anger Management BUNDLE
• Anger Management Questions
• Anger Management Scenarios

Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

*******************************

Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************
LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

Moral and Ethical Dilemma Scenarios | Conflict Resolution Situation Cards

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Click on the green PREVIEW BUTTON for a closer look of entire resource!

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ABOUT THIS RESOURCE

★ Topic - Moral and Ethical Dilemmas

★ Scenario Task Cards and Worksheets

★ 207 pages

★ Features 68 Moral and Ethical Dilemma Scenarios

★ 136 Scenario Worksheets (68 WITH Q's, 68 WITHOUT Q's)

★ Print and Digital (PDF and Google Slides - Text boxes already created!)

★ Excellent for 8th graders - High School Students

★ 2 Google Slide Links

This resource includes the following items:

★ 68 Rainbow Scenario Task Cards with and without Questions

★ 68 B&W Scenario Task Cards with and without Questions

★ 68 Scenario Worksheets with Questions

★ 68 Scenario Worksheets without Questions (You generate your own questions!)

★ List of 68 Scenarios  (Easy access for teachers / 6.5 pages)

★ 2 Google Slide Links (for Scenario Worksheets with and without Questions)

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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Throughout your students’ education and lives, they will indeed grapple with many choices that test their personal values, beliefs and priorities. They will encounter all kinds of situations where they must choose between doing what’s right and doing what’s wrong.

This resource features 68 Moral and Ethical Dilemma Scenarios that they can relate to. These scenarios can help students recognize situations that involve moral and ethical issues and practice becoming better decision-makers. These scenarios also provide students the opportunity to discuss what they would do in different moral/ethical situations. Introducing ethical/moral dilemmas in the classroom can open up opportunities not only for debate and critical thinking, but also for personal growth, empathy for other viewpoints, and self-reflection.

These scenarios present individuals with moral and ethical dilemmas that require careful consideration. These scenarios challenge students to examine their values, principles, and decision-making processes. For example, a scenario might ask a student to choose between two morally conflicting options and reflect on their choice.

This resource includes both print and digital versions (with text boxes already created)! You can assign activities to students in person or remotely – either way works!

RESOURCE ITEMS

▶️ MORAL AND ETHICAL DILEMMA SCENARIO TASK CARDS (RAINBOW and B&W)

This resource includes 68 Moral and Ethical Dilemma Scenario Task Cards with and without questions (in colors Rainbow and B&W). The Task Cards include highly relevant scenarios that students can relate to followed by questions. Also included are the same scenarios without questions, so you can generate your OWN questions and activities for the scenarios! You can use the B&W Task Cards to print out on ANY color paper!

Task Card Variations Included:

★ 68 RAINBOW Task Cards with Questions
★ 68 RAINBOW Task Cards without Questions
★ 68 B&W Task Cards with Questions
★ 68 B&W Task Cards without Questions

✅ You can use the Task Cards WITHOUT Questions to generate your OWN questions and activities for the scenarios! You may even use these scenarios for other purposes including engaging students in practicing effective communication, conflict resolution, effective decision-making, compromising, etc.

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian! These Task Cards contain the same scenarios in the Scenario Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

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How/When To Use the Scenario Task Cards

• Role-Playing: The scenarios provide students with opportunities to discuss, understand, and role play the variety of effective ways they can respond to difficult situations and resolve moral and ethical dilemmas. You can also have each pair read their scenario and then role-play the scenario in front of the class, trying to find a positive resolution to the situation. Each pair also watches another pair’s role-play as commenters: they have the power to freeze the action of the role-play and make comments and suggestions to the role-players to guide them towards a positive resolution. You can use the Task Cards with no questions to generate your OWN questions and activities!
• Icebreaker: This can be a great way to start a meeting, training session, or team-building activity. It’s also a great way to get students to get to know each other and how they would deal with certain situations. It may assist you in getting them to buy into the purpose of an upcoming activity or lesson.
• Play Writing Exercise: Students can work in groups to create skits or scenes then perform the skits for the class.
• Writing Response: Students can be given a scenario to read and then write their responses: Consider your options in this situation. What outcomes might each option lead to? What would you decide to do and why? Students can swap papers with a partner who then reads their responses and determines whether they agree/disagree with their responses/approaches to these real-life scenarios/situations.
• Discussion: Students can discuss the Scenario Task Cards in groups or whole class.

