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Digital Resource Google Slides Project Based Learning Super Bundle Middle School
By TooBookedUp
Each of these digital resources offers unique and interactive learning experiences, perfect for enhancing student engagement and skills in various areas. They are ideal for virtual learning environments, providing meaningful and educational activities.
Social Emotional Learning and English Language Arts Mega Bundle
By Queen's Educational Resources
Social Emotional Learning and English Language Arts Mega Bundle
About this SEL/ELA Mega Bundle:
★ Social Emotional Learning
★ 147 resources!
★ Includes a COMBINATION of ELA and SEL resources
★ Print and Dgital versions
★ Excellent for Grades 7-12, Home School
★ Approximately 7,130+ pages
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ABOUT THIS MEGA BUNDLE COMBO:
✅ This Mega Bundle features a blend of ELA and Social Skills/Social Emotional Learning resources. It is organized alphabetically, ensuring seamless navigation and easy access to the specific materials you require. :-)
✅ Purchasing at the current list price provides access to all future bundles and resources at no additional charge. List price will continue to change as new resources and bundles are added, but it will not affect your original purchase price!!! SELECTED resources will be added to this growing bundle!
✅ This incredible MEGA BUNDLE comprises a diverse range of bundled resources designed to elevate rigor in classrooms, boost student engagement, foster critical thinking and reflection, and enrich the overall classroom environment.
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▶️If you are specifically looking for ELA resources, consider exploring the All ELA Bundle.
▶️ If you are specifically interested in Social Skills, Life Skills, or Social Emotional Learning resources, consider checking out:
✅ All SEL Mega BUNDLE (This Bundle includes ALL SEL ONLY resources in my store!)
✅ Mini Social Skills Bundle
✅ Social Emotional Learning Activity Worksheets Mega Bundle
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Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
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Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
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LET'S CONNECT:
CORE FRENCH | FSL | BUNDLE/ENSEMBLE | GAMES + UNITS | JEUX + UNITÉS | ALL AGES
By French Made Fun!
You've asked and I've listened. This mega bundle is now available in a zipped format, and you can find that here. If you prefer not to use a Google Drive for your files, head this way!
If you teach Core French (FSL) to grades 4-8 and struggle to engage, interest and get them excited about French, then this is the bundle for you. It contains every single Core French product from my store.
My students have been known as low-level and require high levels of engagement. My products match that and are ready to be used, require no prep and are quick and easy to project and GO.
Check out the preview to see what you'll get from this mega bundle which will cover you for the year!
Work Job and Life Vocational Skills SUPER BUNDLE with Task Cards & Worksheets
By YourTeachingDoc
It is important for students to develop strong work and life skills, as these skills are essential for success in their personal and professional lives. By mastering these skills, students can become more self-sufficient and confident in their ability to manage their lives and achieve their goals. Providing a comprehensive set of resources can help students with different learning styles and abilities to engage with these concepts and develop a stronger foundation for their future success in working and living independently. The variety of products in this Life and Work Skills Bundle include Google Slides, Task Cards, Worksheets, and Boom Cards which can provide different ways for students to engage with and reinforce these skills.
In a pre-vocational or supported employment program, teaching work and life skills can provide students with hands-on experience and opportunities to practice these key skills. This type of practical training can help students gain confidence and build a strong foundation for future employment.
Incorporating work and life skills into an individualized education plan (IEP) can also help ensure that students receive the support they need to achieve their goals. This targeted instruction by incorporating work and life skills into pre-vocational/supported employment programs and IEPs is a valuable way to support student success and prepare them for the future.
This SUPER bundle centers around understanding On-The-Job/Home tools, Filling Orders, and Basic Work Skills.
What's Included:
>> Life and Work Skills: Hardware Store Tools No Prep All-In-One Unit PLUS Access to Boom Cards
(276 Google Slides, 276 Offline/Interactive Slides, 90 Task Cards)
>> Go To Work: Toy Store
(Google Slides:93, Offline Interactive:93 (inc. correct/incorrect pgs)
>>Go To Work: Tools of the Trade
(Google Slides: 280 Total Pages (93 Slides, 60 Worksheets, Cover Page, Congratulations Page, 32 Task Cards, 93 Offline/Interactive Slides)
>>Job/Life Skills: Grocery Store
(Google Slides: 225 Interactive Slides, 93 Offline / Interactive Slides, 60 Color Task Cards, 60 B&W Task Cards)
>>Job/Life Skills: Sorting Mail with Task Cards (All 3 Levels)
(Google Slides: 279 Interactive Google Slides, 90 Interactive Offline Slides, 90 Task Cards)
>> Kitchen Tools / Utensils Life and Work Skills (All 3 Levels)
(Google Slides: 279 Interactive Google Slides, 90 Interactive Offline Slides, 90 Task Cards)
>>Department Store Life and Work Skills (all 3 Levels)
(92 Google Slides, 60 Interactive Offline Interactive Slides, 60 Task Cards in Color, 60 Sight Words in Color, 6 EDITABLE Certificates)
>>Counting Money: Clothing Store Life and Work Skills
(92 Google Slides, 40 Interactive Offline Interactive Slides, 40 Task Cards in Color, 20 Game Cards in Color, 3 EDITABLE Certificates)
NOTE:
✤The Google Slides activity is BEST assigned/presented in PRESENT mode, as this allows the students to self-check their answer and keep practicing until they get it correct!
You MUST be able to access/download/save to a Google Drive.**
✤ To Print Task Cards: The Task Cards, as downloaded, are 1/2 page which are great for students that need a larger size. To print 4x6 index card sized task cards, select "2 pages per sheet". To print 3x5 index card sized task cards, select "4 pages per sheet". These are not designed to print directly to index card template paper. What has worked best for my students was to print to on heavy duty card stock and laminate.
Boom Cards:
Included in this Bundle are access to Boom Cards that match the Google Slides Activity.
Note: To use Boom Cards, you must be connected to the Internet. Boom Cards play on modern browsers (Chrome, Safari, Firefox, and Edge). Apps are available for modern Android, iPads, iPhones, and Kindle Fires. For security and privacy, adults must have a Boom Learning account to use and assign Boom Cards. You will be able to assign the Boom Cards you are buying with "Fast Pins," (a form of play that gives instant feedback to students for self-grading Boom Cards). For assignment options that report student progress back to you, you will need to purchase a premium account. If you are new to Boom Learning, you will be offered a free trial of our premium account by clicking here. Note: If you sign up, you will receive a 10% discount!
PLEASE Review my TOU before purchasing
Be sure to look at the Preview and Thumbnails to ensure this activity aligns with your students/curriculum. If you have any questions, please contact me HERE BEFORE purchasing any item in my store so I can ensure you are satisfied with your purchase.
How To Get TeachShare Credits on Future Purchases
- Go to MY PURCHASES page.
- You will see a PROVIDE FEEDBACK button.
- Please leave a star rating and a comment. You will get credits that you can apply towards your future purchases!
Don't forget to click the GREEN STAR under my name to become a follower and get notifications of special offers and discounts!
Task Box Starter & Organization Bundle Special Education & Autism American Money
By Exceptional Education CA
This Task Box Starter & Organization Set for Special Education Classrooms is an excellent way to to set up your special education classroom and independent work stations! The bundle includes task box activities for functional literacy, functional numeracy, job skills, and more!
All images are age appropriate - including primary, upper elementary, secondary, right through to adult. These resources can be laminated and placed in task boxes, file folders, or any other organizational system that works for your classroom, allowing them to be prepped once and reused with all of your students!
The Color Matching File Folder/Task Box Set includes:
Progressive Level Details:
Level 1 - Match Colr to Colour
Level 2 - Match Color to Image
Level 3 - Match Color to Two Images
Level 4 - Match Color to Color Word
Level 5 - Match One of Color, Image, and Color Word
Level 6 - Match Two of Color, Image, and Color Word
Level 7 - Match Color Word to Color Word
Level 8 - Match Color Word to Black Word
Level 9 - Match Image to Black Word
The Filing Task Box Set includes:
Progressive level details:
he American Money Identification Task Box Set includes:
The Days of the Week File Folder/Task Box Set includes:
& Place 7 Days of the Week in Order
The Menu Math Diner Set includes:
Six different activities with various levels for students to work through:
There are also blank templates of each activity so that you can create your own as needed!
The Task Box Label and Token Board Set includes:
This set includes everything that you need to organize your task bins and get your students started with independent work systems in your classroom.
Other resources you may also enjoy:
Are you planning on using task boxes in your classroom this year? Check out my FREE 10 page guide to getting started with Task Boxes here!!
Terms of Use:
All copyrights reserved to Exceptional Education CA. This product is for single classroom PERSONAL USE ONLY. If there is a colleague or friend who is interested in my product, I would love for you to share the link to my store. Placing this product online for download or sharing purposes is prohibited. Please feel free to tag me on Social Media when you reference your use of this product!
Earn TeachShare Credits:
I appreciate any and all feedback you can provide so that I can continue to grow and learn through my TeachShare journey. When you leave feedback on a paid product, TPT will reward you with credits that can be used toward future purchases!
If you have any questions about this product, feel free to reach out to me!
Thank you for your support of my business, I truly appreciate it!!
WHOLE YEAR Seasonal Functional Texts - Growing BUNDLE - Worksheets
By FUNctional Academics Educator
Are you in search of year-long, real-world reading activities tailored for special education teens and adults? Seasonal Functional Texts Growing Bundle – a comprehensive resource designed to engage students with fun themes throughout the entire school year. Whether you're tackling back-to-school, Halloween, the holidays, or any other seasonal occasion, this growing bundle has you covered.
Purchasing this bundle now secures you the lowest available price and gives you access to future units that are added to this bundle. As units are added the price of the bundle will go up.
Inside, you'll discover 22 units featuring 110 different functional texts, with the collection continuing to grow. To cater to diverse learning needs, each unit provides two levels of worksheets: cut and paste, as well as open response. In total, this bundle offers over 500 worksheets that foster reading comprehension and essential real-world literacy skills.
Invest in this valuable resource today, and empower your students to explore the world of practical reading, spanning the entire school year!
This bundle saves you over 20%!
WHAT'S INCLUDED?
TOTAL:
⭐ 110 SEASONAL FUNCTIONAL TEXTS
⭐ 600 WORKSHEETS WITH 3,138 QUESTIONS
SEASONAL THEMES INCLUDED:
COMING SOON:
ADDED UNITS:
FOLLOW | BLOG | INSTA
Special Education Holiday Units Bundle- Seasonal Activities- No PREP
By Specifically Sped
These holiday units are perfect for special education, preschool, or kindergarten with two levels per activity and lesson plans that cover an entire week of activities. Each unit is full of math, reading, and fine motor activities to make learning fun and engaging. Make each holiday season a breeze by purchasing this bundle and clicking print!
►Each unit includes multiple literacy, math, and fine motor activities.
Holidays Included:
Related Products
1. Back to School
2. Veteran's Day
3. Thanksgiving
4. Christmas
5. Martin Luther King Jr. Day
6. Valentine's Day
7. St. Patrick's Day
8. Groundhog Day
9. Summer
10. Columbus Day
What's in a bundle?
Each Unit includes a few of the following:
Check out the video preview for an example.
Included Products:
Related Products
• (ESY) Extended School Year Activities for Special Education: Summer School Unit
• Special Education Back To School Unit: One Week of Activities for SPED, Pre-k, K
• Special Education Christmas Unit: One week of Activities for SPED, Pre-K, Kinder
• Special Education St. Patrick's Day Activity Bundle: St. Patty's SPED Bundle
• Special Education Martin Luther King Jr. Adapted Activities: Black History Month Activities- No PREP
• Special Education Thanksgiving Unit: One Week of Activities for SPED, Pre-k, K
• Special Education Veteran's Day Unit: One Week of Activities for SPED, Pre-k, K
• Valentine's Day Special Education Activity Bundle: Sped Valentine's Unit
• Special Education Groundhog Day Activity Bundle l Math and Literacy Practice
SEL Anticipation Guides and Self-Assessments Bundle | Life Skills
By Queen's Educational Resources
Anticipation Guides and Self-Assessments
About This Bundle
★ Social Emotional Learning
★ Anticipation Guides and Self-Assessments
★ 96 pages
★ Includes 32 Products | 32 Topics
★ Suitable for Middle and High School Students
★ Print and Digital (PDF and Google Slides)
This BUNDLE includes 32 Anticipation Guide and Self-Assessments Packets:
❤️ Anxiety
❤️ Body Image
❤️ Gratitude
❤️ Empathy
❤️ Leadership
❤️ Peer Relationships and Conflicts
❤️ Reframing Negative Thoughts
❤️ Resilience
❤️ Self-Care
❤️ Self-Control
❤️ Self-Esteem
❤️ Social Cues
Each topic includes one Anticipation Guide that comes in two variations and one Self-Assessment.
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The resources in this BUNDLE are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
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Anticipation guides are excellent tools that can be used before reading to activate students' prior knowledge and build curiosity about a new topic and/or to share ideas about key concepts. Students respond to several statements that challenge or support their preconceived ideas about key concepts as well as their peers’ ideas. The Anticipation Guides can help structure meaningful conversations that reviews what students already know and engages them in critical thinking about the topic they will be exploring. The statements in the Anticipation Guides can spark some great discussions among students!!
