More than $20 Middle School Life Skills Resources (by date, oldest first)

Product

Budgeting BUNDLE - Needs & Wants - Income & Expense - Life Skills - Budget

By FUNctional Academics Educator

Thank you for your interest in my product!

This is a NO PREP, print and go BUNDLE!

This bundle includes 4 resources.

  • 69 different worksheets
  • 648 total questions

Separately, these five resources would cost $24.00 Buy them as a BUNDLE and pay $20.00.

This bundle includes:

Needs & Wants

  • 21 different sheets with 162 questions
  • Teacher answer key

Income & Expense

  • 20 different sheets with 222 questions
  • Teacher answer key

Budgeting Unit 1

  • 14 different worksheets with 160 questions
  • Teacher answer key

Budgeting Unit 2

  • 14 worksheets with 104 questions
  • Teacher answer key

The first two resources helps students to learn about needs and wants and income & expenses and identify the difference between them. Students then apply their learned knowledge to a variety of questions and activities.

The two budgeting resources ask students use their learned knowledge of needs, wants, income and expenses to identify these items in monthly Bank Statements/ budgets. Students will practice identifying and calculating the amount of money needed for a desired expense (ex. Item or trip) and calculating how much money will need to be saved each month in order to attain the desired expense. Students will also examine the given budgets to calculate one - three individuals' total income, expenses, money saved, and identify additional ways for individuals to save. Students will also calculate weekly, monthly and yearly salary or expenses based off the given budget.

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

FOLLOW | BLOG | INSTA

$24.25
$20.25
Product

Paying Bills - Digital & Paper BUNDLE - Reading Bills

By FUNctional Academics Educator

| Paying Bills | Reading Utility Bills | Environmental Print | Functional Text | Life Skills Reading | Comprehension Questions | Special Education | Real-World Skills | Skills for Independence |

This is a NO PREP, download/print & go resource!

This bundle includes ten resources and has a total of:

  • 5 digital units (these units are similar to the paper units and use the same bills.)
  • 5 paper units
  • 25 different realistic utility bills

Digital Units

  • 64 self-grading Google Forms with 587 questions
  • Google Forms are editable & self-grading for quick & easy IEP data

Paper Units

  • 2 levels to make differentiation easy
  • Color Set
  • Black & White Set
  • Teacher Answer Key for quick IEP data
  • 138 different worksheets per set with 816 questions
  • 276 different worksheets

Separately these 10 resources would cost you $59.00. Bundle & save 25%!

This resource was recently updated to include:

  • 2 new units!
  • 3 new bills
  • 18 new Google Forms with 230 additional questions added
  • A 2nd level added to the paper version
  • A black & white set
  • 220 new worksheets with 521 questions

Resources Included:

Paying Utility Bills Unit 1 - Google Forms

  • 6 Realistic Bills
  • 14 Google Forms with 141 Questions

Paying Utility Bills Unit 2 - Google Forms

  • 6 Realistic Bills
  • 14 Google Forms with 136 Questions

Paying Bills Unit 1 - Google Forms

  • 5 Realistic Bills
  • 12 Google Forms with 102 Questions

Paying Bills Unit 2 - Google Forms

  • 4 Realistic Bills
  • 12 Google Forms with 107 Questions

Paying Bills Unit 3 - Google Forms

  • 4 Realistic Bills
  • 12 Google Forms with 101 Questions

Paying Utility Bills - Unit 1 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.

Paying Utility Bills - Unit 2 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.

Paying Bills Unit 1 - Paper

Level 1 - Cut & Paste - Simpler Questions - Bolded Key Words

  • 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 12 worksheets with 84 questions (7 questions per page)

24 different worksheets and 144 questions per set.

A total of 48 different worksheets.

Paying Bills Unit 2 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 13 worksheets with 65 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 11 worksheets with 77 questions (7 questions per page)

24 different worksheets and 142 questions per set.

A total of 48 different worksheets.

Paying Bills Unit 3 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 14 worksheets with 70 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 12 worksheets with 84 questions (7 questions per page)

26 different worksheets and 154 questions per set.

A total of 52 different worksheets.

Bills Included:

  • Auto Shop
  • Car Loan
  • Cell Phone
  • Credit Card
  • Dentist
  • Electric (3)
  • Food Delivery Service
  • Garbage/ Recycle
  • Gas
  • Generic (3)
  • Hospital
  • Medical
  • Oil
  • Plumber
  • Store Credit Card
  • Streaming Subscriptions
  • TV / Internet
  • Vet
  • Water/ Sewer (3)
$59.00
$44.25
Product

Special Education Life Skills Bundle - Teacher Starter Pack - Functional Skills

By FUNctional Academics Educator

Special Education Life Skills Bundle for Teen to Young Adult Students

This bundle offers 55 units of practical worksheets designed to teach essential life skills, including reading menus, menu math, reading invitations, filling out forms, understanding bus and train schedules, using coupons, reading weather forecasts, and more. Perfect for special education teachers, this resource helps students develop functional academics and critical life skills. Whether you're new to teaching or experienced, this bundle provides a comprehensive set of tools to support your students' growth and independence.

SEPARATELY THESE RESOURCES WOULD COST YOU $286.00.

THIS BUNDLE SAVES YOU OVER 20%!


WHAT'S INCLUDED?

  • 55 units
  • Teacher answer key
  • Over 1,350 worksheets

UNITS INCLUDED:

Apparel Details & Size Charts - Unit 1

Apparel Details & Size Charts - Unit 2

Bus & Train Schedules - Unit 1

Bus & Train Schedules - Unit 2

Bus & Train Schedules - Unit 3

Bus & Train Schedules - Unit 4

Bus and Train Routes, Schedules, Signs & Stations

Calendar Comprehension - Unit 1

Coupons - Unit 1

Coupons - Unit 2

Coupons - Unit 3

Filling Out Forms - Unit 1

Filling Out Forms - Unit 2

Filling Out Forms - Unit 3

Filling Out Forms - Unit 4

Paying Bills Unit 1

Paying Bills Unit 2

Paying Bills Unit 3

Paying Utility Bills - Unit 1

Paying Utility Bills - Unit 2

Personal Information Forms

Product Label Comprehension - Unit 1

Product Label Comprehension - Unit 2

Product Label Comprehension - Unit 3

Reading Invitations - Unit 1

Reading Invitations - Unit 2

Reading Medicine Labels - Unit 1

Reading Medicine Labels - Unit 2

Reading Medicine Labels - Unit 3

Reading Prescriptions - Unit 1

Reading Prescriptions - Unit 2

Reading Prescriptions - Unit 3

Recipe Comprehension - Unit 1

Understanding Credit Cards - Unit 1

Understanding Credit Cards - Unit 2

Understanding Instructions - Unit 1

Understanding Instructions - Unit 2

Understanding Instructions - Unit 3

Understanding Instructions - Unit 4

Understanding Menus - Unit 1

Understanding Menus - Unit 2

Understanding Menus - Unit 3

Understanding Menus - Unit 4

Understanding Menus - FREEBIE

Weather Forecasts - Unit 1

Website Comprehension - Unit 1

Website Comprehension - Unit 2

Website Comprehension - Unit 3

$286.00
$225.00
Product

Paying Bills / Bill Comprehension BUNDLE - Reading Bills - Life Skills

By FUNctional Academics Educator

Master Real-Life Skills: Paying Bills with Confidence!

Introduce your students to the vital life skill of reading common bills accurately through this engaging Paying Bills Bundle!

Dive into Realistic Bills & Comprehension Questions

With diverse and practical worksheets, students will interact with realistic bills, answering thought-provoking questions. They'll develop a deep understanding of account details, costs, due dates, late charges, and more!

Two Levels of Engagement for All Abilities!

Our resource offers both cut-and-paste activities and write-in-the-answer levels. Tailored for varying abilities, every student can participate and reinforce their learning effectively.

Prepare Your Students for Real-Life Financial Success!

Equip your students with invaluable skills for life beyond the classroom. These worksheets make learning practical, relevant, and rewarding. Get our attention-grabbing Paying Bills Bundle today!


This bundle includes five resources and has a total of:

  • 25 different realistic utility bills
  • 138 different worksheets per set with 816 questions
  • 276 different worksheets

Each resource also has:

  • 2 levels to make differentiation easy
  • Color + black & white set
  • Teacher answer key for quick IEP data

Separately these 5 resources would cost you $32.00. Bundle & save over 20%!

This resource was recently updated to include:

  • 1 new unit!
  • 2 levels
  • Black & white set
  • 3 new bills
  • 82 new worksheets per set with 521 additional questions added
  • 220 total new worksheets

Resources Included:

Paying Utility Bills - Unit 1 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.


Paying Utility Bills - Unit 2 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 18 worksheets with 90 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 14 worksheets with 98 questions (7 questions per page)

32 different worksheets and 188 questions per set.

A total of 64 different worksheets.


Paying Bills Unit 1 - Paper

Level 1 - Cut & Paste - Simpler Questions - Bolded Key Words

  • 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 12 worksheets with 84 questions (7 questions per page)

24 different worksheets and 144 questions per set.

A total of 48 different worksheets.


Paying Bills Unit 2 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 13 worksheets with 65 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 11 worksheets with 77 questions (7 questions per page)

24 different worksheets and 142 questions per set.

A total of 48 different worksheets.


Paying Bills Unit 3 - Paper

Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words

  • 14 worksheets with 70 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 12 worksheets with 84 questions (7 questions per page)

26 different worksheets and 154 questions per set.

A total of 52 different worksheets.


Bills Included:

  • Auto Shop
  • Car Loan
  • Cell Phone
  • Credit Card
  • Dentist
  • Electric (3)
  • Food Delivery Service
  • Garbage/ Recycle
  • Gas
  • Generic (3)
  • Hospital
  • Medical
  • Oil
  • Plumber
  • Store Credit Card
  • Streaming Subscriptions
  • TV / Internet
  • Vet
  • Water/ Sewer (3)
$32.00
$25.50
Product

Digital - Filling Out Forms BUNDLE - Google Forms & Slides

By FUNctional Academics Educator

Thank you for your interest in my product!

This is a NO PREP, open and go resource!

This is a digital Google Slides resource for the paper based bundle click below:

Filling Out Forms BUNDLE - Paper Based

This bundle includes four units.

  • 48 background/ information reading prompts
  • 27 different blank forms
  • 105 Google Slides
  • 48 self-grading & editable Google Forms with 878 questions
  • Total of 153 Google Forms / Slides
  • Answer key included for both forms & slides

Recently Updated to include 25 new background prompts, 3 new forms, 56 new Google Slides, & 48 new self-grading Google Forms with 878 questions!

Separately these 4 resources would cost you $34.00! This bundle saves you 25%!

Filling Out Forms Unit 1 - Google Slides

  • 12 background/ information reading prompts
  • 8 blank forms
  • 24 Google Slides
  • 12 Google Forms with 162 questions

Filling Out Forms Unit 2 - Google Slides

  • 12 background/ information reading prompts
  • 6 blank forms
  • 30 Google Slides
  • 12 Google Forms with 190 questions

Filling Out Forms Unit 3 - Google Slides

  • 12 background/ information reading prompts
  • 7 blank forms
  • 24 Google Slides
  • 12 Google Forms with 251 questions

Filling Out Forms Unit 4 - Google Slides

  • 12 background/ information reading prompts
  • 6 blank forms
  • 27 Google Slides
  • 12 Google Forms with 275 questions

**The Google Forms AUTOMATICALLY GRADE! Saving you time!**

You can import all student grades into Google Classroom with the click of one button!

**AUTOMATIC DATA COLLECTION**

This resource was designed to help students with the important life skill of filling out forms. From working with my own students, I realized many were unable to identify key form vocabulary such as (gender, county, & social security number). Many were also unable to accurately plug in their personal information or copy provided information onto a form often mixing up key information such as cities & counties or phone number & social security numbers.

This product will help your students to become more independent, confident and successful out in the community.

*Please note these are modeled after U.S. forms.

Check out some of my other BUNDLES!

Paying Bills MEGA BUNDLE - Paper & Digital

Coupons BUNDLE - Paper

Coupons BUNDLE - Google Forms

$34.00
$25.50
Product

WHOLE YEAR Seasonal Functional Texts - Growing BUNDLE - Worksheets

By FUNctional Academics Educator

Are you in search of year-long, real-world reading activities tailored for special education teens and adults? Seasonal Functional Texts Growing Bundle – a comprehensive resource designed to engage students with fun themes throughout the entire school year. Whether you're tackling back-to-school, Halloween, the holidays, or any other seasonal occasion, this growing bundle has you covered.

Purchasing this bundle now secures you the lowest available price and gives you access to future units that are added to this bundle. As units are added the price of the bundle will go up.

Inside, you'll discover 22 units featuring 110 different functional texts, with the collection continuing to grow. To cater to diverse learning needs, each unit provides two levels of worksheets: cut and paste, as well as open response. In total, this bundle offers over 500 worksheets that foster reading comprehension and essential real-world literacy skills.

Invest in this valuable resource today, and empower your students to explore the world of practical reading, spanning the entire school year!

This bundle saves you over 20%!


WHAT'S INCLUDED?

  • 22 seasonal paper units
  • 2 levels (Level 1: Cut & Paste, Level 2: Write in the Answer)
  • 110 functional texts
  • 600 worksheets
  • 3,138 questions
  • Answer key
  • Extension ideas

TOTAL:

⭐ 110 SEASONAL FUNCTIONAL TEXTS

⭐ 600 WORKSHEETS WITH 3,138 QUESTIONS


SEASONAL THEMES INCLUDED:

  • Back to School - 2 units
  • Fall - 2 units
  • Halloween - 1 unit
  • Thanksgiving - 2 units
  • Winter - 2 units
  • Holiday - 2 units
  • Valentine's Day - 1 unit
  • St. Patrick's Day - 1 unit
  • Spring - 1 unit
  • Easter - 1 unit
  • Cinco de Mayo - 1 unit
  • Mother's Day - 1 unit
  • Father's Day - 1 unit
  • Summer - 4 units

COMING SOON:

  • + Any other seasonal functional text resource uploaded

ADDED UNITS:

  • Thanksgiving Unit 2 - 11/11/23
  • Winter Unit 2 - 2/15/24
  • St. Patricks Day Unit 1 - 2/29/24
  • Spring - 3/7/24
  • Easter - 3/21/24
  • Cinco de Mayo - 4/22/24
  • Mother's Day - 5/8/24
  • Father's Day - 6/6/24

FOLLOW | BLOG | INSTA

$128.00
$99.00
Product

Functional Reading - Understanding Functional Texts - School Edition - BUNDLE

By FUNctional Academics Educator

Thank you for your interest in my product!

This is a NO PREP, print and go BUNDLE!

This bundle currently includes:

  • 8 resources
  • 193 different worksheets & 1,096 different questions

Each resource has 2 levels perfect for differentiation.

Level 1 - Cut & Paste - Simpler Questions

Level 2 - Write in the Answer - More Complex Questions

This resource is designed to expose students to a variety of real-world functional texts that they would find in the school setting. Students will read the functional text and answer comprehension questions to show understanding.

Included Functional Texts:

  • Back to School - Open House
  • Field Trip Notice/ Permission Slip
  • Science Fair Flyer
  • Teacher Email
  • School Newspaper Flyer
  • Student Academic Schedule
  • Spirit Week Information
  • Tennis Team Tryouts
  • Prom Flyer
  • School Clothing Order Form
  • Field Day Information
  • Class/ Teacher Information
  • School Musical
  • Monthly Lunch Menu
  • Chess Club Flyer
  • Fundraiser
  • Talent Show
  • Academic Calendar
  • Picture Day Reminder
  • Locker Contract Agreement
  • Student Government Email
  • Thanksgiving Day Football Game
  • Homecoming
  • Yearbook Information
  • Senior Week
  • Grad Night
  • Book Fair
  • Peer Mentor Recruitment
  • Field Trip Slip
  • Hockey Tryouts
  • No School Notice
  • Job Fair
  • School Closure Notice
  • Student Financial Workshop Flyer
  • Student Government
  • Class Schedule
  • Ice Cream Social
  • Bake Sale
  • Drama Club Auditions
  • SAT/ ACT information
  • Kickball Tournament

Separately, these 8 resources would cost $44.00 Buy them as a BUNDLE and pay $35.00 saving you over 20%.

Check out some of my other bundles:

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

February Life Skills Morning Work - Valentine's Day Edition

Addressing Envelopes - Valentine's Day Edition

Advertisement Comprehension - Valentine's Day Edition

Valentine's Day Budget, Shopping & Planning

Valentine's Day Shopping Task Cards

$44.00
$35.00
Product

Understanding Menus BUNDLE - Reading Menus & Menu Math - Life Skills

By FUNctional Academics Educator

This resource features 18 realistic menus for students to explore. Designed for differentiation, this resource offers two levels of engagement. The first level involves cut-and-paste activities with simpler questions, focusing on menu comprehension and basic price identification. The second level challenges students with write-in responses, encouraging critical thinking and analysis. Students tackle questions about menu item costs, ingredients, and comparisons of prices. They also practice calculating totals for orders and determining the correct amount of change. This comprehensive resource aims to enhance students' real-world understanding of menus, prices, and basic financial skills, preparing them for practical decision-making and equipping them with valuable life skills.


WHAT'S INCLUDED?

  • 4 paper units + a freebie
  • 18 different menus
  • 172 different worksheets with 706 questions per set
  • 344 different worksheets

Each resource also has:

  • 2 levels perfect for differentiation
  • A color + a black & white set
  • A teacher answer key for quick grading

Separately these 4 resources would cost you $26.00. Bundle and save 20%!


Level 1 - Cut & Paste - Simpler Questions - Bolded Key Words

  • 68 worksheets per set
  • 340 questions (5 questions per page)
  • Teacher answer key

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 68 worksheets per set
  • 376 questions (4 - 6 questions per page)
  • Teacher answer key

+ 18 blank menu pages

+ 18 large menu pages

172 different worksheets and 706 questions per set.

⭐ A total of 344 different worksheets.


UNITS INLUDED:

Understanding Menus Unit 1

Understanding Menus Unit 2

Understanding Menus Unit 3

Understanding Menus Unit 4

Understanding Menus FREEBIE

Featured Menus:

  • Sushi Restaurant
  • Pizza Restaurant
  • Sandwich Shop
  • Burger Restaurant
  • Bagel Sandwich Shop
  • Breakfast
  • Roast Beef & Seafood Shop
  • Italian Lunch Restaurant
  • Bagel Shop
  • Mexican Restaurant
  • Southern Pub
  • Sub Shop
  • Smoothie Shop
  • Pub
  • Grilled Cheese Food Truck
  • Coffee Shop
  • Thai Food
  • Sports Bar
$26.00
$21.00
Product

Medication MEGA BUNDLE - Reading Comprehension - Life Skills

By FUNctional Academics Educator

Thank you for your interest in my product!!

This is a NO PREP, print and go resource!

This bundle includes six resources and has a total of:

  • 59 different medications
  • 175 different worksheets with 949 questions per set
  • 350 different worksheets

Each resource also has:

  • 2 levels perfect for differentiation
  • A color + a black & white set
  • A teacher answer key for quick grading
  • Suggested follow up activities

Separately these 6 resources would cost you $33.00. Bundle and save 24%!

Reading Medicine Labels - Unit 1

Level 1 - Cut & Paste - Simpler Questions

  • 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

  • 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

Reading Medicine Labels - Unit 2

Level 1 - Cut & Paste - Simpler Questions

  • 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

  • 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

Reading Medicine Labels - Unit 3

Level 1 - Cut & Paste - Simpler Questions

  • 12 worksheets with 60 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions

  • 12 worksheets with 72 questions (6 questions per page)

12 different labels, 24 different worksheets and 132 questions per set.

A total of 48 different worksheets.

Reading Prescriptions Unit 1

Level 1 - Cut & Paste - Simpler Questions

  • 1 how to read a prescription label sheet
  • 20 worksheets with 100 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 1 how to read a prescription label sheet
  • 12 worksheets with 75 questions (6 - 8 questions per page)

34 different worksheets and 175 questions per set.

A total of 68 different worksheets.

Reading Prescriptions Unit 2

Level 1 - Cut & Paste - Simpler Questions

  • 19 worksheets with 95 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 16 worksheets with 98 questions (6 - 8 questions per page)

35 different worksheets and 193 questions per set.

A total of 70 different worksheets.

Reading Prescriptions Unit 3

Level 1 - Cut & Paste - Simpler Questions

  • 19 worksheets with 95 questions (5 questions per page)

Level 2 - Write in the Answer - More Complex Questions - Multi-part questions

  • 15 worksheets with 90 questions (6 questions per page)

34 different worksheets and 185 questions per set.

A total of 68 different worksheets.

$33.00
$25.00
Product

Bus & Train Schedules BUNDLE - Life Skills - Vocational - Special Education

By FUNctional Academics Educator

These worksheets seamlessly integrates real-world reading with bus and train schedules, routes, signs & stations with text-dependent questions. Created to immerse students in the world of everyday transportation schedules, often overlooked in classroom settings, these thoughtfully designed worksheets offer engaging exposure to a variety of routes, stops, and travel times.

As students delve into the intricacies of transit schedules, they'll tackle text-dependent questions that encourage critical thinking and enhance language skills in a tangible and relevant way. Utilize Bus & Train Schedules to bridge the gap between classroom instruction and essential real-world proficiency.

These worksheets are great for vocational IEP objectives & travel training!

THIS BUNDLE SAVES YOU OVER 20%!


WHAT'S INCLUDED?

  • 5 paper units + 1 FREEBIE
  • 21 different schedules
  • 8 different images of routes, signs & stations
  • 182 different worksheets with 998 total questions

EACH UNIT HAS:

  • 2 levels
  • Color set
  • Black & white set
  • Teacher answer key
  • Follow up ideas

Level 1: Cut & Paste - Simpler Questions - Bolded Key Words

  • 94 worksheets per set
  • 470 questions (5 questions per page)
  • Answer key

Level 2: Write in the Answer - More Complex Questions - Some Multi-Part

  • 88 worksheets per set
  • 528 questions (6 questions per page)
  • Answer key

TOTAL:

⭐ 182 WORKSHEETS WITH 998 QUESTIONS PER SET

⭐ 364 DIFFERENT WORKSHEETS

UNITS INCLUDED:

Bus & Train Schedules - FREEBIE

Bus & Train Schedules - Unit 1

Bus & Train Schedules - Unit 2

Bus & Train Schedules - Unit 3

Bus & Train Schedules - Unit 4

Bus & Train Routes, Signs & Stations - Unit 1


Check out some of my other bundles:

Paying Bills - MEGA BUNDLE

Understanding Instructions - MEGA BUNDLE

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

$31.00
$24.50
Product

Digital - Paying Bills/ Bill Comprehension BUNDLE - Google Forms - Life Skills

By FUNctional Academics Educator

| Paying Bills | Reading Utility Bills | Environmental Print | Functional Text | Life Skills Reading | Comprehension Questions | Special Education | Real-World Skills | Skills for Independence |

This is a NO PREP, download & go resource!

This bundle includes five resources and has a total of:

  • 25 different realistic utility bills
  • 64 self-grading Google Forms with 587 questions
  • Google Forms are editable & self-grading

Separately these 5 resources would cost you $27.00. Bundle & save over 20%!

This resource was recently updated to include:

  • 1 new unit!
  • 3 new bills
  • 18 new Google Forms with 230 additional questions added

Resources Included:

Paying Utility Bills Unit 1 - Google Forms

  • 6 Realistic Bills
  • 14 Google Forms with 141 Questions

Paying Utility Bills Unit 2 - Google Forms

  • 6 Realistic Bills
  • 14 Google Forms with 136 Questions

Paying Bills Unit 1 - Google Forms

  • 5 Realistic Bills
  • 12 Google Forms with 102 Questions

Paying Bills Unit 2 - Google Forms

  • 4 Realistic Bills
  • 12 Google Forms with 107 Questions

Paying Bills Unit 3 - Google Forms

  • 4 Realistic Bills
  • 12 Google Forms with 101 Questions

Bills Included:

  • Auto Shop
  • Car Loan
  • Cell Phone
  • Credit Card
  • Dentist
  • Electric (3)
  • Food Delivery Service
  • Garbage/ Recycle
  • Gas
  • Generic (3)
  • Hospital
  • Medical
  • Oil
  • Plumber
  • Store Credit Card
  • Streaming Subscriptions
  • TV / Internet
  • Vet
  • Water/ Sewer (3)

This resource is specifically designed to introduce students to the vital life skill of reading common bills accurately. With this downloadable material, students will engage with a diverse collection of realistic bills.

Through a series of thought-provoking questions, students will develop a deep understanding of various aspects related to these bills, such as a_ccount details, costs, due dates, late charges, and more._ The resource offers two levels of engagement: a cut-and-paste activity level and a write-in-the-answer level. This ensures that students of varying abilities can participate and reinforce their learning.

Key Features:

1. Realistic Bill Exposure: The resource provides students with exposure to authentic bills commonly encountered in real-life situations, enhancing their ability to understand and analyze bills effectively.

2. Comprehensive Questioning: A wide range of questions is included to cover crucial aspects of bill reading, such as account information, costs, dates, and potential penalties. This promotes a holistic understanding of bill-related concepts.

3. Two Levels of Engagement: The resource offers flexibility with two levels of difficulty. Students can choose between a cut-and-paste activity or a write-in-the-answer format, allowing them to engage at a level suited to their abilities.

By utilizing Practical Bill Reading Skills, students will develop a valuable life skill that empowers them to confidently navigate and comprehend common bills. This resource sets a strong foundation for financial literacy and responsible decision-making in the real world.

$27.00
$21.50
Product

WHOLE YEAR Shopping Task Cards/ Worksheets - BUNDLE

By FUNctional Academics Educator

Engage Students in Real-World Shopping Scenarios with our Interactive Resource!

This resource offers two levels of immersive learning, simulating diverse real-world shopping experiences. Students will navigate through product prices, analyze their available funds, and make informed decisions on affordability. With practical exercises on identifying correct amounts for real products, they'll hone their money-handling skills. Moreover, students will master the art of calculating totals for multiple items, fostering critical thinking and financial literacy. Elevate your classroom experience with this empowering resource that prepares students for real-life shopping challenges!


WHAT'S INCLUDED?

  • 16 paper units
  • 556 different worksheets with 2,274 questions

Each resource has 2 LEVELS perfect for differentation.

Included Holidays/ Seasons:

  • Back to School
  • Fall
  • Halloween
  • Thanksgiving
  • Winter
  • Christmas
  • Holiday
  • Valentine's Day
  • St. Patrick's Day
  • Spring
  • Easter
  • Cinco De Mayo
  • Mother's Day
  • Father's Day
  • Summer
  • 4th of July

Separately, these 16 resources would cost $80.50 Buy them as a BUNDLE and pay $60.00 saving you over 25%.

Check out some of my other bundles:

Whole Year - Morning Work Bundle

Reading Medicine Labels - BUNDLE

Tip, Tax & Discount - BUNDLE

$60.50
$40.00
Product

Product Label Comprehension DIGITAL & PAPER BUNDLE - Life Skills - Special Ed

By FUNctional Academics Educator

Made for teachers seeking to provide real-world text practice using environmental print with text-dependent questions.

This resource is designed to expose students to everyday product labels that are often overlooked in classroom life skills. These specially crafted worksheets & Google Activities will help introduce and familiarize students with different kinds of common products, such as bandages, deodorant, laundry detergent, toilet paper, toothpaste and identify important product information during shopping.

By closely reading these product labels, students will be challenged to answer text-dependent questions, fostering critical thinking and language skills in a practical and relatable manner.

THIS BUNDLE SAVES YOU 22%!


WHAT'S INCLUDED?

  • 3 digital units
  • 3 paper units
  • 6 total units
  • 2 levels
  • 37 common product labels/ packaging
  • Answer key

3 DIGITAL UNITS

Level 1: Drag & Drop - Simpler Questions

  • 36 interactive Google Slides
  • 180 questions (5 questions per slide)
  • Teacher answer key

Level 2: Select/ Type in the Answer - More Complex Questions

  • 37 self-grading Google Forms - editable
  • 261 questions (6 - 12 questions per form)
  • Teacher answer key (answers provided within the form)

3 PAPER UNITS

  • Color set + black & white set
  • Follow up ideas

Level 1: Cut & Paste - Simpler Questions

  • 36 worksheets per set
  • 180 questions (5 questions per page)
  • Teacher answer key

Level 2: Write in the Answer - More Complex Questions

  • 38 worksheets per set
  • 228 questions (6 questions per page)
  • Teacher answer key

TOTAL:

⭐ 73 GOOGLE ACTIVITIES WITH 441 QUESTIONS

⭐ 74 WORKSHEETS WITH 408 QUESTIONS PER SET

⭐ 148 DIFFERENT WORKSHEETS

Please note this is the digital & paper version of the same product.

The Google Forms have more questions than the paper version but the products and the majority of the questions are the same.

UNITS INCLUDED:

Digital Product Label Comprehension Unit 1

Digital Product Label Comprehension Unit 2

Digital Product Label Comprehension Unit 3

Product Label Comprehension Unit 1

Product Label Comprehension Unit 2

Product Label Comprehension Unit 3

$33.00
$26.00
Product

CORE FRENCH | FSL | BUNDLE/ENSEMBLE | GAMES + UNITS | JEUX + UNITÉS | ALL AGES

By French Made Fun!

You've asked and I've listened. This mega bundle is now available in a zipped format, and you can find that here. If you prefer not to use a Google Drive for your files, head this way!

If you teach Core French (FSL) to grades 4-8 and struggle to engage, interest and get them excited about French, then this is the bundle for you. It contains every single Core French product from my store.

My students have been known as low-level and require high levels of engagement. My products match that and are ready to be used, require no prep and are quick and easy to project and GO.

Check out the preview to see what you'll get from this mega bundle which will cover you for the year!

$109.76
$80.49
Product

Special Education Holiday Units Bundle- Seasonal Activities- No PREP

By Specifically Sped

These holiday units are perfect for special education, preschool, or kindergarten with two levels per activity and lesson plans that cover an entire week of activities. Each unit is full of math, reading, and fine motor activities to make learning fun and engaging. Make each holiday season a breeze by purchasing this bundle and clicking print!

►Each unit includes multiple literacy, math, and fine motor activities.

Holidays Included:

Related Products

1. Back to School

2. Veteran's Day
3. Thanksgiving
4. Christmas
5. Martin Luther King Jr. Day
6. Valentine's Day
7. St. Patrick's Day
8. Groundhog Day

9. Summer

10. Columbus Day

What's in a bundle?

  • Unit Lesson Plans
  • Holiday Book
  • Adapted Holiday Book
  • Vocabulary Words
  • Comprehension Practice
  • Tracing
  • Matching
  • Counting
  • Cutting
  • Coloring

Each Unit includes a few of the following:

  • Patterns
  • Adding
  • Subtracting
  • Money
  • Graphing
  • More or Less Than
  • Shapes

Check out the video preview for an example.

Included Products:
Related Products

• (ESY) Extended School Year Activities for Special Education: Summer School Unit

• Special Education Back To School Unit: One Week of Activities for SPED, Pre-k, K

• Special Education Christmas Unit: One week of Activities for SPED, Pre-K, Kinder

• Special Education St. Patrick's Day Activity Bundle: St. Patty's SPED Bundle

• Special Education Martin Luther King Jr. Adapted Activities: Black History Month Activities- No PREP

• Special Education Thanksgiving Unit: One Week of Activities for SPED, Pre-k, K

• Special Education Veteran's Day Unit: One Week of Activities for SPED, Pre-k, K

• Valentine's Day Special Education Activity Bundle: Sped Valentine's Unit
• Special Education Groundhog Day Activity Bundle l Math and Literacy Practice

$49.90
$22.99
Product

Task Box Starter & Organization Bundle Special Education & Autism American Money

By Exceptional Education CA

This Task Box Starter & Organization Set for Special Education Classrooms is an excellent way to to set up your special education classroom and independent work stations! The bundle includes task box activities for functional literacy, functional numeracy, job skills, and more!

All images are age appropriate - including primary, upper elementary, secondary, right through to adult. These resources can be laminated and placed in task boxes, file folders, or any other organizational system that works for your classroom, allowing them to be prepped once and reused with all of your students! 

The Color Matching File Folder/Task Box Set includes:

  • 350 color matching cards
  • Each Level has an errorless version included
  • Each level includes a task box label so that you can easily track and choose activities for students.

Progressive Level Details:

  • Level 1 - Match Colr to Colour

  • Level 2 - Match Color to Image

  • Level 3 - Match Color to Two Images

  • Level 4 - Match Color to Color Word

  • Level 5 - Match One of Color, Image, and Color Word

  • Level 6 - Match Two of Color, Image, and Color Word

  • Level 7 - Match Color Word to Color Word

  • Level 8 - Match Color Word to Black Word

  • Level 9 - Match Image to Black Word

The Filing Task Box Set includes:

  • 5 progressive levels of skills working toward filing by last name
  • Full set of upper case and lower case dividers
  • Full set of 5 cards per alphabet letter for each progressive letter (Total of 620 filing cards)
  • Teaching strategies for each of the 5 levels
  • Student prompt card for each of the 5 levels

Progressive level details:

  • Level 1 - Matching letters filing cards. Includes upper case, lower case, and 2 different fonts.
  • Level 2 - First name filing cards with first letter highlight.
  • Level 3 - First name filing cards with no highlight.
  • Level 4 - First and last name filing cards with first letter of last name highlight for student prompt.
  • Level 5 - First and last name filing cards, no highlight, for skill mastery.

he American Money Identification Task Box Set includes:

  • 165 money matching cards (165 Color/165 B&W)
  • Level 1 - Coins/Bills Errorless one to one matching using image, word, and value
  • Level 2 - Coins/Bills One to one matching using image, word, and value
  • Level 3 - Coins/Bills Errorless matching missing option (image, word, and value) when given two options
  • Level 4 - Coins/Bills Matching missing option (image, word, and value) when given two options
  • Level 5 - Coins/Bills Matching missing 2 options (image, word, and value) when given one option

The Days of the Week File Folder/Task Box Set includes:

  • 262 matching and circle cards cards
  • Matching levels have an errorless version included
  • Task Box Labels for each level
  • Level 1 - Match Day to Day
  • Level 2 - Circle the Correct Day from 2 Choices
  • Level 3 - Circle the Correct Day from 3 Choices
  • Level 4 - Match One Missing Day from Days of the Week
  • Level 5 - Match Two Missing Days from Days of the Week
  • Level 6 - Match Four Missing Days from Days of the Week
  • Level 7 - Place Six Days of the Week in Order - One Given

& Place 7 Days of the Week in Order

The Menu Math Diner Set includes:

Six different activities with various levels for students to work through:

  • Locating Prices on a Menu
  • Which item costs less? (with 2, 3, and 4 item options)
  • Which item costs more? (with 2, 3, and 4 item options)
  • Adding menu items (with 2, 3, and 4 item options)
  • Using subtraction to calculate change
  • Using subtraction to calculate how much more money you need for your purchase

There are also blank templates of each activity so that you can create your own as needed!

The Task Box Label and Token Board Set includes:

  • Token Board with choice images that include 20 Word Only and 27 Image Only choices
  • 6 Task Strip options ranging from 1 to 6 tasks
  • 6 Subject Labels for shelf, board or wall. Subjects include Literacy, Numeracy, Job Skills, Fine Motor, Social Skills and Life Skills
  • Blank Subject Labels so you can create your own subject
  • 120 Task Labels including a large label for the task box and a corresponding small label for the task strip or visual schedule
  • 7 Color Options for the Task Labels including a grey version for black & white or colored paper option
  • Total of 840 Labels

This set includes everything that you need to organize your task bins and get your students started with independent work systems in your classroom.

Other resources you may also enjoy:

  • FREE Token Board Set
  • American Money Identification Task Box Bundle
  • Canadian Money Identification Task Box Bundle
  • Filing Skills Starter Bundle
  • Colour Matching File Folder Task Box Set
  • Life Skills Starter Pack for Special Education - Canadian Version
  • Life Skills Starter Pack for Special Education - American Version

Are you planning on using task boxes in your classroom this year? Check out my FREE 10 page guide to getting started with Task Boxes here!!

Terms of Use:

All copyrights reserved to Exceptional Education CA.  This product is for single classroom PERSONAL USE ONLY.  If there is a colleague or friend who is interested in my product, I would love for you to share the link to my store.  Placing this product online for download or sharing purposes is prohibited.  Please feel free to tag me on Social Media when you reference your use of this product!  

Earn TeachShare Credits:

I appreciate any and all feedback you can provide so that I can continue to grow and learn through my TeachShare journey.  When you leave feedback on a paid product, TPT will reward you with credits that can be used toward future purchases!

If you have any questions about this product, feel free to reach out to me!

  • Blog
  • Instagram
  • Pinterest
  • Facebook
  • Email

Thank you for your support of my business, I truly appreciate it!!

$40.50
$27.75
Product

Task Box Starter & Organization Bundle Special Education & Autism Canadian Money

By Exceptional Education CA

This Task Box Starter & Organization Set for Special Education Classrooms is an excellent way to to set up your special education classroom and independent work stations! The bundle includes task box activities for functional literacy, functional numeracy, job skills, and more!

All images are age appropriate - including primary, upper elementary, secondary, right through to adult. These resources can be laminated and placed in task boxes, file folders, or any other organizational system that works for your classroom, allowing them to be prepped once and reused with all of your students! 

The Colour Matching File Folder/Task Box Set includes:

  • 350 colour matching cards
  • Each Level has an errorless version included
  • Each level includes a task box label so that you can easily track and choose activities for students.

Progressive Level Details:

  • Level 1 - Match Colour to Colour

  • Level 2 - Match Colour to Image

  • Level 3 - Match Colour to Two Images

  • Level 4 - Match Colour to Colour Word

  • Level 5 - Match One of Colour, Image, and Colour Word

  • Level 6 - Match Two of Colour, Image, and Colour Word

  • Level 7 - Match Colour Word to Colour Word

  • Level 8 - Match Colour Word to Black Word

  • Level 9 - Match Image to Black Word

The Filing Task Box Set includes:

  • 5 progressive levels of skills working toward filing by last name
  • Full set of upper case and lower case dividers
  • Full set of 5 cards per alphabet letter for each progressive letter (Total of 620 filing cards)
  • Teaching strategies for each of the 5 levels
  • Student prompt card for each of the 5 levels

Progressive level details:

  • Level 1 - Matching letters filing cards. Includes upper case, lower case, and 2 different fonts.
  • Level 2 - First name filing cards with first letter highlight.
  • Level 3 - First name filing cards with no highlight.
  • Level 4 - First and last name filing cards with first letter of last name highlight for student prompt.
  • Level 5 - First and last name filing cards, no highlight, for skill mastery.

The Canadian Money Identification Task Box Set includes:

  • 165 money matching cards (165 Colour/165 B&W)
  • Level 1 - Coins/Bills Errorless one to one matching using image, word, and value
  • Level 2 - Coins/Bills One to one matching using image, word, and value
  • Level 3 - Coins/Bills Errorless matching missing option (image, word, and value) when given two options
  • Level 4 - Coins/Bills Matching missing option (image, word, and value) when given two options
  • Level 5 - Coins/Bills Matching missing 2 options (image, word, and value) when given one option

The Days of the Week File Folder/Task Box Set includes:

  • 262 matching and circle cards cards
  • Matching levels have an errorless version included
  • Task Box Labels for each level
  • Level 1 - Match Day to Day
  • Level 2 - Circle the Correct Day from 2 Choices
  • Level 3 - Circle the Correct Day from 3 Choices
  • Level 4 - Match One Missing Day from Days of the Week
  • Level 5 - Match Two Missing Days from Days of the Week
  • Level 6 - Match Four Missing Days from Days of the Week
  • Level 7 - Place Six Days of the Week in Order - One Given

& Place 7 Days of the Week in Order

The Menu Math Diner Set includes:

Six different activities with various levels for students to work through:

  • Locating Prices on a Menu
  • Which item costs less? (with 2, 3, and 4 item options)
  • Which item costs more? (with 2, 3, and 4 item options)
  • Adding menu items (with 2, 3, and 4 item options)
  • Using subtraction to calculate change
  • Using subtraction to calculate how much more money you need for your purchase

There are also blank templates of each activity so that you can create your own as needed!

The Task Box Label and Token Board Set includes:

  • Token Board with choice images that include 20 Word Only and 27 Image Only choices
  • 6 Task Strip options ranging from 1 to 6 tasks
  • 6 Subject Labels for shelf, board or wall. Subjects include Literacy, Numeracy, Job Skills, Fine Motor, Social Skills and Life Skills
  • Blank Subject Labels so you can create your own subject
  • 120 Task Labels including a large label for the task box and a corresponding small label for the task strip or visual schedule
  • 7 Colour Options for the Task Labels including a grey version for black & white or coloured paper option
  • Total of 840 Labels

This set includes everything that you need to organize your task bins and get your students started with independent work systems in your classroom.

Other resources you may also enjoy:

  • FREE Token Board Set
  • American Money Identification Task Box Bundle
  • Canadian Money Identification Task Box Bundle
  • Filing Skills Starter Bundle
  • Colour Matching File Folder Task Box Set
  • Life Skills Starter Pack for Special Education - Canadian Version
  • Life Skills Starter Pack for Special Education - American Version

Are you planning on using task boxes in your classroom this year? Check out my FREE 10 page guide to getting started with Task Boxes here!!

Terms of Use:

All copyrights reserved to Exceptional Education CA.  This product is for single classroom PERSONAL USE ONLY.  If there is a colleague or friend who is interested in my product, I would love for you to share the link to my store.  Placing this product online for download or sharing purposes is prohibited.  Please feel free to tag me on Social Media when you reference your use of this product!  

Earn TeachShare Credits:

I appreciate any and all feedback you can provide so that I can continue to grow and learn through my TeachShare journey.  When you leave feedback on a paid product, TPT will reward you with credits that can be used toward future purchases!

If you have any questions about this product, feel free to reach out to me!

  • Blog
  • Instagram
  • Pinterest
  • Facebook
  • Email

Thank you for your support of my business, I truly appreciate it!!

$40.50
$27.75
Product
Product
Product
Product

Introduction to Customer Service Lesson | Career Readiness Lesson and Activities

By Queen's Educational Resources

Introduction to Customer Service Lesson | Career Readiness Lesson and Activities

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CLICK ON GREEN PREVIEW BUTTON FOR A CLOSER LOOK!!
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ABOUT THIS RESOURCE

★ Topic - Career Readiness / Customer Service

208 pages (including PowerPoint Slides)

Print and Digital (PDF, PowerPoint, and Google Slides)

Career Readiness and Life Skills Resource

Suitable for Middle and High School Students

Includes 7 Google Slide Links (Everything is also included Digitally)

2 Customer Service Video Links with Activities and KEYS

ANSWER KEYS included

NO Nonsense Pages

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This resource includes TWO FOLDERS:

▶️ Folder #1: Customer Service Lesson Plan and PowerPoint Packet

Lesson Plan (PDF/Uneditable) (8 pages)

EDITABLE Hard Copy Lesson Plan (8 pages)

★ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)

Lesson POWERPOINT (76 Slides!! / Uneditable)

Detailed Answer Keys / Suggested Responses

★ 2 Google Slide Links (Lesson Worksheets and PowerPoints)

Lesson Worksheets on Google Slides

Lesson PowerPoint on Google Slides

▶️ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)

SCENARIO TASK CARDS

★ 12 COLORED Scenario Task Cards (12 Scenarios)
12 COLORED Scenario Task Cards with Questions
12 COLORED Scenario Task Cards without Questions

★ 12 B&W Scenario Task Cards (12 Scenarios)
12 B&W Scenario Task Cards with Questions
12 B&W Scenario Task Cards without Questions

SCENARIO WORKSHEETS

★ 12 Scenario Worksheets with Questions
★ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
List of Scenarios (1 page / Easy access for teachers)

SCENARIO POWERPOINTS

Scenario POWERPOINT (Scenarios ONLY)

Scenario POWERPOINT (Scenarios WITH Questions)

Scenario POWERPOWEROINT (Scenarios WITHOUT Questions – You generate your OWN Questions)

★ 2 Blank Scenario Slides (for you to generate your OWN scenarios and questions)

Google Slide Links
5 Google Slide Links (Scenario PowerPoints)
→ Scenario Worksheets (with Questions)
→ Scenario Worksheets (without Questions - You generate your OWN Questions)
→ Scenario POWERPOINT (Scenarios ONLY)
→ Scenario POWERPOINT (Scenarios with Questions)
→ Scenario POWERPOWEROINT (Scenarios without Questions – You generate your OWN Questions)

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This ENTIRE resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This HUGE Customer Service Lesson and PowerPoint Packet is an INTRODUCTION to Customer Service.

This resource focuses on the following objectives:

✔ Students will examine and understand what customer service is, why it is important, and how it impacts consumers.

✔ Students will learn five essential customer service skills and practices that will help equip them to address customer needs and foster positive customer experiences.

✔ Students will explore behaviors and attitudes that illustrate poor customer service and great customer service.

✔ Students will learn and develop workplace readiness skills and understand key principles for engaging customers who are challenging while working in the workplace.

✔ Students will role-play scenarios to practice and highlight effective customer service skills. They will practice techniques to handle irate, difficult, and demanding customers and offer solutions to customer problems.

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Resource Items and Descriptions

▶️ LESSON PLAN and Lesson Worksheets

Total of 45 pages

PDF and Editable Hard Copy Lesson

Includes Customer Service videos and links

Print and Digital (Text Boxes Already Created)

Answer Keys included

✅ This Lesson and PowerPoint Packet includes a DETAILED Lesson Plan (PDF and Editable version) that guides you step-by-step on how to introduce the concept of Customer Service.

✅ Activity worksheets and Answer Keys are included to support ALL sections of the lesson plan.

✅ To make this lesson plan SUPER ACCESSIBLE and easy to follow, I included a picture/image of the worksheet that you will use/distribute to students for that section of the lesson. This visual guidance is shown on the left side of the lesson plan! No need to “figure out” what worksheets to use – it explicitly SHOWS you which ones to use for each section of the lesson plan.

✅ Some activity worksheets have been differentiated!

✅ I also included an editable hardcopy lesson plan version so you can tailor it to meet the needs of your students.

Students will learn what Customer Service is and explore, review, understand, and practice 5 essential customer service skills and practices that will help equip them to address customer needs and foster positive experiences. The five essential skills that students will develop a deeper comprehension about and practice include:

⭐ Active Listening

⭐ Effective Communication

⭐ Expressing Empathy

⭐ Apologizing

⭐ Conflict Resolution

For each of the Five Customer Service Skills, students will engage in Quick Write activities (to spark discussions and build background knowledge) AND complete engaging, fun activities centered around common, real life customer service scenarios related to these topics. All activity worksheets are included as well as Answer Keys / Suggested Responses to help you facilitate discussions and support students in the learning.

Prior to diving into these five essential skills, students will watch two brief customer service-related videos where they will observe, analyze, evaluate, and discuss customer service attitudes and behaviors presented in the videos. Video Links, activities (for each video), and ANSWER KEYS are also all included!

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▶️ Lesson POWERPOINT (76 Slides)

76 Slides (NO nonsense slides)

Uneditable (due to copyright purposes)

PowerPoint and Digital (Text Boxes in both variations already created)

Student Interactive (Includes student slides for students to add responses)

Answer Key Slides included

This resource includes a Lesson PowerPoint of 76 slides (uneditable / PowerPoint and Digital). The PowerPoint is interactive and consists of “instruction” slides, student response slides, and some ANSWER KEY slides. For instance, a slide with instructional content and questions are on one slide, while on the next slide is a “student response” version slide where you can have students type their responses (if you decide to share the PowerPoint with them - text boxes already created), and the slide after that is an ANSWER KEY slide to help you facilitate discussion.

Depending on how you share the PowerPoint with them, students can engage with the slides as you instruct! SUPER EASY TO DELIVER! Again, this entire PowerPoint is ALSO included in Google Slides with text boxes already created for students to type in their responses.

Don't want either variation? NO BIGGIE! Just delete the slide after saving the "original" one.

▶️ PowerPoint Usage Tips

✅ You can tweak the format of this PowerPoint in several ways! For instance, if you only want to keep or use the “instruction” slides and not use the student response version slides, NO PROBLEM, all you have to do is delete slides you don’t want to use. (Just make sure you first save or make a copy of the entire presentation in case you want to use or revisit the other slides at a later time).

✅ You can copy and paste all “student response” version slides into another PowerPoint and send them to students to complete.

✅ You can mix and match slides.

▶️ Customer Service Lesson PowerPoint features:

Includes 76 slides (No nonsense slides)

All 76 slides are included on Google Slides as well.

The PowerPoint is interactive – “Student-version” slides are included where students can type in their answers to questions.

The PowerPoint includes images that reflect diversity and clearly align to the content/information presented in the slides.

PowerPoint slides are visually appealing (and contain unique borders, fonts, and clipart)

Includes Answer Key slides

Uneditable due to copyright purposes (I would love to accommodate you if you need anything changed)

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▶️ Scenario Packet (FOLDER #2)

Learning about possible customer service scenarios is a great way to prepare students for any future customer issues. Included in this packet are 12 highly relevant customer service scenarios that give students a hands-on approach to experiencing and practicing “real-life” examples of great and poor customer service. It gives students an opportunity to hone their customer service and conflict management skills.

The 12 scenarios come in FIVE variations (also included in Google Slides – 5 Google Slide Links)

✨ Variation #1: Scenario Worksheets with Questions - Students write or type their responses on the lines provided - PDF and Digital)

Variation #2: Scenario Worksheets without Questions - There is space for you to generate your OWN question, and students copy down the question and then answer it on the lines provided - PDF and Digital).

Variation #3: Scenario POWERPOINT (Scenarios only) - This variation can be used to display on the board, have discussions about, review, discuss/generate different questions about the scenarios, etc. - PowerPoint and Digital)

Variation #4: Scenario POWERPOINT with Questions - Students can type in their responses either on the PowerPoint itself, if you share it with them, or on Google Slides! Text boxes have already been created - PowerPoint and Digital)

Variation #5: Scenario POWERPOWEROINT - Scenarios without Questions – You generate your OWN Questions - PowerPoint and Digital)

⭐ Two “BLANK” slides have been included for you to add your OWN scenarios and questions.

These scenarios offers opportunities for you to:

► bridge knowledge gaps and/or point students in the right direction based on their responses to the scenarios.

► test your students’ knowledge about the qualities required for exceptional customer service in any workplace.

► have students practice how to effectively resolve conflicts and diffuse difficult customer situations.

► determine how students would approach typical situations in the workplace.

► train your students how to handle potential difficult situations, provide great customer service, de- escalate conflicts, and practice effective communication.

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❤️ Role-Playing ❤️

Students can discuss or role-play these common customer service scenarios and present worst/best case scenarios to the class. One student can act as the customer and the other can act as the employee handling the situation. Teacher and student observers can provide feedback and other possible scenario solutions. These highly relatable scenarios provide opportunities for students to demonstrate customer-service skills.

Customer Service Scenario IDEAS:

After reading scenarios, you can hold a class discussion about the variety of strategies students can use to deal with difficult customers and deliver great customer service. Additionally, the scenarios can be used to discuss appropriate vs. inappropriate responses, actions, behaviors, and attitudes when handling customers in these situations.

✨ Student observers can identify effective customer service strategies being used in the role plays as well as offer constructive criticism about how students performed in their roles as customer service agents. They can offer other possible scenario solutions.

✨ One student role-plays as a customer and the other as a service representative. They can act out how each side might handle the given scenario, and once the issue is resolved, they switch roles. This will help them understand each side of the situation.

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This packet offers opportunities for teachers to help their students learn a variety of critical concepts and skills related to customer service as they prepare for employment. Students will be able to practice how to effectively resolve conflicts and diffuse difficult customer situations. It also offers a variety of activities that will help students explore qualities required for exceptional customer service in any workplace. Detailed ANSWER KEYS are included to help you facilitate learning and discussions!

This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives, particularly in their workplace. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!

This resource correlates to other workplace readiness skills including:

Demonstrating positive work ethic
✷ Demonstrating conflict resolution capabilities
✷ Demonstrating effective speaking and listening skills
✷ Coping with difficult situations

The customer service lesson and activities provide students the opportunity to practice:

✷ Dealing with difficult, dissatisfied, or angry customers.
✷ Identifying various perspectives involved when dealing with unhappy customers.
✷ Resolving customer conflict / Conflict resolution.
✷ Maintaining professionalism and decorum in difficult or tense situations.
✷ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer.
✷ Effective communication
✷ Emotion control

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This resource is also included in the following discounted BUNDLES:

  • Customer Service/Career Readiness Mega Bundle
  • SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

  • Customer Service/Career Readiness Mega Bundle
  • Customer Service Activity Worksheets and Answer Keys
  • Customer Service Scenario Task Cards and Worksheets
  • Customer Service Writing/Discussion Questions
  • Customer Service Interview Questions Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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Social Skills Scenario Task Cards | Situation Cards | Social Skills

By Queen's Educational Resources

Social Skills Scenarios

This resource is also included in the following discounted BUNDLES:

  • SEL Mega Bundle
  • Social Skills BUNDLE
  • 192 Social Skills Scenario Task Cards and 192 Worksheets BUNDLE
  • SEL/ELA BUNDLE

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ABOUT THIS RESOURCE

★ 192 Social Skills Scenario Task Cards

48 pages

PDF Zip File

11 Topics

Suitable for high elementary, middle, and high school students, students with social challenges, autism, ADHD, learning disabilities, ELL’s, and Special ED

Task Cards are organized into categories to allow for easier access and use!

This resource includes:

192 Social Skills Scenario Task Cards (only)

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192 Social Skills Scenario Task Cards

This bundle of 192 Social Skills Scenario Task Cards highlight real-life social scenarios and situations to help middle and high school students of all levels and abilities to practice and build social skills. These highly relevant scenarios can help students practice and develop important life skills needed to interact with others effectively, forge positive relationships, navigate conflicts, manage emotions and behaviors, and most importantly, build the confidence they need to overcome difficulties.

The Social Scenarios Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

You can print out on gloss paper or regular paper and laminate. You may also organize it in a binder ring.

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The Social Scenario Task Cards included in this resource feature ELEVEN different topics and are organized in 11 different colors. Ten out of eleven sets contain 16 Social Skills Scenario Task Cards and one set (Problem Solving) contains 32 Task Cards. (10 Sets X 16 Scenarios = 160 + 32 (Set 11) = 192 Social Scenario Task Cards).

Topics included:

⭐ Kindness (16) pink

⭐ Empathy (16) blue

⭐ Friendship (16) orange

⭐ Good Manners (16) red

⭐ Giving Advice (16) black

⭐ Negotiating a Compromise (16) purple

⭐ Dealing with Conflict (16) green

⭐ Bullying, Teasing, Put-Downs (16) yellow

⭐ Effective Communication (16) grey

⭐ Interview Questions (16) light blue

⭐ Problem Solving (32) burgundy

Social Skills Scenario Topics

  • Kindness, the pink cards, focus on being friendly, generous, and considerate to others through words and actions.
  • Empathy, the blue cards, focus on noticing and understanding others’ feelings, thoughts, and conditions from their perspectives, being sensitive to others, and identifying others’ points of view even when you disagree with them.
  • Friendship, the orange cards, focus on thoughtfulness, how to be close but allow for space, communicating effectively when in disagreement, and maintaining mutual trust and support.
  • Good Manners, the red cards, focus on proper etiquette, being polite, courteous, thoughtful, and respectful of others in different types of situations.
  • Giving Advice, the black cards, focus on expanding students’ abilities to share good advice and suggest solutions for different situations and problems.
  • Negotiating a Compromise, the purple cards, focus on negotiating differences and engaging in compromise to resolve conflict instead of engaging in conflict. This can help students practice and improve conflict management skills.
  • Dealing with Conflict, the green cards, focus on navigating through difficult situations and responding to them effectively and maturely. Students have opportunities to practice and adopt healthy ways of solving interpersonal problems.
  • Bullying, Teasing, Put-Downs, the yellow cards, focus on addressing issues related to bullying behavior and reinforcing acts of kindness, cooperation, and tolerance.
  • Effective Communication, the grey cards, focus on using communication skills to help resolve conflict – and prevent them from occurring, articulating messages with a pleasant attitude, and handling and communicating negative feelings in a positive way.
  • Interview Questions, the light blue cards, focus on students practicing personalizing responses to 16 commonly asked interview questions (applicable for any job they apply for). Students focus on their choice of words when highlighting their skills and experiences and learn what is appropriate to say and what is not appropriate to say.
  • Problem Solving, the burgundy cards, focuses on students finding solutions to problems or dealing with them effectively without causing further conflicts.

These fun, real-life Social Scenario Task Cards allow students to discuss a variety of social situations, brainstorm coping skills, and evaluate best solutions in different scenarios.

How/When To Use Scenario Task Cards

  • Role-Playing: Students can collaborate in pairs or groups to act out a variety of scenarios and demonstrate appropriate responses. Role-playing activities can also be used to show how skills are used improperly and then asking the 'audience' to help reenact properly. This activity can ultimately improve confidence, communication, and assertiveness skills.
  • Icebreaker: This can be a great way to start a meeting, training session, or team-building activity. It’s also a great way to get students to get to know each other and buy into the purpose of an upcoming activity or lesson.
  • Play Writing Exercise: Students can work in groups to create skits or scenes then perform the skit for the class.
  • Writing Response: Students can be given a task scenario to read and then write their responses. Students can switch papers with a partner who then reads their responses and determines whether they agree/disagree with their responses/approaches to these real-life scenarios.
  • Discussion: Students can discuss the Social Scenario Task Cards in groups or whole class. They can discuss things like “What would you do?”, “Why would you do that?”, and “What are some other approaches you could consider?”

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SAVE A TON OF $$$ by purchasing the Social Skills BUNDLE!!

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You might be interested in purchasing the Social Skills Scenario Task Cards and Worksheets together!

  • 192 Social Skills Scenario Task Cards and Worksheets BUNDLE
  • 192 Social Skills Scenario Worksheets (only)

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

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Social Skills Activities | Social Emotional Learning Activities | Communication Skills | SEL | Life Skills

By Queen's Educational Resources

Social Skills Activities | Social Emotional Learning Activities | Communication Skills | SEL | Life Skills

About This Bundle

**★ Topic - **Social Skills

**★ **Product Type - SEL Activity Worksheets

**★ **119 pages

**★ **Includes 17 Products

**★ **Print and Digital

**★ **Suitable for Middle School and High School Students

**★ **Social Emotional Learning

**★ **Sample Responses included!

**★ **NO PREP!

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This bundle includes:

★ 45 Social Skills Worksheets

**★ **Bulletin Board Task Display Pages (1-3 for each set of worksheets) to display with student work on Bulletin Boards!

**★ **Detailed Sample Responses

**★ **Google Slide links (located in each product file)

Social Skills Activity Worksheets included:

☆ 3 Actions and Outcomes | Consequences

☆ 2 Controlling Emotions In Challenging Moments

☆ 2 Text With Care: Positive Responses

☆ 4 Reframing Negative Statements

☆ 4 Exploring Social Skills

☆ 2 Encouraging Words

☆ 3 Appropriate or Inappropriate Responses

☆ 3 Social Cognition – Understanding People’s Thoughts and Feelings

☆ 4 Is An Apology Needed?

☆ 2 Understanding Perspectives: Agree or Disagree

☆ 3 Empathy in Action

☆ 2 Building Social Awarness: What to Say and Do

☆ 3 Text Messaging (One Conversation)

☆ 2 Choices and Consequences: The Impact of Social Skills

☆ 2 Socially Awkward Situations

☆ 2 Pause, Reflect, Respond

☆ 2 Think vs. Say

These Social Skills Worksheets focus on real-life scenarios to help students of all levels and abilities practice and strengthen their social skills. Through relatable situations, students learn how to interact effectively with others, build positive relationships, navigate conflicts, and improve their social behavior. Most importantly, these worksheets help students gain confidence in managing their emotions in various social settings. Enjoy empowering your students to navigate the real world with confidence, maturity, and readiness!

**✅ **These Social Skills Worksheets can be used in a variety of settings, including guided small groups, whole-class discussions, partner conversations before sharing with the larger group, or one-on-one sessions with a teacher, counselor, or parent/guardian.

**✅ **Each set includes a Bulletin Board Task Display Page, making it easy to showcase student work on bulletin boards right after completion—a convenient, time-saving feature!

**✅ **Each worksheet includes a suggested answer key to support and guide meaningful discussions!

✅ This resource is also available in Google Slides™, making it convenient for digital use! Pre-made text boxes are included to streamline the process for you and your students. Each slide features two solution tabs with clear instructions to assist students if they accidentally delete a text box or need to zoom in to enlarge the worksheets. These added features are particularly beneficial for students who are new to Google Slides™ or need additional support navigating the platform.

❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

Enjoy teaching your students how to navigate the real world with maturity, class, and readiness!

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Created by © Queen's Educational Resources | All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

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LET'S CONNECT:

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