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▶️ MORAL/ETHICAL DILEMMA SCENARIO WORKSHEETS (Print and Digital)

This resource includes 68 Scenario Worksheets in 2 variations (with and without questions) totaling 136 Scenario Worksheets (PDF and GOOGLE SLIDES)

► Worksheets WITH Questions

This resource also includes 68 Moral/Ethical Dilemma Scenario WORKSHEETS with lines and a question (or two), so students can write their responses. Students can answer the questions about the scenarios either on paper, or on Google Slides! These worksheets contain the same scenarios in the Task Cards.

► Worksheets WITHOUT Questions

This resource also includes 68 Moral/Ethical Dilemma Scenario WORKSHEETS with lines and NO questions, so students can write the question you assign them as well as their responses. There is space for you to generate your own question or prompt for students to answer. You may also generate and type in your OWN question in Google Slides before sharing the document or slides with students to answer. Students can answer the questions about the scenarios either on paper, or on Google Slides! These worksheets contain the same scenarios in the Task Cards.

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▶️ List of Scenarios (Easy Access for Teachers – 6.5 pages)

Also included is a 6.5-page complete LIST OF SCENARIOS to allow easier access for teachers to read and select scenarios to work with. These are the same scenarios listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted BUNDLES:

• Moral Dilemma BUNDLE
• SEL Mega Bundle

Other Moral/Ethical Dilemma resources you might be interested in:

• Moral Dilemma BUNDLE
• Moral Dilemma Lesson and PowerPoint Packet
• Moral and Ethical Dilemmas Activity Worksheets and Keys
• Moral/Ethics Writing and Discussion Questions

You might also be interested in CONFLICT RESOLUTION resources!

• Conflict Resolution BUNDLE (Print and Digital)
• Conflict Resolution Activity Worksheets and Answer Keys
• Conflict Resolution Task Cards and Worksheets

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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© Queen's Educational Resources / All rights reserved.
Your purchase includes one license. If you are looking for multiple copies, please be sure to purchase additional licenses.

**********************************
Interested in realistic adults, teens, and kids clipart? Check out my Queen's Clipart Gallery!
**********************************

Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
**********************************

***DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

**********************************
LET'S CONNECT:

• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram
• TeachShare

Risky Behaviors Activity Worksheets | Peer Pressure Worksheets | Activities

ABOUT THIS RESOURCE

★ Risky Behaviors | Peer Pressure

★ 37 pages

★ Print and Digital

★ Suitable for High School Students and Mature Teens

★ Includes detailed Answer Keys

This resource includes:

★ 20 Risky Behaviors Activity Worksheets

★ Detailed Answer Keys

★ Google Slides Link

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Taking risks is fairly common in adolescence. Yet, risky behaviors can be associated with serious, long-term, and – in some cases – life threatening consequences. This is especially the case when adolescents engage in more than one harmful behavior. The time will come in almost every teen’s life when they will be confronted with situations that tempt them to engage in risky behaviors. As educators, the best thing we can do is develop their understanding of the consequences associated with various risky behaviors and equip them with tools to say no and to protect themselves. Through ongoing meaningful practices and discussions, we can enhance their understanding of the consequences of risky behaviors and help them prevent themselves from engaging in them.

▶ This resource (Print and Digital) provides multiple opportunities for students to not only develop an understanding of the common different types of risky behaviors and their consequences, but also be exposed to a variety of preventive methods to avoid risky behaviors and/or navigate their way out of them.

▶ Some of the activities/worksheets include REAL LIFE, HIGHLY RELEVANT scenarios that provides students opportunities to practice navigating out of difficult situations associated with risky behaviors. These scenarios also provide students with opportunities to discuss, understand, and role play the variety of effective ways to avoid or decline invitations to participate in risky behaviors.

▶ Detailed Suggested Responses/Answer Keys are included to help you facilitate discussion with students.

▶ This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶ The graphics and clipart in these worksheets are also a great representation of your own students, making the visual appearance of the worksheets highly appealing, relevant, and relatable to them.

Activity Worksheet Topics included:

❤ Anticipation Guide (2 variations)

❤ Risky Behavior Self-Assessment

❤ My Experience with Risky Behaviors

❤ Different Types of Risky Behaviors and Reasons for Engaging in Them

❤ Consequences of Risky Behaviors and How to Avoid Them

❤ Risky Behavior Word Web

❤ Risky Behaviors on Social Media

❤ Text Messaging Conversation

❤ Text Messaging - How Would You Respond?

❤ Risky Financial Behaviors

❤ Rejecting Risky Behavior Suggestions

❤ Poor Lifestyle Behaviors

❤ Reasons for High-Risk Behaviors and Preventions

❤ Personal Risky Behavior Experiences

❤ Stop, Reflect, Decide – Thinking Before Responding

❤ Relationship Drama

❤ Cyberbullying is a BIG DEAL

The topics (and scenarios) focused in these worksheets include:

⭐ Peer Pressure

⭐ Violence

⭐ Bullying / Cyberbullying

⭐ Smoking / Tobacco Use (Vaping, Marijuana, Hookah)

⭐ Revenge

⭐ Social Media Misuse

⭐ Sexually Explicit Photos (on Social Media)

⭐ Truancy (Cutting School)

⭐ Stealing

⭐ Meeting Up With People You Just Met on Social Media

⭐ Overspending

⭐ Sexual Practices

⭐ Drunk Driving

⭐ Poor Lifestyle Behaviors

⭐ Relationship Drama

⭐ Sneaking Out of the House

⭐ Self-Induced Vomiting

⭐ Weapon Possession

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This resource is also included in the following discounted BUNDLE(S):

• Peer Pressure BUNDLE
• SEL Mega Bundle
• Social Emotional Learning Activity Worksheets Mega Bundle
• SEL/ELA MEGA BUNDLE

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Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

*******************************

Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?! All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************
LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

Social Awareness Activity Worksheets | Empathy Worksheets | Social Skills

ABOUT THIS RESOURCE

★ Topic - Social Awareness | Empathy | Perspective-Taking

★ Activity Worksheets

★ 39 pages

★ Print and Digital (PDF and Google Slides)

★ Suitable for Middle and High School Students

★ Sample Responses | Answer Keys included

★ SEL-related topics

This resource includes:

★ 21 Social Awareness Activity Worksheets

★ Sample Responses | Answer Keys

★ Google Slides Link

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Social Awareness means to be aware of your environment, recognize and accurately interpret the emotions of others, and use that knowledge to help you relate, interact, and respond to them in the most appropriate manner. Students with strong social awareness adapt more easily to their environment, build stronger, healthier relationships with people, empathize with others, consider and understand the perspectives of others, and engage in fewer disruptive classroom behaviors.

This resource includes 21 Activity Worksheets highlighting various exercises related to Social Awareness:

★ Anticipation Guide

★ Social Awareness Self-Assessment

★ My Experience with Social Awareness

★ Perspective-Taking

★ Empathy Challenging: Understanding and Responding

★ Stepping into Somaya’s Shoes

★ Barber Mishap: Social Awareness Reflection

★ Empathy in Action

★ Using Social Cues to Guide Interactions

★ Your Impact on Others

★ Reading Body Language

★ Responding to Concerning Social Media Posts

★ Understanding and Reacting to Online Interactions

★ Text Messaging Conversation (2 variations)

★ How Would You Respond? (Text Message Response)

★ Social Awareness Word Web

★ Building Better Relationships: Strategies for Social Awareness and Connections

★ Improving Social Awareness Behaviors

★ Social Awareness Reflection

★ Answer Keys | Sample Responses

✅ This extensive packet, including Sample Responses, comes in both Print and Digital formats, and offers a diverse array of exercises aimed at helping students develop and enhance their social awareness skills. These activities include empathizing with others, understanding different perspectives, interpreting body language and social cues to discern emotions and feelings, and reacting/responding appropriately in various situations.

✅ This resource features a range of distinctive and highly relevant scenarios and activities designed to help students enhance their social awareness skills. Students can practice filtering their thoughts, adjusting their behaviors, identifying and understanding others' emotions, feelings, and behaviors, perspectives, and responding appropriately in diverse situations.

✅ Role-Playing: The scenarios in the worksheets offer students the chance to discuss, understand, and enact various ways of demonstrating social awareness and empathy. Students can work in pairs or groups to role-play scenarios from the worksheets, showcasing appropriate responses. These activities help students learn how to navigate challenging situations by responding effectively and communicating appropriately. They also expose students to a range of coping strategies for managing conflicts successfully. By practicing these skills, students can improve their confidence, communication, and assertiveness.

✅ Included are Sample Responses | Answer Keys to assist you in guiding discussions with students.

✅ This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

✅ The graphics and clipart in these worksheets are thoughtfully chosen to represent diverse student populations, ensuring that the visual presentation is both engaging and relatable to your students.

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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted BUNDLES:

• SEL Mega Bundle
• Social Awareness BUNDLE
• Awareness Mega Bundle
• Social Emotional Learning Activity Worksheets Mega Bundle
• ELA/SEL MEGA BUNDLE

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Other Social Awareness resources you might be interested in:

• Social Awareness BUNDLE
• Social Awareness Scenario Task Cards and Worksheets
• Self-Awareness Activity Worksheets and Answer Keys
• All About Me Worksheets

***********************************

Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

*******************************

Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************
LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

Customer Service Scenarios | Career Readiness Scenarios | Customer Scenarios

ABOUT THIS RESOURCE

★ Topic - Career Readiness / Customer Service

★ 149 pages

★ Print and Digital (PDF and Google Slides)

★ Features 48 Customer Service SCENARIOS

★ Scenarios come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Real-Life Scenarios!

★ Includes 2 Google Slide Links

This resource includes:

★ 48 BROWN/COLORED Task Cards (48 Scenarios)

→ 48 BROWN Task Cards with Questions

→ 48 BROWN Task Cards without Questions

★ 48 B&W Task Cards (48 Scenarios)

→ 48 B&W Task Cards WITH Questions

→ 48 B&W Task Cards WITHOUT Questions

★ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)

★ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)

★ List of Scenarios (5 pages / Easy access for teachers)

★ 2 Google Slide Links

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

*********************************

As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

Customer service scenarios are difficult situations that could include upset, angry, and disappointed customers that students are likely to encounter in the workplace. Students may encounter these typical situations while working, or even be quizzed on how they would handle them while interviewing for a job! Learning about possible customer service scenarios is a great way to prepare students for any future customer issues. These customer service scenarios give students a hands-on approach to experiencing and practicing “real-life” examples of good and poor customer service while honing their customer service and conflict management skills. It is important to prepare your students (or any “employee-to-be”) for as many different situations as possible.

These scenarios offers opportunities for you to:

► bridge knowledge gaps and/or point students in the right direction based on their responses to the scenarios.

► test your students’ knowledge about the qualities required for exceptional customer service in any workplace.

► have students practice how to effectively resolve conflicts and diffuse difficult customer situations.

► determine how students would approach typical situations in the workplace.

► train your students how to handle potential situations, provide great customer service, de- escalate conflicts, and practice effective communication.

❤️ Role-Playing ❤️

Students can discuss or role-play common customer service scenarios and present worst/best case scenarios to the class. One student can act as the customer and the other can act as the employee handling the situation. Teacher and student observers can provide feedback and other possible scenario solutions. These highly relatable scenarios provide opportunities for students to demonstrate customer-service skills.

❤️ Customer Service Scenario IDEAS ❤️

✸ After reading scenarios, you can hold a class discussion about the variety of strategies students can use to deal with difficult customers and deliver great customer service. Additionally, the scenarios can be used to discuss appropriate vs. inappropriate responses, actions, behaviors, and attitudes when handling customers in these situations.

✸ Student observers can identify effective customer service strategies being used in the role plays as well as offer constructive criticism about how students performed in their roles as customer service agents. They can offer other possible scenario solutions.

✸ One student role-plays as a customer and the other as a service representative. They can act out how each side might handle the given scenario, and once the issue is resolved, they switch roles. This will help them understand each side of the situation.

✨ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!

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RESOURCE ITEMS:

▶️ SCENARIO TASK CARDS (BROWN and B&W)

This resource includes 48 Customer Service Scenario Task Cards  (both BROWN and B&W). The Task Cards include highly relevant scenarios that students can relate to followed by questions related to how they would effectively deal with the challenges (and difficult customers) presented in the scenarios.

These Task Cards include 4 variations:

✔ 48 Brown Task Cards WITH Questions

✔ 48 Brown Task Cards WITHOUT Questions

✔ 48 B&W Task Cards WITH Questions

✔ 48 B&W Task Cards WITHOUT Questions

✅ You can use the B&W Task Cards to print out on ANY color paper!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same scenarios in the Scenario Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

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▶️ TWO SETS OF SCENARIO WORKSHEETS (Print and Digital - YAY!)

This resource also includes 48 Customer Service Scenario WORKSHEETS with lines and a question(s), so students can write their responses. Students can answer the questions about the scenarios either on paper or on Google Slides! These worksheets contain the same scenarios in the Task Cards.

The worksheets come in TWO Variations:

► Worksheet Variation #1: This set of 48 worksheets include a question for students to answer after reading and reflecting about the scenarios.

► Worksheet Variation #2: This set of 48 worksheets does NOT include a question after the scenarios. A space has been provided for you to generate your OWN question(s)!

► BOTH sets of Worksheets have been included on Google Slides with text boxes already created to make it easier for you and your students. For the Worksheet set in which you generate your own question, you may type in a question before sharing documents with your students! If you want to use the "Print/PDF" version that does not include the question, all you have to do is generate a question that you can have students copy down, or that you write yourself in the space provided, before making copies and distributing to students! Super easy and accessible!

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▶️ GOOGLE SLIDES

This packet includes two DIGITAL Worksheet versions!

✥ Worksheet Variation #1 - Scenarios with Question

✥ Worksheet Variation #2 - Scenarios without Question (You generate your OWN!)

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▶️ List of Scenarios (Easy Access for Teachers – 5 pages)

Also included is a 5-page complete LIST OF SCENARIOS to allow easier access for teachers to read and select scenarios to work with. These are the same scenarios listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. These scenarios can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Writing/Discussion Questions
• Job Interview Questions Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

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Social Boundaries and Personal Space | Situation Cards and Worksheets | Scenarios

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***Click on PREVIEW BUTTON for a closer look of entire resource!

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ABOUT THIS RESOURCE

★ Social Boundaries and Personal Space Scenarios

★ 232 pages

★ Features 72 Social Boundaries and Personal Space Scenarios

★ 144 Scenario Worksheets (72 with Q's, 72 without Q's)

★ Print and Digital (PDF and Google Slides - Text boxes already created!)

★ Excellent for Mature 8th graders - High School Students

★ 2 Google Slide Links

Items included: 2 Folders

❤️ Folder #1 - Items with Questions

★ 72 Rainbow Scenario Task Cards with Questions

★ 72 B&W Scenario Task Cards with Questions

★ 72 Scenario Worksheets with Questions

★ List of Scenarios  (with Q's Easy Access for Teachers | 8 pages)

★ Google Slide Link (for Scenario Worksheets with Questions)

❤️ Folder #2 - Items without Questions

★ 72 Rainbow Scenario Task Cards without Questions

★ 72 B&W Scenario Task Cards without Questions

★ 72 Scenario Worksheets without Questions

★ List of Scenarios  (without Q's Easy Access for Teachers | 8 pages)

★ Google Slide Link (for Scenario Worksheets without Questions)

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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Boundaries are guidelines, rules, or limits that separates your physical space, feelings, and needs from others. Social boundaries represent physical and emotional limits that you don’t want people to cross. They identify a safe and permissible way for other people to behave towards you. Being able to set and respect boundaries is a crucial part of self-care and personal development that will serve your students well throughout their entire lives. Teaching boundaries and personal space to your students is essential in helping them reach and maintain successful personal relationships, increase self-esteem and awareness, and take responsibility for creating a life that they choose versus one they are simply at the will of others.

This resource contains 72 enjoyable, highly relevant scenarios that students can connect with and utilize to practice establishing and communicating boundaries with friends, family, partners, teachers, and others. It also provides opportunities for students to learn to respect the boundaries of others through role-playing and practice.

These scenarios are designed to assist students in learning:

✅ Establishing healthy social boundaries with others

✅ Respecting the boundaries of others

✅ Handling challenging social situations adeptly

✅ Engaging in difficult conversations without appearing accusatory or confrontational

✅ Expressing personal feelings and communicating boundaries respectfully

✅ Identifying and addressing instances when boundaries are being disregarded, ignored, or violated

✅ Generating solutions to boundary-related issues and conflicts

✅ Asserting oneself against unwanted behaviors

The scenarios offer practical guidance for real-life situations. They serve as valuable tools for sparking conversations with students about the best approaches to establishing and communicating boundaries, addressing boundary violations, navigating difficult conversations, and resolving conflicts related to boundaries.

Ultimately, these scenarios will empower young people to reflect on what behaviors they find acceptable and what they do not, and to effectively communicate their boundaries in a manner that others can comprehend.

This resource offers both print and digital versions, complete with pre-made text boxes. Whether assigning activities to students in person or remotely, both methods are easily facilitated.

RESOURCE ITEMS

▶️ Scenario Task Cards (Rainbow and B&W)

This resource includes 72 Social Boundaries Scenario Task Cards, available in both colored (Rainbow) and black-and-white versions. Each card presents relevant scenarios followed by questions. Additionally, the set includes the same scenarios without questions, enabling customization of your own questions and activities. The black-and-white Task Cards can be printed on any color paper of your choice.

Task Card Variations Included:

• 72 RAINBOW Task Cards with Questions
• 72 RAINBOW Task Cards without Questions
• 72 B&W Task Cards with Questions
• 72 B&W Task Cards without Questions

✅ The Task Cards WITHOUT Questions allow you to create your OWN questions and activities for the scenarios! You can also utilize these scenarios for various purposes, such as engaging students in practicing effective communication, conflict resolution, decision-making, compromise, and more. (It's not limited to Social Boundaries!)

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian! These Task Cards contain the same scenarios in the Scenario Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

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Role-Playing: These scenarios offer students valuable opportunities to discuss, comprehend, and engage in role-playing various effective methods for setting and communicating boundaries, while also respecting the boundaries of others. An additional activity involves pairs reading their scenario and then role-playing it in front of the class, aiming to find positive resolutions. Students can brainstorm multiple approaches to express feelings and boundaries. Moreover, each pair serves as commentators while watching another pair's role-play, providing feedback and suggestions to guide them toward positive outcomes. You can utilize the Task Cards without questions to create your OWN questions and activities!

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▶️ Scenario Worksheets (Print and Digital)

This resource includes 72 Scenario Worksheets in 2 variations (with and without questions) totaling 144 Scenario Worksheets (PDF and GOOGLE SLIDES)

✅ Worksheets WITH Questions

This resource additionally features 72 Social Boundaries Scenario WORKSHEETS, with lines and one to three questions, enabling students to write their responses. Students have the option to answer the questions about the scenarios either on paper or on Google Slides. These worksheets contain the same scenarios as the Task Cards.

✅ Worksheets WITHOUT Questions

This resource also contains 72 Social Boundaries Scenario WORKSHEETS with lines but NO predefined question, allowing students to write the questions you assign them as well as their responses. There is ample space for you to create your own question or prompt for students to answer. Additionally, you can generate and type in your OWN question in Google Slides before sharing the document or slides with students. They can answer the questions about the scenarios either on paper or on Google Slides. These worksheets feature the same scenarios as the Task Cards.

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▶️ 2 Lists of Scenarios (Easy Access for Teachers – 8 pages)

Also included is an 8-page comprehensive LIST OF SCENARIOS, facilitating easier access for teachers to read and select scenarios for use. These scenarios mirror those listed in the Task Cards and Worksheets. The list comprises two versions: one with questions and one without questions.

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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted BUNDLES:

• Social Boundaries and Personal Space BUNDLE
• SEL Mega Bundle

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© Queen's Educational Resources
Your purchase includes one license. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Interested in realistic adults, teens, and kids clipart? Check out my Queen's Clipart Gallery!
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Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
**********************************

***DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

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LET'S CONNECT:

• Queen's Clipart Gallery
• Facebook
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• TeachShare
• My Website

Conflict Resolution Situation Cards | Conflict Resolution Worksheets | Conflict

This resource is also included in the following discounted Bundles:

• SEL Mega Bundle
• Conflict Resolution BUNDLE
• ELA/SEL MEGA BUNDLE

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ABOUT THIS RESOURCE

★ Topic - Conflict Resolution

★ Features 52 Conflict Scenarios

★ 145 pages

★ Print and Digital (PDF and Google Slides)

★ Suitable for Middle and High School Students

★ SEL-related topic

This resource includes:

------ 52 Conflict Resolution Scenario Task Cards (7 Variations)

• GRAY with Graphic
• GRAY without Graphic
• BROWN with Graphic
• BROWN without Graphic
• B&W with Graphic #1
• B&W with Graphic #2
• B&W without Graphics (PLAIN)

------ 52 Conflict Resolution Scenario WORKSHEETS (same scenarios in Task Cards)

------ List of Scenarios (Easy access for teachers - 3.5 pages)

------ GOOGLE SLIDES Link

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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Arguments, disagreements, and disputes are all too common! This resource is designed to help you teach your students how to solve problems without fighting, becoming aggressive, or escalating problems. The scenarios in this packet provide opportunities for students to learn and practice conflict resolution skills. These variety of Conflict Resolution scenarios exposes your students to potentially explosive scenarios and situations where they can brainstorm resolution strategies and practice how to resolve them peacefully and maturely.

Conflict resolution is an important skill for students to learn, understand, and apply. This huge packet encourages students to brainstorm solutions, practice to positively, peacefully, and effectively manage and resolve conflicts, take responsibility of their own actions, avoid risky behaviors and/or navigate their way out of them, communicate effectively, and most importantly, recognize and develop awareness of their own unique responses to conflict – and share these strategies with their peers.

This resource (Print and Digital versions) includes 52 unique and HIGHLY RELEVANT scenarios that allows students to reflect on their own experiences with conflicts and practice responding appropriately. Students have opportunities to practice controlling their emotions, feelings, and behaviors under stressful situations and acknowledge others’ feelings and points of views in a situation.

▶ Scenario Idea:

✅ Role-Playing: The scenarios (within the worksheets) provide students with opportunities to discuss, understand, and role play the variety of effective ways to resolve conflicts. Students can collaborate in pairs or groups to act out a variety of scenarios included in the worksheets and demonstrate appropriate conflict resolution responses. Role-playing activities can also be used to demonstrate how to appropriately handle or navigate difficult situations through effective responses and communication as well as be exposed to a variety of coping strategies to help them deal with conflicts successfully. Students can practice and learn the variety of ways they can handle situations that test their ability to filter their thoughts, respond appropriately and maturely, and communicate effectively. These activities can ultimately improve confidence, communication, and assertiveness skills.

▶️ 52 Conflict Resolution Scenario Task Cards that come in 7 different variations:

⭐ GRAY with Graphic

⭐ GRAY without Graphic

⭐ BROWN with Graphic

⭐ BROWN without Graphic

⭐ B&W with Graphic #1

⭐ B&W with Graphic #2

⭐ B&W without Graphics

✅ These Scenario Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian! These Task Cards contain the same scenarios in the Scenario Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ 52 Scenario Worksheets (same scenarios in the Task Cards)

✅ This resource also includes 52 Conflict Resolution Scenario WORKSHEETS with lines, so students can write their responses. Each worksheet contains a scenario and the following question: What healthy strategies can you use to resolve this conflict, or how would you resolve this conflict?

✅ These worksheets contain the same scenarios in the Task Cards. It's a great opportunity for students to demonstrate how they would both respond to and resolve conflicts in certain situations.

✅ The worksheets are also included in Google Slides. Text boxes have already been created!

▶️ List of Scenarios (Easy Access for Teachers – 3.5 pages)

Also included is a 3.5-page complete LIST OF SCENARIOS to allow easier access for teachers to read and select scenarios to work with. These are the same scenarios listed in the Task Cards!

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• Lesson plans are not included. These scenarios can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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You might be interested in the following CONFLICT resources for TEENS!

• Conflict Resolution BUNDLE
• Conflict Resolution Activity Worksheets and Answer Keys

You might also be interested in the following MORAL DILEMMA resources:

• Moral Dilemma BUNDLE
• Moral Dilemma Lesson and PowerPoint Packet
• Moral and Ethical Dilemmas Activity Worksheets and Keys
• Moral/Ethical Dilemma SCENARIOS
• Moral/Ethics Writing and Discussion Questions

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram
• TeachShare

Customer Service Activity Worksheets | Career Readiness Activities | Life Skills

ABOUT THIS RESOURCE

★ Topic - Customer Service Skills / Career Readiness

★ Activity Worksheets

★ 61 pages

★ Print and Digital (Text boxes already created!)

★ Excellent for Middle and High School

★ Detailed Answer Keys included

This resource includes:

★ 33 Customer Service Activity Worksheets

★ Detailed Answer Keys

★ Google Slides link

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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This packet offers many opportunities for teachers to help their students learn a variety of critical concepts and skills related to customer service as they prepare for employment. Students will be able to practice how to effectively resolve conflicts and diffuse difficult customer situations. It also offers a variety of activities that will help students explore qualities required for exceptional customer service in any workplace. Detailed ANSWER KEYS are included to help you facilitate learning and discussions!

This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives, particularly in their workplace. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!

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This resource correlates to other workplace readiness skills including:

⭐ Demonstrating positive work ethic

⭐ Demonstrating conflict resolution capabilities

⭐ Demonstrating effective speaking and listening skills

⭐ Managing difficult situations

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These customer service activities provide students the opportunity to practice:

▶ Dealing with difficult, dissatisfied, or angry customers

▶ Identifying various perspectives involved when dealing with unhappy customers

▶ Resolving customer conflict / Conflict resolution

▶ Maintaining professionalism and decorum in difficult or tense situations

▶ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer

▶ Being receptive to and responding to feedback

▶ Effective communication

▶ Emotion control

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This resource covers the following topics related to Customer Service:

★ Anticipation Guide

★ Good vs. Poor Customer Service

★ KWL

★ Return and Refund Scenario

★ Satisfying/Appropriate Customer Service Responses

★ Handling Difficult Customers Scenarios

★ Customer Service Reflection

★ Responding to Difficult Customers

★ Effective Communication

★ Positive Communication (Using Positive Words)

★ True or False Customer Service Concepts

★ Pro vs. Poor Customer Service

★ How Would You Respond to Angry Customers?

★ Active Listening

★ Text Messaging Conversation (Extra "blank" worksheets included for you to generate your own questions)

★ Responding to Customers' Social Cues and Body Language

★ Handling/Addressing Disruptive Customers

★ "Live Chat" Agent - How Would You Respond

★ Responding to Negative Reviews

★ Do's and Don'ts in Customer Service

★ Difficult Customer Service Concept Web

★ Qualities of Excellent Customer Service Web

★ Filter Your Mouth - Words Matter!

★ Handling "Unexpected" Conflicts

★ Delivering Great Customer Service Scenario

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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

*******************************

This resource is also included in the following discounted Bundles:

• Customer Service/Career Readiness Mega Bundle
• Social Emotional Learning Activity Worksheets Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Scenario Task Cards and Worksheets
• Customer Service Writing/Discussion Questions
• Customer Service Interview Questions Task Cards and Worksheets

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Explore similar Social-Emotional Learning Worksheets and Key Packets:

❤️ SEL Activity Worksheets Mega Bundle

❤️ Anger Management

❤️ Anxiety

❤️ Bullying

❤️ Conflict Resolution

❤️ Customer Service

❤️ Disagreements, Negotiation, Compromise

❤️ Effective Communication

❤️ Empathy

❤️ Financial Literacy | Responsibility

❤️ Growth Mindset

❤️ Leadership

❤️ Moral and Ethical Dilemmas

❤️ Organizational Skills

❤️ Peer Pressure

❤️ Procrastination

❤️ Reframing Negative Thoughts

❤️ Relationships

❤️ Resilience

❤️ Risky Behaviors

❤️ Self-Advocacy

❤️ Self-Awareness

❤️ Self-Care

❤️ Self-Control

❤️ Social Awareness

❤️ Social Boundaries and Personal Space

❤️ Stress Management

❤️ Time Management

❤️ Toxic Behaviors

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Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?! All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************
LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram