$5 - $10 8th Grade Career and Technical Education Resources (by price, high to low)

In this project based learning unit, middle school/early high school students learn about city planning and architecture as they research and design their own city. In addition to using Internet search skills, they'll utilize CAD skills using Sketchup (free download) and finally build the city from chipboard and other recyclables and name their final creation. .

Unit download includes:

1. Teacher Resources and Materials List

2. Expectations and Overview of the Unit

3. Introduction to City Planning (research and vocabulary) – includes key

4. “What’s in the City” – team worksheet

5. Project Proposal – group planning worksheet

6. Create the City in SketchUp (CAD)

7. Building the City Information (hands on construction)

8. Student Team Work Log

9. Student Daily Work Log

10. Building scale information and examples

11. Sketchup and Building Examples

12. Project Written Reflection

I've used this lesson with an 8th grade Engineering class and every year students start work on this BEFORE the bell they enjoy it so much! I know your classes will enjoy it too!

Related Products
⭐ Digital Engineering Notebook - Fully Editable in PowerPoint & Google Slides
⭐ Exploring Careers: Architecture & Construction
⭐ Real World Math - How Architects Use Math in their Career

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The “Physics of Windmills” project utilizes research skills, MS Word, and Sketchup (free CAD software download) to allow students to build skills in those programs along with skills in Internet research, reading, writing and critical thinking. In these projects, students research information about how windmills work and the physics behind them. They create a scale model drawing of a windmill using Sketchup (CAD) and then brainstorm with their team to determine the best design to build from recycled materials. Finally, they reflect on their learning and the dynamics of their team to complete the project.

The project was created for grades 7-8 but could easily be adapted for younger or older students.

Files Included with this Lesson

• Teacher Notes and Resources

• Windmill Project Overview & Expectations

• Windmill Research project (includes teacher key)

• Team Planning Sheet

• Team Sign Up Sheet

• Sketchup (CAD) drawing project expectations and rubric (Sketchup or another CAD program)

• Windmill Testing Score Sheet

• Written Reflection Assignment (MS Word or other word processing)

Related Products
⭐ The Physics Behind Tensegrity Structures - STEM Building & Research Activity
⭐ The Physics of Amusement Park Rides
⭐ The Physics of Geodesic Domes - STEM Design and Construction Project
⭐ The Physics of Bridges

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The “Physics of Bridges” project utilizes research skills, MS Word, and Sketchup (free CAD software download) to allow students to build skills in those programs along with skills in Internet research, reading, writing and critical thinking. In these projects, students research information about bridge design and the physics behind them. They create a scale model drawing of a bridge using Sketchup (CAD) and then brainstorm with their team to determine the best design to build from specific provided materials that they “purchase” using a set budget with the goal of building the most attractive, strongest bridge for the least cost. They utilize the software simulation “West Point Bridge Designer” (free download) to assist them in their learning. Finally, they reflect on their learning and the dynamics of their team to complete the project.

The project was created for grades 7-8 but could easily be adapted for younger or older students.

Files Included with this Lesson

• Teacher Notes and Resources

• Bridge Project Overview & Expectations

• Bridge Questions and Vocabulary (includes teacher key)

• Bridge Research project

• WestPoint Bridge Designer Project Instructions and Expectations

• Bridge Building Challenge Expectations (includes Sketchup/CAD assignment)

• Materials Planning & Price Sheet

• Construction Evaluation Sheet

• Material Control Sheet

• Written Reflection Assignment (MS Word or other word processing)

• 3 Customizable Certificates for Challenge Winners

Related Products
⭐ The Physics of Amusement Park Rides
⭐ The Physics Behind Tensegrity Structures - STEM Building & Research Activity
⭐ The Physics of Geodesic Domes - STEM Design and Construction Project
⭐ The Physics of Windmills

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In this lesson, students explore the field of fashion design, using a digital notebook to compile their research and designs. In addition to teacher and student resources, the lesson includes a 22 page, editable digital notebook (Microsoft PowerPoint) which can also be shared via Google Drive and opened in Google Slides. Students can work through the lessons in the notebook at their own pace, or the teacher can assign specific lessons for each class period. Students learn fashion terminology, clothing and fashion industry trends and influences, elements of art and design in fashion, color choices, and the types of fabrics and materials used in fashions. They also create a design portfolio in the notebook, using online resources, of fashions of interest to them, creating their own “fashion line”. Additionally, they explore careers in the field, reflect on their own personal style choices and summarize their learning in the lesson.

This is a great activity for a career exploration class, Principles of Arts, A/V Technology & Communications class, Family & Consumer Sciences, Fashion Design, or any technology class. This lesson was designed for middle school (grades 6-8) but could be used in high school as well.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files included:

• Teacher & Student Resources

• Editable (MS Word) Student Instructions, Expectations and Grading Rubric for the notebook (two versions: full lesson instructions to let students work at their own pace, and individual lessons by page)

• Teacher instructions for each page of the notebook

• Student Digital Notebook for Fashion Design (editable in MS PowerPoint)

Related Products
⭐ Exploring Careers: Arts, A/V Technology & Communications
⭐ How Fashion Designers Use Math in their Career - Real World Math
⭐ History of Fashion Design - Research and
Presentation Project
⭐ Famous Fashion Designers - Research and Presentation Project

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Start your AVID class with these team building AVID 180 Daily Quickwrite Creative Writing Google Slides Journal Prompts! They are just what your students need to get excited about writing while building relational capacity. Allow time for students to share their writing out loud or in small groups so that students are able to get to know their classmates at a deeper level.

What's Included:

• 180 writing get to know you and reflective/goal setting prompts
• Expectation slide and an editable expectation slide
• Prompt template for you to add your own quickwrites
• Prompts for Team Building
• Get to know you prompts
• Goal setting prompts
• Reflection prompts
• Creative writing prompts

Uses:

• morning writing
• journaling
• creative writing class
• ELA
• literacy centers
• small group
• whole group
• homework writing assignments
• collaborative writing
• quick writing prompts
• paragraph writing practice
• extensions for GT, or accelerated learners
• teaching writing skills (Leads, paragraphs, grammar, editing)
• substitute activities
• and much more!

Click HERE to see other AVID resources

Click HERE to see other AVID Writing resources

*Note this product may be used in brick an mortar classes as well as virtual systems like Outschool.

Your students will love this editable AVID Fall WICOR Choice Board, perfect for Halloween, Thanksgiving, or any autumn lesson plan. These digital sub plans include activities aligned with WICOR strategies, focusing on writing, inquiry, collaboration, organization, and reading. Ideal for keeping students focused during the fall season!

Great for assessments, sub plans, supplemental lessons, lesson planning, and more!

*Please note: all activities in this digital choice are digital but most activities can also be printed if you wish

Get the WICOR Boards Growing Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• Students will respond to a "finish the scary story" prompt and then create their own using the provided template.
• Students will respond to a "finish the fall story" prompt and then create their own using the provided template.
• Students will design a haunted house and then pretend they are real estate agents and persuade someone to buy their house while following the provided project requirements.
• Students will read the provided AVID gratitude A-Z slides and complete the gratitude alphabet page on the last slide.
• Students will complete all 4 parts of the Turkey Talk: A feast of Simple, Compound, and Complex Sentences. An answer key is included for teachers.

Inquiry

• Students will solve the provided Thanksgiving Logic Puzzle and use a Solution Grid to help them organize their thinking. This comes with an answer key for teachers and also makes a great TRF!
• Students will go back to recent notes they took from a core content class and reread them. Then add three level 2 questions and three level 3 questions to them using Costa's House provided.
• Students will choose a person from a list of historical and political figures for Hispanic Heritage Month. After conducting research, they will answer the 5 questions provided. Students will then create a 7-slide Google Slides presentation over research by following the requirements.
• Students will create a 10-question quiz over notes they have taken recently in a core class. Consider focusing on a class that may have a test or quiz coming up.
• Students will create a KWL using the linked chart and then read the provided article about the history of Halloween while completing their chart.

Collaboration

• With a partner, students will answer the Johnny Appleseed Myth Vs. Reality Research Questions by using the provided notes and conducting research through the list of provided websites. Then students will create a podcast script.
• Students will use the provided Roll a Monster Story Board and follow the directions to create a story chain within a group of 3.
• Students will follow the Mnemonic Study Song Project Requirements to create a mnemonic or study song that helps them remember key concepts from recent notes in a core class to help them prepare for an upcoming test or quiz.
• Students will follow the Halloween or Thanksgiving Team Building Project Requirements to create a Halloween or Thanksgiving-Themed team-building activity with a partner.
• Students will individually read either article 1. Is Halloween too Commercialized? or article 2. Should Schools Have Longer Breaks in the Fall? then they will have socratic dialogue by following the directions and responding to the prompts.

Organization

• Students will clean up and organize their Google Drive or another cloud storage by following the directions.
• Students will organize their binder and take before and after pictures.
• Students will calculate their GPA using the provided link. Then choose the class with the lowest grade and set a SMART goal on the Turkey SMART Goal page.
• Students will follow the Themed Graphic Organizer Project Requirements to create a Fall, Thanksgiving, or Halloween-themed graphic organizer and fill it in with information from recent class notes.
• Students will practice taking Cornell Notes over one of the provided articles.

Reading

• Students read the spooky story, "The Lottery" by Shirley Jackson. Then fill in the vocabulary awareness chart and include definitions in their own words.
• Students reread the spooky story, "The Lottery" by Shirley Jackson. Then answer the provided reflection questions.
• Students read a book of their choice for 30 minutes and complete a digital one-pager over what they read. Make sure to follow the requirements in the template.
• Students read the Summary vs. Reflection: The Forgotten Room slides, and respond to the questions using the text boxes.
• Students choose their favorite fall poem from the provided website. Then follow the assignment instructions to reflect on the poem they chose.

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More AVID choice boards...

General WICOR Choice Board

End of Year WICOR Choice Board

Back to School WICOR Choice Board

Use this end of the year editable WICOR AVID digital Choice Board to add writing, inquiry, collaboration, organization and reading into your class with some fun summer themes! Have students complete pieces for sub plans, final exams or study hall time. Simply, make any edits you wish and share a forced copy of the spreadsheet with your students.

*Please note: all activities in this digital choice are digital but most activities can also be printed if you wish

Get the WICOR Boards Growing Bundle HERE!

Get the AVID End-of-Year Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• a pre-write and letter-writing activity to thank a teacher
• college tour with reflection
• a journal reflection on AVID skills learned
• a cover letter writing activity for a summer or dream job
• choosing a TED talk out of the choices provided and writing focused notes using the template provided

Inquiry

• solving a logic puzzle, answering questions in a Google form and then responding to reflection questions
• reading a choice book and writing Costa Questions
• revisiting notes and adding Costa Questions
• reading through PSAT questions and deciding if they are level 1, level 2, or level 3 from Costas
• writing leveled interview questions for future AVID students

Collaboration

• completely a classmate affirmations template to be shared with a peer
• partner binder check with form
• adding to a partners focused notes
• designing an end of the year team building activity using a graphic organizer and responding to reflection questions
• creating a podcast script with a partner and responding to a choice prompt

Organization

• creating a daily summer schedule using the template and including the listed items
• a pre-write and rough draft for a college application essay
• organizing binder and taking before and after pictures
• organizing Google drive and taking before and after pictures
• creating a digital summer-themed crossword puzzle and responding to a reflection question

Reading

• choosing 10 vocabulary words from a content area and creating images, symbols, or scenes to represent each
• taking digital focused notes over the marking the text presentation provided
• creating a summer book recommendations blog with an intro, descriptions, images, summaries, and conclusion
• researching a summary vacation spot and creating a digital brochure using the template provided
• reading a choice book and writing a 3-5 sentence summary

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More WICOR Choice boards...

General Version

Back to School

Fall

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AVID End-of-Year Drawing Challenge

Use this back to school editable WICOR AVID digital Choice Board to add writing, inquiry, collaboration, organization and reading into your class with some fun back to school themes! Have students complete pieces for sub plans, final exams or study hall time. Simply, make any edits you wish and share a forced copy of the spreadsheet with your students.

*Please note: all activities in this digital choice are digital but most activities can also be printed if you wish

⭐AVID Back to School Bundle!⭐

Get the WICOR Boards Growing Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• Students fill out an interest survey
• Students read about passive, assertive, and aggressive voices and how they are used in writing on a Google Form and then answer the questions in the Google form
• Students respond to one of the listed prompts in a journal, piece of paper or Google Doc following the given requirements.
• Students choose a college in their state (that they haven't researched or toured before) and take a virtual tour at Campus Tours. Then they fill out the Campus Tour Reflection provided.
• Students choose the core class that they feel will be the biggest challenge for them this school year. Then they write a letter to that teacher using the provided requirements and directions.

Inquiry

• Students go back to recent notes they took from a core content class and reread them. Then add three level 2 questions and three level 3 questions to them using the linked Costa's House.
• Students choose a career they are interested in learning more about. They visit the provided website link to conduct research. Then they create a Google Slides presentation using the provided slideshow requirements.
• Students watch the provided TED Talk. In Canva, they create 3 motivational posters that promote a growth mindset following the requirements.
• Students use the provided requirements for creating a google forms quiz to create a 10-question quiz over notes they have taken recently in a core class.
• Students research online to find what quote best represents their goals and aspirations for the school year. They will follow the directions and complete the highlighted sections of the Google Doc provided.

Collaboration

• Students answer the interview questions on a linked partner interview form. Then they get with a partner (someone they don't know well) and interview their partner and compare responses.
• Students use the template provided to create a podcast script with a partner that teaches other students about what AVID is and encourages them to join.
• Students create an "All About Me" digital collage by following the directions in the slides and using the example provided. Then share their design with an AVID classmate and explain why they picked each image.
• Students complete a selfie partner scavenger hunt with a partner around the school.
• Students open the linked Summer Break Bingo template and type in different activities they did over the summer. Then they find classmates who did the same activities and add their names to the bingo card.

Organization

• Students print out their school map and use a highlighter to draw a route to all their classes and follow the directions to label their maps.
• Students complete "week 1" of the linked binder check log and answer the reflection questions.
• Students clean up and organize their Google Drive or another cloud storage. They will create folders for each subject and ensure all documents are appropriately filed and take before and after pictures or screenshots.
• Students follow the provided requirements to create an hourly schedule with the linked template.
• Students find a graphic organizer online for each of their classes OR create their own and take pictures. They will follow the provided directions and requirements.

Reading

• Students research information about the AVID system through the provided linked websites and Google Slides. Then they complete the digital linked Frayer Model by following the provided directions.
• Students complete the linked digital SAT Vocabulary Chart by following the provided directions.
• Students read the provided linked article and take digital focused notes.
• Students read a book of their choice for 30 minutes. Then they complete a DIgital One Pager template over what they read by following the requirements.
• Students choose 20 recent vocabulary words learned from any core content area. Then create a digital crossword puzzle through the provided website.

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More WICOR Choice boards...

General Version

Fall

End of Year

More AVID back to school resources...

Drawing Challenge

30 Second Speeches

Use this Editable WICOR AVID digital Choice Board to add writing, inquiry, collaboration, organization and reading into your class! Have students complete pieces for sub plans, final exams or study hall time! Simply share a forced copy of the spreadsheet with your students.

Get the WICOR Boards Growing Bundle HERE!

✨AVID Mega Growing Bundle✨

✨AVID Teambuilding Bundle✨

✨AVID Writing Bundle✨

What's Included:

Editable AVID WICOR Choice Board in Google Sheets

• 5 Writing Activities
• 5 Inquiry Activities
• 5 Collaboration Activities
• 5 Organization Activities
• 5 Reading Activities

Activities Included:

Writing

• Procrastination Ted Talk and one-pager
• Quickwrite prompt and marking the text of an article
• Choosing a Ted Talk out of the provided options and taking digital focused notes over it
• Creating a 6-word memoir
• True Intentions video assignment with writing prompts

Inquiry

• Einstein Riddle and reflection questions
• Rereading recent notes from a core class and adding Costa's Leveled Questions
• Costa's Level of Questioning presentation and activities
• Quiz over Costa's Level of Thinking
• Creating an inquiry Frayer model

Collaboration

• Designing a team-building game
• Thanking a teacher letter
• Designing a Google Slides over the benefits of being in AVID
• Creating a one-pager over collaboration using the provided rubric
• Watch the provided Ted Talk and write a 20-word summary with a partner

Organization

• Create an hourly schedule using the provided template and include the following: wake-up, class time, school work, meals, exercise, personal enjoyment and bedtime etc.
• Organizing binder and taking before and after pictures
• Organizing Google Slides and taking before and after pictures
• Creating a focused notes rubric using the provided template
• Writing an academic smart goal using the provided template

Reading

• Read the article about cell phone addiction and mark the text following the instructions
• Read a choice book for 20 minutes
• Read recent notes from a core class and create a cluster web using the provided graphic organizer
• Create a crossword puzzle using vocabulary from recent notes
• Complete the Anticipation Guide over the article about why sleep is important

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

More WICOR Choice boards...

Back to School

Fall

End of Year

AVID Mega Growing Bundle

AVID Teambuilding Bundle

AVID Writing Bundle

AVID Lessons Bundle

Leadership Questions | Leadership Skills | Leadership Worksheets | Career Readiness

This resource is also included in the following discounted Bundles:

• Leadership BUNDLE
• SEL Mega Bundle

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ABOUT THIS RESOURCE
✥ Leadership Questions
✥ 94 pages
✥ Print and Digital (PDF and Google Slides)
✥ Suitable for Middle and High School Students
✥ Career Readiness-related resource!

This resource includes:

------ 60 Leadership Writing/Discussion Prompt Task Cards
► 60 Colored Task Cards 
► 60 B&W Task Cards 

------ 60 Leadership Writing Discussion Prompt Worksheets (Same questions in Task Cards)

------ List of 60 Leadership Scenarios – 3.5 pages (Easy Access for Teachers)

------ Google Slide Link

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✨ We live in a highly competitive society where leadership is necessary to ensure success both in school and in the workplace. This resource features 60 Writing/Discussion Leadership Prompts that familiarizes students with the different aspects of leadership. These writing/discussion prompts can help students explore what it means to be a leader in all kinds of situations further encouraging them to start thinking about how they can both develop and/or improve their own leadership skills and behaviors.

✨ You can use the prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about what it means to be a leader.

✨ You may also use these writing/discussion prompts to assess what students already know about what leadership means and what more you need to do to further develop their comprehension of leadership.

✨ You can also have students role-play some of the ideas presented in the Task Cards! It would be super fun to see how students would demonstrate leadership behaviors! (You can then have others critique their responses, behaviors, and actions. Hey, it’s all part of leadership – Delivering, receiving, and responding to constructive feedback, even as they role-play!)

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▶️ The 60 Writing/Discussion Leadership Prompts are included in two versions:

★ Task Card Form (Colored and B&W)

★ Worksheet Form (with lines for students to write their answers)

⭐Worksheet Form is already included in Google Slides (Yes, all 60 of them!!) - with text boxes already created - to make it easier for you and your students to delve right into them without having to create the text boxes yourself! WHOOP WHOOP!

The 60 Writing/Discussion Leadership Prompts can be used in the following ways:

★ Quick Write
★ Do Now Question
★ Launch Activity
★ Reflection Question
★ Assessment
★ Classwork Assignment
★ Homework Assignment
★ “When You’re Done with Everything” Assignment (LOL!)
★ Pair Discussion
★ Role-Play
★ In Debates

★ Subplans

Topics covered:
⭐ Qualities and Characteristics of an Effective Leader
⭐ Communication
⭐ Motivation
⭐ Conflict Resolution
⭐ Opposing Viewpoints
⭐ Delivering and Receiving Constructive Feedback
⭐ Delegation
⭐ Dealing with Setbacks and Challenges
⭐ Personal Growth
⭐ Influence
⭐ Decision-Making
⭐ Self-Reflections

✅ The Task Cards contain beautiful, appealing background paper, border, fonts, and watercolor! - Very visually appealing!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same Writing/Discussion Leadership Prompts in the Worksheets. You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

✅ This resource is included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

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▶️ 60 Leadership Writing/Discussion Worksheets (same prompt in the Task Cards)

This resource also includes 60 Leadership Writing/Discussion WORKSHEETS with lines, so students can write their responses. Students can answer the questions about Leadership either on paper, or on Google Slides! These worksheets contain the same questions in the Task Cards.

▶️ List of Scenarios (Easy Access for Teachers – 3.5 pages)

Also included is a 3.5-page complete LIST OF LEADERSHIP questions to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets!

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Lesson plans are not included. These activity and writing prompt worksheets can be used as a resource with your own lesson plans and in such a way that best meets the needs of your students.

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Save $$$ by purchasing the Leadership BUNDLE!!

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Other Leadership resources you might be interested in:

• Leadership BUNDLE
• Leadership POWERPOINT and Activity Worksheet Packet
• Leadership Activity Worksheets and ANSWER KEYS
• Leadership Scenario Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

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LET'S CONNECT:

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Career Readiness Skills | Customer Service Writing and Discussion Questions

ABOUT THIS RESOURCE

★ Topic – Career Readiness | Customer Service

★ 99 pages

★ Print and Digital (PDF and Google Slides)

★ Features 64 Customer Service Writing/Discussion Questions

★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Google Slides Link

This resource includes:
★ 64 BLUE Question Task Cards (64 Questions)

★ 64 B&W Question Task Cards (64 Questions)

★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with all kinds of emotional, demanding, and difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This resource includes a total of 64 Writing/Discussion Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service. This resource can help students explore qualities required for exceptional customer service in any workplace, determine how to appropriately and professionally deal with difficult customers, and test their knowledge about how to handle everyday work challenges.

The questions can be used for the following:

⭐ to measure what students know and do not know about customer service.

⭐ to introduce students to the concept of customer service.

⭐ to determine what customer service concepts students need to learn or explore further.

⭐ to help students reflect about what they’ve learned about customers service.

⭐ to assess students’ comprehension.

✅ You can ask students to answer the questions in their class journal, in groups (or with their partners), or as part of a class discussion.

✅ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives.

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RESOURCE ITEMS:

▶️ QUESTION TASK CARDS (COLOR and B&W)

✅ This resource includes 64 Customer Service Writing/Discussion Question Task Cards  (both Colored and B&W). You can use the questions/prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about mindsets and thinking habits/patterns related to customer service.

✅ You can use the B&W Task Cards to print out on ANY color paper!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same questions in the Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ Writing/Discussion WORKSHEETS (Print and Digital)

✅ This resource also includes 64 Customer Service Writing/Discussion WORKSHEETS with lines and a question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!

✅ These worksheets contain the same questions in the Task Cards.

✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶️ List of Questions (Easy Access for Teachers – 3 pages)

Also included is a 3-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. This resource can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted bundle:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service / Job Interview Questions Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Career Readiness | Job Interview Questions | Customer Service Questions

ABOUT THIS RESOURCE

★ Topic – Job Interview Questions

★ 135 pages

★ Print and Digital (PDF and Google Slides)

★ Features 48 Job Interview Questions

★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Google Slide Link

★ Career Readiness

This resource includes:
★ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
→ Blue
→ Dark Blue
→ Red
→ Purple
→ Teal
→ Brown
→ B&W

★ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
★ List of Questions (2.5 pages / Easy access for teachers)
★ Google Slides Link

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Encountering emotional, demanding, or difficult customers as well as tricky situations is just inevitable and part of the job. Students will eventually be "quizzed" on how they would handle difficult customers and situations during interviews for a job! Interviewers want to know if your students, your soon-to-be employees, will be productive team members in their workplace.

These interview questions are a great way to:

⭐ prepare students for job interviews.

⭐ measure what students know and do not know about customer service.

⭐ introduce students to the concept of customer service.

⭐ determine what customer service concepts students need to learn or explore further.

⭐ help students reflect about what they know and what they’ve learned about customers service.

⭐ to assess students’ comprehension on customer service related issues and situations.

⭐ better prepare students for future employment.

These customer service-related job interview questions will reveal useful information about what students know while encouraging them to "think on their feet." Seeing how they react speaks volumes about how they will handle real-life situations.

This resource includes a total of 48 Job Interview Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service, test their knowledge and explore qualities required for exceptional customer service in any workplace, and how to appropriately and professionally handle difficult customers and situations.

You can ask students to answer the questions in their class journals, in groups (or with their partners), or as part of a class discussion. You can even give students the "hot seat" and have them answer job interview questions in front of the class❗

This resource makes a great addition to any class or course that needs to cover customer service or career readiness because the context is based on experiences your students will eventually face in the workplace.

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RESOURCE ITEMS:

▶️ JOB INTERVIEW QUESTION TASK CARDS (7 COLORS)

✅ This resource includes 48 Job Interview Question Task Cards  (both Colored and B&W). You can use the interview questions as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about how to answer job interview questions.

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same questions in the Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ Job Interview Questions WORKSHEETS (Print and Digital)

✅ This resource also includes 48 WORKSHEETS with lines and an interview question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!

✅ These worksheets contain the same questions in the Task Cards.

✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶️ List of Interview Questions (Easy Access for Teachers – 2.5 pages)

Also included is a 2.5-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. These worksheets can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted bundle:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service Writing/Discussion Questions

*******************************

Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
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• Instagram

This career unit gives students an introduction to the marketing, sales and service career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. An individual project to create a commercial using Adobe Spark (free) offers students an opportunity to express their creativity and get a real-life look into this career. A group project to collaborate and create a marketing plan for a product is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Marketing, Sales & Service Careers PowerPoint presentation (editable)

• Introduction to Marketing, Sales & Service Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Individual Commercial Creation Project expectations, quick reference guide and rubric

• Group Marketing Plan Creation Project Instructions and Worksheet

• Marketing, Sales & Service Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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This career unit gives students an introduction to the science, technology, engineering and math (STEM) career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. An individual research project to learn more about a famous scientist using Microsoft PowerPoint (or Google Slides) offers students an opportunity for a real-life look into this career. A group lesson to use the Engineering Design Process and build a catapult is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Science, Technology, Engineering & Math (STEM) Careers PowerPoint presentation (editable)

• Introduction to Science, Technology, Engineering & Math (STEM) Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Research Project - Famous Scientist: Project expectations, resources, and rubric

• Catapult Challenge Group Project Instructions, Worksheet and Rubric

• Science, Technology, Engineering & Math (STEM) Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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The “Learning MS Word” Beginner Lessons start students with no previous knowledge of Microsoft Word on a path of learning the most important and frequently used commands to give them a quick start. Each lesson has a short, step-by-step tutorial that includes screenshots to walk students through the new tools they will use in the lesson. Then, they are given a creative task to solve, using those skills to create a document. There are five lessons, each taking no more than two (50 minute) class periods.

Files Included with this Lesson

• Teacher Notes and Resources

• 5 Mini Lessons with Tutorial and Creative Project including rubrics

Versions of the lesson are included for MS Word 2013/2016, and Office 365 (MS Word 2019).

This lesson was created for middle school students (grades 6-8) but could also be used for upper elementary or high school students.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

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This career unit gives students an introduction to the law, public safety, corrections and security career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. A technology based project comic creation project is included to allow students to use critical thinking and creativity to further explore the career field. A quick reference/tutorial is also included for StoryboardThat (free, no download needed). Additionally, a group legal case analysis project that can be completed without student computer access (by the teacher printing out the linked information) or providing access to a computer for each group to research is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Law Careers PowerPoint presentation (editable)

• Introduction to Law Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Technology based Creative Application Project Instructions, Tutorial and Rubric

• Team Brainstorming Worksheet

• Case Study Task Cards (6 different cases)

• Law Career Simulation Group Lesson Instructions and Rubric

• Law Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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This career unit gives students an introduction to the education and training career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. An individual project researching a famous education offers students an opportunity for a real-life look into this career. A technology based group lesson creation/tutorial video project is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Education & Training Careers PowerPoint presentation (editable)

• Introduction to Education & Training Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Individual Research Project expectations and rubric

• Technology based Group Video/Presentation Project Instructions, Sample, Tutorial and Rubric

• Education & Training Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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⭐ Real World Math - How Math is Used in Education & Training Careers

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This career unit gives students an introduction to the Arts, A/V Technology & Communications career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. A technology based research project is included to allow students to use critical thinking and creativity to further explore the career field as they create a video using Adobe Spark Video (free software, no download needed). Suggested topics for the video are included as well as a quick reference guide for the software. Additionally, a group fashion design project that can be completed without student computer access is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Arts, A/V Technology & Communications Careers PowerPoint presentation (editable)

• Introduction to Arts, A/V Technology & Communications Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Technology based Creative Video Project Instructions, Quick Reference Guide, Suggested Topics, and Rubric

• Team Brainstorming and Creation Worksheet

• Team Fashion Design Project Instructions and Rubric

• Arts, A/V Technology & Communications Current Events Discussion Group Lesson Instructions and Rubric

• Arts, A/V Technology & Communications Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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⭐ Graphic Design Projects using the Web 2.0 Tool Canva

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This career unit gives students an introduction to the architecture and construction career cluster and what a career in this field would be like. This is perfect for a career, technology, CTE or business class.

The included PowerPoint presentation can be used by the teacher for whole class instruction, or provided to the students electronically (or as a printout) for them to review individually. Students use close reading skills with a short informational passage to learn about the career field and answer questions to use critical thinking skills and demonstrate their understanding. Two different puzzles are included to learn different jobs in the career and to reinforce vocabulary skills. A technology based research project is included to allow students to use critical thinking and creativity to further explore the career field by researching a famous building. Additionally, a group project to redesign the classroom that can be completed without student computer access is provided to simulate the career and allow students to utilize critical thinking skills and teamwork. Finally, a short reflection questionnaire gives students the opportunity to reflect and analyze their learning as they determine if this career field is of interest to them.

The project was created for grades 7-8 but could easily be used with high school students. The teacher can choose to use some or all of the provided lesson options included in this resource.

This lesson is great for distance learning/remote learning. You can upload it to your school's learning management system (Google Classroom, Edmodo, Canvas, etc.) or share with students via Google Drive.

Files Included with this Lesson

• Teacher & Student Notes and Resources

• Introduction to Architecture & Construction Careers PowerPoint presentation (editable)

• Introduction to Architecture & Construction Careers Research Reading and Questions

• Vocabulary Crossword Puzzle (includes answer key)

• Job Type Word Search Puzzle (includes answer key)

• Technology based Creative Research Project Instructions and Rubric

• Architecture & Construction Redesign the Classroom Group Project Instructions and Rubric

• Architecture & Construction Career Reflection Questions (MS Word)

This lesson is a part of the bundle Exploring Careers: 16 Career Cluster Units BUNDLE

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Project based learning fun for middle school and early high school students that focuses on the physics behind amusement park rides.

Students start the unit by researching information about how Newton's Laws of Physics impact the amusement park rides they love. They utilize an online simulation to see how changes in their design impact the fun and safety of the rides. Next, they research the history of roller coasters and showcase their work using PowerPoint or a Web 2.0 presentation tool. Finally, they design their own amusement park using Sketchup (or other CAD software) and finally put it all together in a presentation to share with their dream amusement park with the class, who evaluates their design.

Materials and lessons include:

1. Teacher and Student Resources

2. Amusement Park Physics Research (Questions, on-line simulation, vocabulary) – includes student worksheet and grading key

3. History of Roller Coasters Project (PowerPoint, Web 2.0, research)

4. Creating an Amusement Park in Sketchup Project (research, CAD design, PowerPoint summary and presentation to the class).

5. Student Presentation Evaluation Sheet

I've used this lesson with 8th graders in a high school credit Engineering class for several years and it is one of their favorites. I hope you students enjoy it!

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