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You can use an Anticipation Guide:
✅ Before | After introducing new material to tap into prior knowledge
✅ Before | After watching a film clip to gauge a reaction
✅ Before | After reading a short text to begin a discussion
✅ Before | After discussing a topic
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ANTICIPATION GUIDES
There is ONE Anticipation Guide that comes in two different variations:
▶️ Variation #1:
⭐ *Part 1: *The first section of the Anticipation Guide features a list of statements alongside columns labeled "AGREE" and "DISAGREE." Students are tasked with reading each statement and marking either "AGREE" or "DISAGREE" based on their perspective.
⭐ *Part 2: *The second section of the Anticipation Guide prompts students to choose a statement from the list above and delve into its significance to them. They may reflect on how the statement connects to their own lives, share a personal experience related to it, or elaborate on their thoughts concerning its importance in greater detail.
**▶️ Variation #2: **This Anticipation Guide worksheet format includes a list of statements accompanied by columns for "AGREE," "DISAGREE," and "COMMENTS." Students are instructed to read each statement and mark either "AGREE" or "DISAGREE." They are then encouraged to elaborate on their thoughts or ideas regarding each statement in the designated "COMMENTS" column.
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SELF-ASSESSMENTS
Each topic also includes a dedicated self-assessment. Students are prompted to evaluate their own understanding and practices regarding various topics and then tally their scores at the conclusion of each assessment.
These assessment statements can also serve as a means to explore students' competencies and viewpoints regarding the topic!
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Created by © Queen's Educational Resources | All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Please feel free to email me if you have any questions!
Identify, Count, Next Dollar Up Money Skills COMPLETE BUNDLE w/ Task Cards
By YourTeachingDoc
Are you looking for an innovative way to help your students practice and master their money skills by identifying money, counting money, or using the 'Next Dollar Up Method'? Our COMPLETE Money Skills Bundle offers a powerful and effective solution that will keep your students engaged with 3 Differentiated Levels. Our money skills bundle is designed to teach your students how to count, identify, and use the 'Next Dollar Up' method in the most effective way possible through Google Slides, Task Cards, and Offline Interactives that deliver an engaging, seasonal-based learning experience. Plus, there is a digital EASEL version that is self-grading and can be used for whole-group learning, small-group learning, for homework, and it's perfect for virtual learning.
Your students will have the opportunity to practice and improve their money skills in real-world settings - ensuring that they are equipped with the knowledge and confidence to make successful, responsible purchases.
This is a great addition to any math/ supported employment program or math centers. These activities can also support your student's Transition Plan OR Math goals in the IEP.
What's Included:
✯ Back To School Mixed Money Life Skills PLUS Task Cards - No Prep with 3 Levels
✯ Fall / Pumpkin Spice Mixed Money Life Skills PLUS Task Cards - No Prep with 3 Levels
✯ Valentine's Day Life Skills: Mixed Money Math w/Easel - 3 Levels NO PREP
✯ St. Patricks Day Mixed Money Life Skills PLUS Task Cards - No Prep with 3 Levels
✯ Halloween Mixed Money Life Skills PLUS Task Cards - No Prep 3 Levels
✯ Holiday Christmas Mixed Money Life Skills PLUS Task Cards - No Prep 3 Levels
✯ Winter Mixed Money Life Skills PLUS Task Cards - No Prep 3 Levels
✯ Spring Counting Mixed Money Math Life Skills PLUS Task Cards 3 Levels
✯ Earth Day ID, Count, Next Dollar Up Money Math Life Skills w/ TaskCards 3 Levels
✯Summer ID, Count, Next Dollar Up Money Math Life Skills w/TaskCards 3 Levels
BONUS: Task Card Data Collection Sheet
NOTE for Google Slides:
✤ This is BEST assigned/presented in PRESENT mode, as this allows the students to self-check their answers and keep practicing until they get them correct!
✯✯✯✯✯You MUST be able to access/download/save to a Google Drive✯✯✯✯✯
✤ To Print Task Cards: The Task Cards, as downloaded, are 1/2 page which are great for students that need a larger size. To print 4x6 index card-sized task cards, select "2 pages per sheet". To print 3x5 index card-sized task cards, select "4 pages per sheet". These are not designed to print directly to index card template paper. What has worked best for my students was to print on heavy-duty card stock and laminate.
PLEASE Review my TOU before purchasing
Be sure to look at the Preview and Thumbnails to ensure this activity aligns with your students/curriculum. If you have any questions, please contact me HERE BEFORE purchasing any item in my store so I can ensure you are satisfied with your purchase.
How To Get TeachShare Credits on Future Purchases
- Go to MY PURCHASES page.
- You will see a PROVIDE FEEDBACK button.
- Please leave a star rating and a comment. You will get credits that you can apply toward your future purchases!
Don't forget to click the GREEN STAR under my name to become a follower and get notifications of special offers and discounts!
Task Box Starter & Organization Bundle Special Education & Autism Canadian Money
By Exceptional Education CA
This Task Box Starter & Organization Set for Special Education Classrooms is an excellent way to to set up your special education classroom and independent work stations! The bundle includes task box activities for functional literacy, functional numeracy, job skills, and more!
All images are age appropriate - including primary, upper elementary, secondary, right through to adult. These resources can be laminated and placed in task boxes, file folders, or any other organizational system that works for your classroom, allowing them to be prepped once and reused with all of your students!
The Colour Matching File Folder/Task Box Set includes:
Progressive Level Details:
Level 1 - Match Colour to Colour
Level 2 - Match Colour to Image
Level 3 - Match Colour to Two Images
Level 4 - Match Colour to Colour Word
Level 5 - Match One of Colour, Image, and Colour Word
Level 6 - Match Two of Colour, Image, and Colour Word
Level 7 - Match Colour Word to Colour Word
Level 8 - Match Colour Word to Black Word
Level 9 - Match Image to Black Word
The Filing Task Box Set includes:
Progressive level details:
The Canadian Money Identification Task Box Set includes:
The Days of the Week File Folder/Task Box Set includes:
& Place 7 Days of the Week in Order
The Menu Math Diner Set includes:
Six different activities with various levels for students to work through:
There are also blank templates of each activity so that you can create your own as needed!
The Task Box Label and Token Board Set includes:
This set includes everything that you need to organize your task bins and get your students started with independent work systems in your classroom.
Other resources you may also enjoy:
Are you planning on using task boxes in your classroom this year? Check out my FREE 10 page guide to getting started with Task Boxes here!!
Terms of Use:
All copyrights reserved to Exceptional Education CA. This product is for single classroom PERSONAL USE ONLY. If there is a colleague or friend who is interested in my product, I would love for you to share the link to my store. Placing this product online for download or sharing purposes is prohibited. Please feel free to tag me on Social Media when you reference your use of this product!
Earn TeachShare Credits:
I appreciate any and all feedback you can provide so that I can continue to grow and learn through my TeachShare journey. When you leave feedback on a paid product, TPT will reward you with credits that can be used toward future purchases!
If you have any questions about this product, feel free to reach out to me!
Thank you for your support of my business, I truly appreciate it!!
Paying Bills / Bill Comprehension BUNDLE - Reading Bills - Life Skills
By FUNctional Academics Educator
Master Real-Life Skills: Paying Bills with Confidence!
Introduce your students to the vital life skill of reading common bills accurately through this engaging Paying Bills Bundle!
Dive into Realistic Bills & Comprehension Questions
With diverse and practical worksheets, students will interact with realistic bills, answering thought-provoking questions. They'll develop a deep understanding of account details, costs, due dates, late charges, and more!
Two Levels of Engagement for All Abilities!
Our resource offers both cut-and-paste activities and write-in-the-answer levels. Tailored for varying abilities, every student can participate and reinforce their learning effectively.
Prepare Your Students for Real-Life Financial Success!
Equip your students with invaluable skills for life beyond the classroom. These worksheets make learning practical, relevant, and rewarding. Get our attention-grabbing Paying Bills Bundle today!
This bundle includes five resources and has a total of:
Each resource also has:
Separately these 5 resources would cost you $32.00. Bundle & save over 20%!
This resource was recently updated to include:
Resources Included:
Paying Utility Bills - Unit 1 - Paper
Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
32 different worksheets and 188 questions per set.
A total of 64 different worksheets.
Paying Utility Bills - Unit 2 - Paper
Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
32 different worksheets and 188 questions per set.
A total of 64 different worksheets.
Paying Bills Unit 1 - Paper
Level 1 - Cut & Paste - Simpler Questions - Bolded Key Words
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
24 different worksheets and 144 questions per set.
A total of 48 different worksheets.
Paying Bills Unit 2 - Paper
Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
24 different worksheets and 142 questions per set.
A total of 48 different worksheets.
Paying Bills Unit 3 - Paper
Level 1 - Cut & Paste - Simpler Questions - Larger Text - Bolded Key Words
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
26 different worksheets and 154 questions per set.
A total of 52 different worksheets.
Bills Included:
Organizational Skills Activities and Scenarios | Time Management Activities | Organization
By Queen's Educational Resources
Organizational Skills Activities and Scenarios | Time Management Activities Bundle
About This Bundle
★ Topic - Organizational Skills | Time Management
★ Activities, Scenarios, and Self-Assessments
★ Includes 2 Products
★ 195 pages
★ Print and Digital (PDF and Google Slides - Text Boxes Already Created!)
★ Excellent for Grades 8-12
★ Google Slide Links for ALL products
★ Detailed Answer Keys | Sample Responses
★ Everything is **Print **and Digital
Products included in this Organizational Skills Bundle:
❤️ Organizational Skills Activities
❤️ Organizational Skills Scenarios
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Individual Product Items:
❤️ Organizational Skills Activities
Items Included:
**★ 35+ **Organizational Skills Activity Worksheets
**★ **Extension Activity Packets
**★ **Detailed Answer Keys | Sample Responses
**★ 6 **Google Slide Links
❤️ Organizational Skills Scenarios
Items Included:
★ 28 Colored Scenario Task Cards **with and without **Questions
★ 28 B&W Scenario Task Cards **with and without **Questions
★ 28 Scenario Worksheets **with and without **Questions
★ 2 Lists of 28 Scenarios **with and without **Questions (Easy Access for Teachers | 3 pages)
★ 2 Google Slide Links (for Scenario Worksheets)
Click on individual product descriptions for full product descriptions!
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Looking for a comprehensive way to help teens build essential organizational skills? This Organizational Skills Bundle offers real-life, relatable situations paired with engaging activities to challenge teens to think critically about how they manage their time, responsibilities, and priorities. The activities, self-reflection sheets, and scenarios prompt students to reflect on their habits, identify areas for improvement, and develop practical strategies for better task management and decision-making. With extended activities, these resources promote self-awareness, problem-solving, and the organizational skills teens need to successfully balance academics, extracurriculars, and personal commitments.
The resources in this bundle focus on supporting students in learning how to:
✅ Prioritize tasks and responsibilities
✅ Manage their time effectively
✅ Set realistic goals and deadlines
✅ Plan and organize schoolwork and extracurricular activities
✅ Balance personal and academic commitments
✅ Stay focused and avoid procrastination
✅ Adapt to changing schedules and unexpected events
✅ Break larger tasks into manageable steps
✅ Reflect on their organizational habits and areas for growth
✅ Improve overall productivity and reduce stress
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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.
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Created by © Queen's Educational Resources | All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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LET'S CONNECT:
Digital - Filling Out Forms BUNDLE - Google Forms & Slides
By FUNctional Academics Educator
Thank you for your interest in my product!
This is a NO PREP, open and go resource!
This is a digital Google Slides resource for the paper based bundle click below:
Filling Out Forms BUNDLE - Paper Based
This bundle includes four units.
Recently Updated to include 25 new background prompts, 3 new forms, 56 new Google Slides, & 48 new self-grading Google Forms with 878 questions!
Separately these 4 resources would cost you $34.00! This bundle saves you 25%!
Filling Out Forms Unit 1 - Google Slides
Filling Out Forms Unit 2 - Google Slides
Filling Out Forms Unit 3 - Google Slides
Filling Out Forms Unit 4 - Google Slides
**The Google Forms AUTOMATICALLY GRADE! Saving you time!**
You can import all student grades into Google Classroom with the click of one button!
**AUTOMATIC DATA COLLECTION**
This resource was designed to help students with the important life skill of filling out forms. From working with my own students, I realized many were unable to identify key form vocabulary such as (gender, county, & social security number). Many were also unable to accurately plug in their personal information or copy provided information onto a form often mixing up key information such as cities & counties or phone number & social security numbers.
This product will help your students to become more independent, confident and successful out in the community.
*Please note these are modeled after U.S. forms.
Check out some of my other BUNDLES!
Paying Bills MEGA BUNDLE - Paper & Digital
Coupons BUNDLE - Paper
Coupons BUNDLE - Google Forms
Leadership Activities | Leadership Worksheets | Leadership Scenarios Bundle | Career Readiness
By Queen's Educational Resources
Leadership Activities | Leadership Worksheets | Leadership Scenarios Bundle
About This Resource
✥ Topic - Leadership
✥ Activities, PowerPoint, Scenarios, Questions
✥ Includes 5 Products
✥ 328 pages
✥ Suitable for Middle and High School Students
✥ Print and Digital (PDF and Google Slides)
✥ Career Readiness and SEL-related topics!
This Leadership BUNDLE includes the following 5 products:
▶️ Leadership PowerPoint and Activity Packet
▶️ Leadership in Action Worksheets | Task Cards
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❗ CLICK on individual resource items to read FULL product descriptions! ❗
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Items in this Print and Digital BUNDLE:
▶️ Leadership POWERPOINT and Activity Packet
**★ **Intro to Leadership POWERPOINT (Uneditable | Unique Fonts | 27 slides)
**★ **Intro to Leadership POWERPOINT (EDITABLE Writing Sections | 27 slides)
**★ **24 Worksheets (PowerPoint slides turned into Activity Worksheet Forms!)
**★ **3 Google Slides Link
**★ **25+ Activity Worksheets
**★ **2 Student-Led Interactive Leadership Activities
********** Includes all supplemental worksheets
**★ **Additional Worksheets for Interactive Activities
**★ **Detailed Sample Responses
**★ **Google Slide Links
▶️ Leadership in Action Worksheets | Task Cards
**★ 10 **Leadership in Action Worksheets
**★ 10 **Leadership in Action Task Cards (Color | BW)
**★ Detailed **Sample Responses
**★ **Google Slide link
**★ **24 Leadership Scenario Task Cards in FOUR variations
► 24 Colored Task Cards with Questions
► 24 Colored Task Cards without Questions
► 24 B&W Task Cards with Questions
► 24 B&W Task Cards without Questions
**★ **24 Leadership Scenario Worksheets (Same scenarios in Task Cards)
**★ **List of 24 Leadership Scenarios (Easy access for teachers)
**★ **Google Slide Link
**★ **60 Leadership Writing | Discussion Question Task Cards
► 60 Colored Task Cards
► 60 B&W Task Cards
**★ **60 Leadership Writing Discussion Prompt Worksheets (Same prompts in Task Cards)
**★ **List of 60 Leadership Scenarios – 3.5 pages (Easy access for teachers)
**★ **Google Slide Link
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In today’s competitive world, leadership skills are essential for success in both school and the workplace. This comprehensive bundle offers a variety of engaging activities, writing prompts, and scenarios designed to help students explore what it means to be a leader in everyday situations—not just in the office!
These highly relevant and practical activities give students the chance to develop and enhance their leadership abilities by practicing key skills in realistic scenarios they encounter daily or may face in the near future.
Key Features:
▶ Explore diverse aspects of leadership, including teamwork, responsibility, communication, and problem-solving.
▶ Practice leadership skills in relatable, real-world situations.
▶ Improve existing skills or build a strong foundation for future leadership roles.
This bundle is perfect for middle and high school students looking to grow into confident, capable leaders.
This bundle covers a wide range of leadership topics, including:
PowerPoint Presentation Topics
**⭐ **What is Leadership?
⭐ Leadership Quotes
⭐ Who is a Leader?
⭐ Qualities of a Good Leader
⭐ Leadership Skills
⭐ What Everyday Leadership Looks Like
⭐ Why Leadership is Important
⭐ Leadership Skills Needed for Workplace Success
⭐ Effective Communication
⭐ Problem Solving
⭐ Delegating Responsibilities
⭐ Critical Thinking
⭐ People Management
⭐ Judgement and Decision-Making
⭐ Collaboration
⭐ Responsibility
⭐ Negotiation
⭐ Leader vs. Boss
⭐ How to Develop Your Leadership Skills
⭐ Benefits of Leadership
⭐ Lack of Leadership
⭐ Final Thoughts
The Activity Worksheets focus on the following leadership-related topics:
**⭐ **Leadership Anticipation Guide (2 variations)
⭐ Leadership Self-Assessment
⭐ Leadership Self-Reflection: Understanding Your Strengths and Areas for Growth
⭐ Reflecting on Leadership Qualities
⭐ Organizing a Fundraising Event
⭐ Assigning Group Roles to Team Members (Delegation)
⭐ Leadership Self-Reflection
⭐ Leader or Follower?
⭐ Conflict Resolution – Getting Inside a Person’s Head (Perspective-Taking)
⭐ Emotional Control
⭐ Leadership Quote Analysis and Connection
⭐ Difference Between Effective and Ineffective Leadership
⭐ Results of Good and Bad Leadership
⭐ Leadership Responses (to challenging situations)
⭐ Delivering Constructive (Negative) Feedback
⭐ Effective Delegation
⭐ Effective Leadership Questions (Asking the "Right" Questions)
⭐ Non-verbal Communication
⭐ Leadership Behaviors and Attitudes (Passage)
⭐ Full Text Message Conversation
⭐ Text Message – How Would You Respond?
⭐ Responding to Negative Comments on Social Media
⭐ Qualities of a Successful Leader
⭐ Leadership Scenario
⭐ End of Lesson Leadership Reflection
The leadership scenario topics included in the Leadership in Action Packet:
✔️ Navigating Group Project Challenges
✔️ Tackling Team Challenges in Community Service
✔️ Navigating Friendship Dynamics
✔️ Leading Your Basketball Team
✔️ Planning a School Dance
✔️ Organizing a Charity Bake Sale
✔️ Managing a Group Study Session
✔️ Organizing a School Talent Show
✔️ Balancing Chores and Family Responsibilities
✔️ Resolving Conflict Over Shared Spaces at Home
Scenario Topics
**★ **Conflict Resolution
★ Delivering and Receiving Constructive Feedback
★ Effective Communication
★ Delegating Responsibilities
★ Filtering Your Thoughts
★ Dealing with Difficult People
Writing/Discussion Question Topics
**♥ **Qualities and Characteristics of an Effective Leader
♥ Communication
♥ Motivation
♥ Conflict Resolution
♥ Opposing Viewpoints
♥ Delivering and Receiving Constructive Feedback
♥ Delegation
♥ Dealing with Setbacks and Challenges
♥ Personal Growth
♥ Influence
♥ Decision-Making
♥ Self-Reflections
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Created by © Queen's Educational Resources | All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Please feel free to email me if you have any questions!
Functional Reading - Understanding Functional Texts - School Edition - BUNDLE
By FUNctional Academics Educator
Thank you for your interest in my product!
This is a NO PREP, print and go BUNDLE!
This bundle currently includes:
Each resource has 2 levels perfect for differentiation.
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions
This resource is designed to expose students to a variety of real-world functional texts that they would find in the school setting. Students will read the functional text and answer comprehension questions to show understanding.
Included Functional Texts:
Separately, these 8 resources would cost $44.00 Buy them as a BUNDLE and pay $35.00 saving you over 20%.
Check out some of my other bundles:
Reading Medicine Labels - BUNDLE
Tip, Tax & Discount - BUNDLE
February Life Skills Morning Work - Valentine's Day Edition
Addressing Envelopes - Valentine's Day Edition
Advertisement Comprehension - Valentine's Day Edition
Valentine's Day Budget, Shopping & Planning
Valentine's Day Shopping Task Cards
Reframing Negative Thoughts | Positive Affirmations Activities and Scenarios
By Queen's Educational Resources
Reframing Negative Thoughts | Positive Affirmations Activities and Scenarios | Growth Mindset
About This Bundle
★ Topic - Reframing Negative Thoughts
★ Includes 3 Products
★ Activities, Scenarios, Writing/Discussion Questions
★ 184 pages
★ Print and Digital
★ Suitable for Middle and High School Students
This Reframing Negative Thoughts BUNDLE includes 3 products:
★ Reframing Negative Thoughts Activities
★ Reframing Negative Thoughts Scenarios
★ Reframing Negative Thoughts Questions
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This BUNDLE includes:
❤️** Resource #1: Reframing Negative Thoughts Activities**
★ 21 Reframing Negative Thoughts Activity Worksheets
★ Sample Responses
★ Google Slides link
❤️ Resource #2: Reframing Negative Thoughts Scenarios
★ 64 COLORED Task Cards (64 Scenarios/ With and Without Questions)
★ 64 B&W Task Cards (64 Scenarios/ With and Without Questions)
★ 64 Scenario Worksheets (Same scenarios in the Task Cards)
★ Google Slide Link
❤️** Resource #3:** Reframing Negative Thoughts Questions
★ 32 COLORED Task Cards (32 Questions)
★ 32 B&W Task Cards (32 Questions)
★ 32 Question Worksheets (Same questions in the Task Cards)
★ List of Scenarios (2 pages / Easy Access for Teachers)
★ Google Slide Link
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Negative thoughts have a profound effect on students’ academic and social successes, behaviors, emotions, self-esteem, and happiness. Negative thinking and self-talk can hold them back and keep them from their full potential. In cognitive behavioral therapy, there are dozens of thinking errors that cause the mind to believe things that are just not true. Empower students to escape negative thinking by guiding them to reframe negative, faulty thoughts to positive thoughts. These engaging, highly relevant activities, scenarios, and writing/discussion prompts can support you in helping your students develop this critical life skill: the ability to take notice of their thoughts, to step back and view the “bigger” picture, and to decide how to act based on that more realistic perspective.
This Reframing Negative Thoughts Bundle equips middle and high school students with the tools to identify and shift negative thinking patterns using engaging, SEL-based activities. It includes 21 printable and digital worksheets covering self-assessment, thought distortions, social media mindset, and more; 64 real-life scenario task cards and matching worksheets (in color, B&W, and Google Slides) that prompt students to reframe negative thoughts; and 32 writing and discussion prompts provided as task cards and worksheets to spark reflection and conversation.
All resources are available in both print and digital formats with text boxes ready to go—perfect for whole-class, small group, or individual use.
Click on each individual resource item for a full product description and detailed preview of what’s included.
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© Queen's Educational Resources / All Rights Reserved.
Your purchase includes one license. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Please feel free to email me if you have any questions!
Medication MEGA BUNDLE - Reading Comprehension - Life Skills
By FUNctional Academics Educator
Thank you for your interest in my product!!
This is a NO PREP, print and go resource!
This bundle includes six resources and has a total of:
Each resource also has:
Separately these 6 resources would cost you $33.00. Bundle and save 24%!
Reading Medicine Labels - Unit 1
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions
12 different labels, 24 different worksheets and 132 questions per set.
A total of 48 different worksheets.
Reading Medicine Labels - Unit 2
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions
12 different labels, 24 different worksheets and 132 questions per set.
A total of 48 different worksheets.
Reading Medicine Labels - Unit 3
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions
12 different labels, 24 different worksheets and 132 questions per set.
A total of 48 different worksheets.
Reading Prescriptions Unit 1
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
34 different worksheets and 175 questions per set.
A total of 68 different worksheets.
Reading Prescriptions Unit 2
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
35 different worksheets and 193 questions per set.
A total of 70 different worksheets.
Reading Prescriptions Unit 3
Level 1 - Cut & Paste - Simpler Questions
Level 2 - Write in the Answer - More Complex Questions - Multi-part questions
34 different worksheets and 185 questions per set.
A total of 68 different worksheets.
Text Message Analysis Worksheets | Text Message Activities | Communication Skills
By Queen's Educational Resources
Text Message Analysis Worksheets, Text Message Activities
About This Bundle
☆ Text Message Conversations
☆ Includes 6 Products
☆ 216 pages
☆ Suitable for 6th grade, Middle, and High School Students
☆ PRINT and DIGITAL Versions (PDF and Google Slides)
☆ Sample Responses | Answer Keys included in most products
This Text Messaging Bundle includes:
---- 152 Text Message Conversation Worksheets
☆ Figurative Language Text Messages
☆ Social Skills Text Messaging - How Would You Respond?
☆ Social Skills Text Message Conversations
☆ Growth Mindset Text Messages
----** Answer Keys | Sample Responses**
---- 6 Google Slide Links
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The resources in this BUNDLE are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
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▶️ Most students use cell phones to communicate with family, friends, and classmates, making text messaging a familiar part of their lives. Why not harness their interests to teach and practice a variety of skills, such as inferencing, figurative language, growth mindset, social skills, context clues, and more? These activities are designed to captivate students' attention, making learning both relatable and irresistible!
▶️ This resource bundle is absolutely perfect for engaging struggling readers and lower-level students, especially those with shorter attention spans or difficulty staying focused on longer texts.
▶️ The text message conversations and topics are age-appropriate, highly relevant, familiar, and engaging! Students will easily connect with some of the "characters" involved in these conversations. It would be fascinating to see what students can infer and how they respond to the scenarios presented. To extend the activity, you could have students read the conversations aloud, allowing them to "see," "hear," and interpret how the individuals texting are feeling, thinking, and expressing themselves as they communicate.
▶️ The graphics in the "visually pleasing" worksheets are designed to closely resemble the cell phones students use today, complete with realistic text bubbles and emojis!
▶️ These Text Message Conversation Worksheets can be seamlessly integrated into a larger lesson, used during a mini-lesson, guided practice, independent work, formative assessments, pair or group activities, small group discussions, or even assigned as homework or additional practice!
----** Answer Keys included in the following products**:
★ Inference Texting Worksheets
★ Context Clues Texting Worksheets
★ Figurative Language Texting Worksheets
★ Growth Mindset Texting Worksheets
★ Text Messaging - How Would You Respond?
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This bundle is also included in the following discounted SEL Mega Bundle:
★★★★ ELA/SEL Mega Bundle
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Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Interested in REAL-LIFE SCENARIOS?
Checkout my Real-Life Scenarios Bundle!
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Interested in realistic kids, teens, and adults clipart? Check out my Clipart Gallery!
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Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
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LET'S CONNECT:
Product Label Comprehension DIGITAL & PAPER BUNDLE - Life Skills - Special Ed
By FUNctional Academics Educator
Made for teachers seeking to provide real-world text practice using environmental print with text-dependent questions.
This resource is designed to expose students to everyday product labels that are often overlooked in classroom life skills. These specially crafted worksheets & Google Activities will help introduce and familiarize students with different kinds of common products, such as bandages, deodorant, laundry detergent, toilet paper, toothpaste and identify important product information during shopping.
By closely reading these product labels, students will be challenged to answer text-dependent questions, fostering critical thinking and language skills in a practical and relatable manner.
THIS BUNDLE SAVES YOU 22%!
WHAT'S INCLUDED?
3 DIGITAL UNITS
Level 1: Drag & Drop - Simpler Questions
Level 2: Select/ Type in the Answer - More Complex Questions
3 PAPER UNITS
Level 1: Cut & Paste - Simpler Questions
Level 2: Write in the Answer - More Complex Questions
TOTAL:
⭐ 73 GOOGLE ACTIVITIES WITH 441 QUESTIONS
⭐ 74 WORKSHEETS WITH 408 QUESTIONS PER SET
⭐ 148 DIFFERENT WORKSHEETS
Please note this is the digital & paper version of the same product.
The Google Forms have more questions than the paper version but the products and the majority of the questions are the same.
UNITS INCLUDED:
Digital Product Label Comprehension Unit 1
Digital Product Label Comprehension Unit 2
Digital Product Label Comprehension Unit 3
Product Label Comprehension Unit 1
Product Label Comprehension Unit 2
Product Label Comprehension Unit 3
Introduction to Customer Service Lesson | Career Readiness Lesson and Activities
By Queen's Educational Resources
Introduction to Customer Service Lesson | Career Readiness Lesson and Activities
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CLICK ON GREEN PREVIEW BUTTON FOR A CLOSER LOOK!!
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ABOUT THIS RESOURCE
★ Topic - Career Readiness / Customer Service
★ 208 pages (including PowerPoint Slides)
★ Print and Digital (PDF, PowerPoint, and Google Slides)
★ Career Readiness and Life Skills Resource
★ Suitable for Middle and High School Students
★ Includes 7 Google Slide Links (Everything is also included Digitally)
★ 2 Customer Service Video Links with Activities and KEYS
★ ANSWER KEYS included
★ NO Nonsense Pages
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This resource includes TWO FOLDERS:
▶️ Folder #1: Customer Service Lesson Plan and PowerPoint Packet
★ Lesson Plan (PDF/Uneditable) (8 pages)
★ EDITABLE Hard Copy Lesson Plan (8 pages)
★ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)
★ Lesson POWERPOINT (76 Slides!! / Uneditable)
★ Detailed Answer Keys / Suggested Responses
★ 2 Google Slide Links (Lesson Worksheets and PowerPoints)
★ Lesson Worksheets on Google Slides
★ Lesson PowerPoint on Google Slides
▶️ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)
SCENARIO TASK CARDS
★ 12 COLORED Scenario Task Cards (12 Scenarios)
→ 12 COLORED Scenario Task Cards with Questions
→ 12 COLORED Scenario Task Cards without Questions
★ 12 B&W Scenario Task Cards (12 Scenarios)
→ 12 B&W Scenario Task Cards with Questions
→ 12 B&W Scenario Task Cards without Questions
SCENARIO WORKSHEETS
★ 12 Scenario Worksheets with Questions
★ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (1 page / Easy access for teachers)
SCENARIO POWERPOINTS
★ Scenario POWERPOINT (Scenarios ONLY)
★ Scenario POWERPOINT (Scenarios WITH Questions)
★ Scenario POWERPOWEROINT (Scenarios WITHOUT Questions – You generate your OWN Questions)
★ 2 Blank Scenario Slides (for you to generate your OWN scenarios and questions)
Google Slide Links
★ 5 Google Slide Links (Scenario PowerPoints)
→ Scenario Worksheets (with Questions)
→ Scenario Worksheets (without Questions - You generate your OWN Questions)
→ Scenario POWERPOINT (Scenarios ONLY)
→ Scenario POWERPOINT (Scenarios with Questions)
→ Scenario POWERPOWEROINT (Scenarios without Questions – You generate your OWN Questions)
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This ENTIRE resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.
This HUGE Customer Service Lesson and PowerPoint Packet is an INTRODUCTION to Customer Service.
This resource focuses on the following objectives:
✔ Students will examine and understand what customer service is, why it is important, and how it impacts consumers.
✔ Students will learn five essential customer service skills and practices that will help equip them to address customer needs and foster positive customer experiences.
✔ Students will explore behaviors and attitudes that illustrate poor customer service and great customer service.
✔ Students will learn and develop workplace readiness skills and understand key principles for engaging customers who are challenging while working in the workplace.
✔ Students will role-play scenarios to practice and highlight effective customer service skills. They will practice techniques to handle irate, difficult, and demanding customers and offer solutions to customer problems.
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Resource Items and Descriptions
▶️ LESSON PLAN and Lesson Worksheets
★ Total of 45 pages
★ PDF and Editable Hard Copy Lesson
★ Includes Customer Service videos and links
★ Print and Digital (Text Boxes Already Created)
★ Answer Keys included
✅ This Lesson and PowerPoint Packet includes a DETAILED Lesson Plan (PDF and Editable version) that guides you step-by-step on how to introduce the concept of Customer Service.
✅ Activity worksheets and Answer Keys are included to support ALL sections of the lesson plan.
✅ To make this lesson plan SUPER ACCESSIBLE and easy to follow, I included a picture/image of the worksheet that you will use/distribute to students for that section of the lesson. This visual guidance is shown on the left side of the lesson plan! No need to “figure out” what worksheets to use – it explicitly SHOWS you which ones to use for each section of the lesson plan.
✅ Some activity worksheets have been differentiated!
✅ I also included an editable hardcopy lesson plan version so you can tailor it to meet the needs of your students.
Students will learn what Customer Service is and explore, review, understand, and practice 5 essential customer service skills and practices that will help equip them to address customer needs and foster positive experiences. The five essential skills that students will develop a deeper comprehension about and practice include:
⭐ Active Listening
⭐ Effective Communication
⭐ Expressing Empathy
⭐ Apologizing
⭐ Conflict Resolution
For each of the Five Customer Service Skills, students will engage in Quick Write activities (to spark discussions and build background knowledge) AND complete engaging, fun activities centered around common, real life customer service scenarios related to these topics. All activity worksheets are included as well as Answer Keys / Suggested Responses to help you facilitate discussions and support students in the learning.
Prior to diving into these five essential skills, students will watch two brief customer service-related videos where they will observe, analyze, evaluate, and discuss customer service attitudes and behaviors presented in the videos. Video Links, activities (for each video), and ANSWER KEYS are also all included!
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▶️ Lesson POWERPOINT (76 Slides)
★ 76 Slides (NO nonsense slides)
★ Uneditable (due to copyright purposes)
★ PowerPoint and Digital (Text Boxes in both variations already created)
★ Student Interactive (Includes student slides for students to add responses)
★ Answer Key Slides included
This resource includes a Lesson PowerPoint of 76 slides (uneditable / PowerPoint and Digital). The PowerPoint is interactive and consists of “instruction” slides, student response slides, and some ANSWER KEY slides. For instance, a slide with instructional content and questions are on one slide, while on the next slide is a “student response” version slide where you can have students type their responses (if you decide to share the PowerPoint with them - text boxes already created), and the slide after that is an ANSWER KEY slide to help you facilitate discussion.
Depending on how you share the PowerPoint with them, students can engage with the slides as you instruct! SUPER EASY TO DELIVER! Again, this entire PowerPoint is ALSO included in Google Slides with text boxes already created for students to type in their responses.
Don't want either variation? NO BIGGIE! Just delete the slide after saving the "original" one.
▶️ PowerPoint Usage Tips
✅ You can tweak the format of this PowerPoint in several ways! For instance, if you only want to keep or use the “instruction” slides and not use the student response version slides, NO PROBLEM, all you have to do is delete slides you don’t want to use. (Just make sure you first save or make a copy of the entire presentation in case you want to use or revisit the other slides at a later time).
✅ You can copy and paste all “student response” version slides into another PowerPoint and send them to students to complete.
✅ You can mix and match slides.
▶️ Customer Service Lesson PowerPoint features:
★ Includes 76 slides (No nonsense slides)
★ All 76 slides are included on Google Slides as well.
★ The PowerPoint is interactive – “Student-version” slides are included where students can type in their answers to questions.
★ The PowerPoint includes images that reflect diversity and clearly align to the content/information presented in the slides.
★ PowerPoint slides are visually appealing (and contain unique borders, fonts, and clipart)
★ Includes Answer Key slides
★ Uneditable due to copyright purposes (I would love to accommodate you if you need anything changed)
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▶️ Scenario Packet (FOLDER #2)
Learning about possible customer service scenarios is a great way to prepare students for any future customer issues. Included in this packet are 12 highly relevant customer service scenarios that give students a hands-on approach to experiencing and practicing “real-life” examples of great and poor customer service. It gives students an opportunity to hone their customer service and conflict management skills.
The 12 scenarios come in FIVE variations (also included in Google Slides – 5 Google Slide Links)
✨ Variation #1: Scenario Worksheets with Questions - Students write or type their responses on the lines provided - PDF and Digital)
✨ Variation #2: Scenario Worksheets without Questions - There is space for you to generate your OWN question, and students copy down the question and then answer it on the lines provided - PDF and Digital).
✨ Variation #3: Scenario POWERPOINT (Scenarios only) - This variation can be used to display on the board, have discussions about, review, discuss/generate different questions about the scenarios, etc. - PowerPoint and Digital)
✨ Variation #4: Scenario POWERPOINT with Questions - Students can type in their responses either on the PowerPoint itself, if you share it with them, or on Google Slides! Text boxes have already been created - PowerPoint and Digital)
✨ Variation #5: Scenario POWERPOWEROINT - Scenarios without Questions – You generate your OWN Questions - PowerPoint and Digital)
⭐ Two “BLANK” slides have been included for you to add your OWN scenarios and questions.
These scenarios offers opportunities for you to:
► bridge knowledge gaps and/or point students in the right direction based on their responses to the scenarios.
► test your students’ knowledge about the qualities required for exceptional customer service in any workplace.
► have students practice how to effectively resolve conflicts and diffuse difficult customer situations.
► determine how students would approach typical situations in the workplace.
► train your students how to handle potential difficult situations, provide great customer service, de- escalate conflicts, and practice effective communication.
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❤️ Role-Playing ❤️
Students can discuss or role-play these common customer service scenarios and present worst/best case scenarios to the class. One student can act as the customer and the other can act as the employee handling the situation. Teacher and student observers can provide feedback and other possible scenario solutions. These highly relatable scenarios provide opportunities for students to demonstrate customer-service skills.
Customer Service Scenario IDEAS:
✨ After reading scenarios, you can hold a class discussion about the variety of strategies students can use to deal with difficult customers and deliver great customer service. Additionally, the scenarios can be used to discuss appropriate vs. inappropriate responses, actions, behaviors, and attitudes when handling customers in these situations.
✨ Student observers can identify effective customer service strategies being used in the role plays as well as offer constructive criticism about how students performed in their roles as customer service agents. They can offer other possible scenario solutions.
✨ One student role-plays as a customer and the other as a service representative. They can act out how each side might handle the given scenario, and once the issue is resolved, they switch roles. This will help them understand each side of the situation.
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This packet offers opportunities for teachers to help their students learn a variety of critical concepts and skills related to customer service as they prepare for employment. Students will be able to practice how to effectively resolve conflicts and diffuse difficult customer situations. It also offers a variety of activities that will help students explore qualities required for exceptional customer service in any workplace. Detailed ANSWER KEYS are included to help you facilitate learning and discussions!
This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives, particularly in their workplace. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!
This resource correlates to other workplace readiness skills including:
✷ Demonstrating positive work ethic
✷ Demonstrating conflict resolution capabilities
✷ Demonstrating effective speaking and listening skills
✷ Coping with difficult situations
The customer service lesson and activities provide students the opportunity to practice:
✷ Dealing with difficult, dissatisfied, or angry customers.
✷ Identifying various perspectives involved when dealing with unhappy customers.
✷ Resolving customer conflict / Conflict resolution.
✷ Maintaining professionalism and decorum in difficult or tense situations.
✷ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer.
✷ Effective communication
✷ Emotion control
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This resource is also included in the following discounted BUNDLES:
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Other CUSTOMER SERVICE resources you might be interested in:
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Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
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LET'S CONNECT: