11th Grade Career and Technical Education Resources (by rating)

This Life Skills lesson is expertly crafted for older special education students with special needs who are preparing to enter the workforce. It dives into three common job shifts—Day Shift, Afternoon Shift, and Night Shifts—and examines the pros and cons of each, such as work-life balance, time off, and accessibility. Packed with practical examples, reflective questions, and real-world scenarios, students will explore their personal preferences for occupations and workplace environments. This occupation lesson provides essential vocational training, offering tools and guidance to help students build confidence, enhance career readiness, and make informed decisions as they step into employment opportunities. Perfect for teachers looking for engaging resources in special education career planning and job readiness skills.

The resource includes 28 slides designed to help students understand the differences between Day Shift, Afternoon Shift, and Night Shift. It features 18 multiple-choice prompts and 12 fill-in-the-blank exercises that reinforce key concepts. Additionally, 11 example jobs are provided, asking students to categorize each job type. This engaging format ensures students can apply what they’ve learned and think critically about various employment options. An 8-page worksheet is included for assessment or Homework

This resource is perfect for health science, CNA, or medical assisting courses. Students will analyze real-world scenarios, evaluate communication skills, and practice creating their own good examples to enhance their understanding of effective patient interactions.

What’s Included:

1. Good and Bad Scenarios Group Work

• Students are assigned one of 10 pre-designed scenarios.
• Each group acts out the bad example and brainstorms ways to improve it.
• Groups then perform the improved good example and receive peer and instructor feedback.

1. Bedside Manner Checklist

• A detailed checklist to guide students in evaluating key elements of bedside manner, including:

  • Greeting the patient.
  • Demonstrating empathy and respect.
  • Explaining procedures in simple terms.
  • Addressing concerns professionally.
• • Perfect for use during role-plays and self-assessments.

1. Create Your Own Good Scenario

• Students work collaboratively to develop their own realistic patient-provider interaction.
• Encourages creativity, critical thinking, and application of bedside manner concepts.

Learning Objectives:

• Develop an understanding of key bedside manner skills, such as communication, empathy, and professionalism.
• Identify common mistakes in patient-provider interactions and propose improvements.
• Practice delivering clear, patient-centered communication.
• Reflect on verbal and nonverbal cues and their impact on patient care.

How to Use This Resource:

• Group Activity: Assign each group one scenario, and have them act out both the bad and improved versions.
• Class Discussion: Use the checklist and rubric to facilitate feedback and class-wide learning.
• Individual Work: Assign the "create your own scenario" task as an extension.

Why You’ll Love This Resource:

• Interactive: Keeps students engaged with hands-on role-playing and peer collaboration.
• Realistic: Prepares students for real-world healthcare environments.
• Comprehensive: Combines pre-designed scenarios, evaluation tools, and creative thinking tasks in one resource.

If you enjoyed this activity, explore the fun options below!

Healthcare Pain Management / Acute vs Chronic, Unmanaged Pain, and Pain Scales

Adding Clinical Experience to Resumes / Allied Health, CNA, PCT Career Prep

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Career Readiness Skills | Customer Service Writing and Discussion Questions

ABOUT THIS RESOURCE

★ Topic – Career Readiness | Customer Service

★ 99 pages

★ Print and Digital (PDF and Google Slides)

★ Features 64 Customer Service Writing/Discussion Questions

★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides

★ Suitable for Middle and High School Students

★ Google Slides Link

This resource includes:
★ 64 BLUE Question Task Cards (64 Questions)

★ 64 B&W Question Task Cards (64 Questions)

★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link

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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with all kinds of emotional, demanding, and difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This resource includes a total of 64 Writing/Discussion Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service. This resource can help students explore qualities required for exceptional customer service in any workplace, determine how to appropriately and professionally deal with difficult customers, and test their knowledge about how to handle everyday work challenges.

The questions can be used for the following:

⭐ to measure what students know and do not know about customer service.

⭐ to introduce students to the concept of customer service.

⭐ to determine what customer service concepts students need to learn or explore further.

⭐ to help students reflect about what they’ve learned about customers service.

⭐ to assess students’ comprehension.

✅ You can ask students to answer the questions in their class journal, in groups (or with their partners), or as part of a class discussion.

✅ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives.

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RESOURCE ITEMS:

▶️ QUESTION TASK CARDS (COLOR and B&W)

✅ This resource includes 64 Customer Service Writing/Discussion Question Task Cards  (both Colored and B&W). You can use the questions/prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about mindsets and thinking habits/patterns related to customer service.

✅ You can use the B&W Task Cards to print out on ANY color paper!

✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!

✅ These Task Cards contain the same questions in the Worksheets.

✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.

▶️ Writing/Discussion WORKSHEETS (Print and Digital)

✅ This resource also includes 64 Customer Service Writing/Discussion WORKSHEETS with lines and a question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!

✅ These worksheets contain the same questions in the Task Cards.

✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

▶️ List of Questions (Easy Access for Teachers – 3 pages)

Also included is a 3-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.

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❌ Lesson plans are not included. This resource can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.

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This resource is also included in the following discounted bundle:

• Customer Service/Career Readiness Mega Bundle
• SEL Mega Bundle

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Other CUSTOMER SERVICE resources you might be interested in:

• Customer Service/Career Readiness Mega Bundle
• Customer Service Lesson and PowerPoint Packet
• Customer Service Activity Worksheets and Answer Keys
• Customer Service Scenario Task Cards and Worksheets
• Customer Service / Job Interview Questions Task Cards and Worksheets

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Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

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Checkout my REAL-LIFE SCENARIOS LIBRARY!

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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

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This activity is designed to help students delve into the world of career exploration. By answering questions and researching their chosen career, students will gain valuable insights into job requirements, educational paths, and potential salary ranges. They will also have the opportunity to practice filling out a job application, a crucial skill for future employment.

Key Benefits for Students:

• Enhanced Career Awareness: Students will develop a deeper understanding of their chosen career, including its day-to-day tasks, required skills, and educational pathways.
• Improved Research Skills: The activity will hone students' ability to gather information from various sources, such as online databases, books, and interviews.
• Practical Job Application Experience: By completing a mock job application, students will become familiar with the application process and learn how to effectively present their qualifications.
• Increased Confidence: Gaining knowledge about a specific career and successfully completing a job application can boost students' confidence in their career aspirations.

Additional Tips:

• Encourage students to use a variety of resources, including online databases, career counseling centers, and industry professionals.
• Provide guidance on effective research techniques, such as keyword searches and evaluating sources.
• Offer feedback on students' completed job applications to help them identify areas for improvement.

By engaging in this activity, students will gain valuable knowledge and skills that will serve them well as they transition into the workforce.

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Connect fact based, real life writing to process/patterned writing by having students "Write an Award Winning Business Letter". The 16 slide presentation includes: Parts of a business letter: date, inside address, greeting/salutation, body, closing, signature line Examples of 6 parts Checklist Extra resources Easy to follow and can be used with individuals,small or whole groups. Easily guides students through the process of writing business letters. Be sure to send letters once they are finished!

Create a personalized "All About Me" display with these FFA emblem templates! This is a set of various sizes of emblems, allowing students to reflect on their identities and share their FFA experiences in a fun and engaging way.

Included in this download:

• Multiple sizes of FFA emblem templates
• Sections for name, grade level, favorite subject, and hobby
• Space to describe current FFA involvement and future goals
• Area for a fun fact and a photo

Perfect for FFA chapters, classrooms, and student presentations, this resource encourages self-expression and connection among peers.

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If you have any questions, please feel free to email me at dottysprintables@gmail.com

Introducing Our Versatile Cast List Template for Plays and Musicals!

Tap into the magic of theatre with our fully editable Google Doc Cast List Template, tailor-made for dynamic educators and creative theatre directors. Whether you're orchestrating the next big production or inspiring students to imagine their dream cast, this resource is your one-stop solution!

What’s Inside:

• Digital Cast List Template:

  • Perfect for directors and educators alike, this easy-to-use template makes announcing your final cast a breeze. Seamlessly integrate it with your production workflow or upload it to your learning management system. Watch your students’ creativity soar as they craft their own dream cast based on the shows they’ve watched or read.

• Editable Printable Worksheet:

  • Need a quick and engaging activity for substitute plans? Our printable worksheet version is here to save the day! Students can fill out their cast lists on paper, making it an ideal hands-on activity that blends fun with learning.

Why You’ll Love It:

• User-Friendly: Designed with educators in mind, our template is intuitive and easy to customize, ensuring you spend less time formatting and more time inspiring.
• Flexible & Fun: Adaptable for both digital and print use, catering to a range of classroom needs and theatre settings.
• Encourages Creativity: Empowers students to think critically about character roles and storytelling, fostering a deeper understanding of theatrical productions.

Perfect For:

• Theatre educators seeking a versatile tool for classroom engagement.
• Directors looking to streamline their casting announcements.
• Substitute teachers needing a ready-made, educational activity.
• Students eager to explore their creativity through theatre.

Ignite your students’ passion for theatre and streamline your production process with our dynamic Cast List Template. Get it now and let the curtain rise on a world of creative possibilities!

How to Access

This product is delivered via a file download. You will receive links to access the Google Doc template. If you have trouble with the file please email me at classroomtocurtain@gmail.com.

To utilize the Google Doc, a free Google account is required.

If don't have a Google account, you can create a free one here: https://accounts.google.com/signup/v2/webcreateaccount?flowName=GlifWebSignIn&flowEntry=SignUp

This product is for single classroom personal use only!

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If you need help with this product, please contact me!

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Digital Student Portfolio Project for Google Sites

This digital student portfolio project for Google Sites is the perfect way to help your students showcase their work in a professional, organized, and user-friendly way. With this product, you can quickly create portfolios that highlight student work, achievements, and more. Plus, the digital portfolio can be easily shared with parents and administrators for viewing.

This project can range anywhere from 6th grade to 12th grade. Depending on the age, it takes them about 2-3 days to a week from my personal experience with my students.

You will receive a PDF copy of the project directions.

This product provides a generic guide I came up with using AVID strategies as well as a reading my students did this year during their Science and Technology Unit. Using the AVID strategies to practice Close Reading in my AP Spanish Language and Culture course. I have provided this resource with a free example.

Use these marking the text Instructional Practice slides with instructions to help students understand why we mark our text and learn to remember how to correctly mark a text in order to gain a deeper understanding of it's main ideas and important evidence. These slides provides step-by-step instructions to guide students in the process of marking the text!

⭐Save 30% with the year-long MEGA Games and Activities Bundle!⭐

⭐Save 30% with the year-long Team Building Bundle!⭐

Directions:

• Use the 7 teach slides to explain the what and why behind marking the text.'
• Use the 9 marking the text steps to have students practice the skill through reading an article, prepping for a Socratic seminar, marking focused notes etc.

Uses:

• reading and analyzing articles
• prepping for a socratic seminar
• using the slides for practicing focused note-taking
• marking notes from any subject
• marking articles for discussion
• informational/nonfiction texts
• literature
• any subject area
• AVID
• small group help

Click HERE to see our other AVID resources. We also have several great AVID bundle options available down below!

AVID Mega Growing Bundle

AVID Teambuilding Bundle

AVID Writing Bundle

A mega bundle of resources. 56 items for a special price!! For a LIMITED time! There are so many great resources for Phlebotomy, Patient care tech, and CCMA!

This product is made for physical education, health, career and technical education program instructors, and related fields.

This product includes the following fitness testing forms:

• Exercise Examples of Muscle Groups

• 100 Cardio Circuit

• Body Fat Assessment with Chart

• Body Mass Index with Chart

• YMCA Step Test

• Fitness Test Evaluation Form

• HIIT Sheet

• Sit-Up Test

• Push-Up Test

• Shark Skill Test

• Sample Health History Form

• Target Heart Rate Training Zones Form

• Workout Sheet

You may like these products for elementary and middle school students as well:

Health Parent/Guardian Letter

https://www.TeachShare.com/Product/NYs-Health-Curriculum-ParentGuardian-Letter-8223615

3rd Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-3rd-Grade-Health-Curriculum-Map-8225515

3rd Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-3rd-Grade-Health-Adapted-Curriculum-Monthly-Plans-8223964

4th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-4th-Grade-Health-Curriculum-Map-8225530

4th Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-4th-Grade-Health-Adapted-Curriculum-Monthly-Plans-8223979

5th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-5th-Grade-Health-Curriculum-Map-8225545

5th Grade Monthly Plans

https://www.TeachShare.com/Product/NYS-5th-Grade-Adapted-Health-Curriculum-Monthly-Plans-8223990

6th Grade Health Curriculum Map

https://www.TeachShare.com/Product/NYS-6th-Grade-Health-Curriculum-Map-8225561

If you like this product, please leave a positive review. :)

Unravel the Criminal Mind: A Dive into Forensic Psychology

Engage your students in a captivating exploration of forensic psychology!

This comprehensive reading comprehension worksheet delves into the fascinating world of forensic psychologists:

• Unmasking the Criminal Mind: Discover how these experts assess criminal behavior, analyze mental states, and create psychological profiles to aid investigations and legal proceedings.
• Real-World Case Studies: Explore the infamous BTK Killer case and see how psychological profiling played a crucial role in apprehending the suspect.
• Ethical Dilemmas: Examine the ethical considerations surrounding the use of forensic psychology and the potential for bias in profiling.
• Sharpen Critical Thinking: Apply newfound knowledge through engaging activities, including multiple choice, true/false, fill-in-the-blank, short answer questions, and a captivating case study analysis with answer keys.

Why choose this resource?

• Unique and captivating topic: Spark student interest with the thrilling world of forensic psychology.
• In-depth exploration: Provides a comprehensive understanding of the field's application, limitations, and ethical considerations.
• Critical thinking prompts: Encourages students to analyze the complexities and real-world impact of this fascinating field.
• Assessment tools: Reinforces learning with diverse assessment activities aligned with Common Core Standards.

Learning Objectives:

• Students will define forensic psychology and explain its role in criminal investigations and the legal system.
• Students will identify the different tasks performed by forensic psychologists, including creating psychological profiles and providing expert testimony.
• Students will analyze the process of creating psychological profiles and understand the potential limitations and biases involved.
• Students will evaluate the ethical considerations surrounding the use of forensic psychology and its impact on the legal system.

Recommended Common Core Standards:

• RI.5.1: Quote accurately from a text when explaining what the text says or does.
• RI.5.2: Determine the central ideas or author's purpose in a text.
• RI.5.3: Explain the relationship between a series of historical events described in a text.
• RI.5.7: Draw on information from multiple texts to support a claim or make an inference.
• WHST.5.2: Write informative/explanatory texts to examine a topic and convey ideas clearly.
• WHST.5.4: Produce clear and focused writing on a topic or issue.
• WHST.5.8: Recall relevant information from experiences or texts to explain or support a point.

Ready to unlock your students' critical thinking potential? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for every classroom!

Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!

Related Products

Forensic Mysteries

• Unleash the CSI in your students! Explore 10 real-life forensic mysteries with this captivating reading comprehension bundle!

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• Unravel the chilling narratives of history's most infamous serial killers with this in-depth reading comprehension bundle!

AVID College Debate Activity - Speed Philosophical Chairs for Team Building: Use this college-themed AVID speed philosophical chairs icebreaker activity to promote debate through dialogue and public speaking in your classroom as well as get students in the college spirit! Students will not only learn what speed philosophical chairs is but they will enjoy some exciting dialogue through 20 fun debate topics.

For example, students will choose to agree or disagree with the statement, "College should be free."

⭐AVID BUNDLE⭐

⭐Public Speaking Bundle⭐

⭐Speed Philosophical Chairs Bundle⭐

⭐College & Career Bundle⭐

Directions:

1. A central statement will be announced to the class and you will define the two sides of the debate (Agree/Disagree).
2. Students move to the side of the room that they intend to defend.
3. An embedded timer will be set for 5 minutes, and the debate will start between the two groups.
4. Students attempt to keep contributions to less than 30 seconds each.
5. A new prompt is displayed and we start another round of quick debates.

What's Included:

• A teaching slide for "the why" of speed philosophical chairs
• A slide that includes the rules of engagement for students
• A slide for the steps of this speed philosophical chairs activity
• 20-speed philosophical chairs college-themed debate statements
• A 5-minute silent timer embedded in each slide

*These resources are available for Outschool teachers to purchase without the need for extra licenses.

Check out other AVID resources HERE!

Check out more Speed Philosophical Chairs resources HERE!

Check out more Public Speaking resources HERE!

Check out more Collaboration resources HERE!

Dive into practical career and financial literacy with "The Career Life 'GAME'," an engaging no-prep printable resource for Australian middle school and high school students. This comprehensive package is designed to simulate real-life budgeting and financial planning scenarios, helping students navigate through various career pathways and financial decisions they'll encounter in the adult world.

The Career Life 'GAME' is an essential tool for students grappling with the complexities of modern economics and personal finance. Through this interactive and immersive activity, students will gain hands-on experience with income calculation, expense tracking, and the financial impact of life's unpredictable events with the included "wildcard" scenarios.

Empower your students to become financially savvy individuals as they step into the shoes of working adults. They'll learn to manage a budget, understand the significance of savings, and the repercussions of financial missteps, all within a safe classroom environment.

The resource features:

• Career pathway research
• over 30 pre-made career cards to explore or decide on your own.
• Detailed lesson plans building from career selection to understanding taxes, housing, and more.
• Embedded weblinks to Australia career and related websites.
• Budget tracker templates for real-time financial planning.
• A set of 20 "wildcard" scenarios that mimic real-life financial curveballs.
• Reflective review questions to consolidate learning and encourage critical thinking.

Each activity aligns with key curriculum standards, equipping students with the skills to analyze and synthesize information, preparing them for the complexities of adult financial responsibilities.

Australian Curriculum Links:

- Practical demonstration and application of financial literacy as part of the civics and citizenship curriculum.

- Engagement with economic and social issues, aiding in the development of personal and societal financial responsibility (ACHASSK119, ACHASSK135).

Visit my blog for a detailed explanation of the impact this resource has had on my students and how it can transform your history program into a dynamic learning experience that goes beyond the traditional curriculum.

Enjoy this resource! Don't forget to follow my store for more awesome products and rate this product for your TeachShare credits :)

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✅ ➡ American Revolution

✅ ➡ ⚔ US Civil War

✅ ➡ Medieval History

✅ ➡ World War One

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and

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Have you tried to teach your students about business introductions? In this lesson, you'll find some easy to follow directions that will allow your students to introduce themselves like business professionals.

Have you tried to talk with students about what a personal brand looks like? Why would they want a brand? What would their brand look like? Here are a few questions that will lead students in to creating a brand that is unique to them.

This is a great sheet for fashion students to use when they are beginning to start constructing their garment.

• It has places for students to draw a rough sketch of their design.
• Take their body measurements
• List the pattern size they will need
• List pattern choices they would like to use to create their design
• Area for fabric swatches and other details to the design

Welcome to a world where medicine meets laughter! Introducing "Prescription for Laughter: Medical Mad Lib Mayhem!" This engaging and interactive resource is perfect for sparking creativity and a sense of humor in your classroom!

What’s Inside?
A collection of wacky medical scenarios that invite students to fill in the blanks with their own imaginative words. From silly surgeries to laugh-out-loud patient assessments, this activity encourages collaboration, creativity, and a whole lot of giggles!

Why You’ll Love It:

• Engaging Learning: Students will practice their parts of speech while crafting hilarious medical stories.
• Teamwork & Fun: Perfect for small groups or classroom discussions, watch as laughter fills the room!
• Creative Expression: This activity allows students to unleash their creativity and storytelling skills in a fun way.

Get ready for a medical adventure that’s all about fun and creativity! Perfect for Health Science or just a lighthearted break in the day.

Don’t miss out on the chance to bring laughter into your classroom with this unique activity! Download now and let the hilarity begin!

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Career Readiness | Customer Service Skills Activities

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CLICK ON PREVIEW BUTTON FOR A CLOSER LOOK!!

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ABOUT THIS BUNDLE

★ Topic - Career Readiness / Customer Service Skills

★ Includes 5 Products

★ 651 pages

★ Suitable for Middle and High School Students

★ Career Readiness / Life Skills

★ Print and Digital (PDF and Google Slides)

★ Includes a Total of 12 Google Slide Links

★ Files are completely organized!

★ Answer Keys included for Lesson and Activity Worksheets!

This BUNDLE includes the following 5 products:

▶️ Customer Service Lesson and PowerPoint Packet

▶️ Customer Service Activity Worksheets and Answer Keys

▶️ Customer Service Scenario Task Cards and Worksheets

▶️ Customer Service Writing/Discussion Questions

▶️ Job Interview Questions Task Cards and Worksheets

As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. Their patience and professionalism will be put to the test. When interacting with customers, it is essential to have excellent customer service skills. The more skills students master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.

This Customer Service Mega BUNDLE provides a wide range of opportunities for students to:

► examine and understand what customer service is, why it is important, and how it impacts consumers.
► learn essential customer service skills and practices that will help equip them to address customer needs and foster positive customer experiences.
► explore behaviors and attitudes that illustrate poor customer service and great customer service.
► learn and develop workplace readiness skills and understand key principles for engaging customers who are challenging while working in the workplace.
► role-play scenarios to practice and highlight effective customer service skills. They will practice techniques to handle irate, difficult, and demanding customers and offer solutions to customer problems.
► prepare students for job interviews.

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These customer service activities provide students the opportunity to practice:

✨ Dealing with difficult,problematic, dissatisfied, or angry customers.
✨ Identifying various perspectives involved when dealing with unhappy customers.
✨ Resolving customer conflict / Conflict Resolution Skills
✨ Maintaining professionalism and decorum in difficult or tense situations.
✨ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer.
✨ Effective communication
✨ Emotion control

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This resource correlates to other workplace readiness skills including:

⭐ Demonstrating positive work ethic

⭐ Demonstrating conflict resolution capabilities

⭐ Demonstrating effective speaking and listening skills

⭐ Coping/Managing difficult situations

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Items included:

✠ Lesson and PowerPoint Packet

✠ Activity Worksheets

✠ Scenarios

✠ Writing/Discussion Questions

✠ Job Interview Questions

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ITEMS INCLUDED IN EACH PRODUCT

▶️ Resource #1: Customer Service Lesson and PowerPoint Packet

▶ Folder #1: Customer Service Lesson Plan and PowerPoint Packet

★ Lesson Plan (PDF/Uneditable) (8 pages)

★ EDITABLE Hard Copy Lesson Plan (8 pages)

★ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)

★ Lesson POWERPOINT (76 Slides!! / Uneditable)

★ Detailed Answer Keys / Suggested Responses

★ 2 Google Slide Links (Lesson Worksheets and PowerPoints)

★ Lesson Worksheets on Google Slides

★ Lesson PowerPoint on Google Slides

▶ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)

SCENARIO TASK CARDS

★ 12 COLORED Scenario Task Cards (12 Scenarios)
→ 12 COLORED Scenario Task Cards with Questions
→ 12 COLORED Scenario Task Cards without Questions

★ 12 B&W Scenario Task Cards (12 Scenarios)
→ 12 B&W Scenario Task Cards with Questions
→ 12 B&W Scenario Task Cards without Questions

SCENARIO WORKSHEETS

★ 12 Scenario Worksheets with Questions
★ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (1 page / Easy access for teachers)

SCENARIO POWERPOINTS

★ Scenario POWERPOINT (Scenarios ONLY)

★ Scenario POWERPOINT (Scenarios WITH Questions)

★ Scenario POWERPOWEROINT (Scenarios WITHOUT Questions – You generate your OWN Questions)

★ 2 Blank Scenario Slides (for you to generate your OWN scenarios and questions)

Google Slide Links
★ 5 Google Slide Links (Scenario PowerPoints)
→ Scenario Worksheets (with Questions)
→ Scenario Worksheets (without Questions - You generate your OWN Questions)
→ Scenario POWERPOINT (Scenarios ONLY)
→ Scenario POWERPOINT (Scenarios with Questions)
→ Scenario POWERPOWEROINT (Scenarios without Questions – You generate your OWN Questions)

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▶️ Resource #2: Customer Service Activity Worksheets and Answer Keys

★ 33 Customer Service Activity Worksheets

★ Detailed Answer Keys

★ Google Slides link

*******************************

▶️ Resource #3: Customer Service SCENARIO Task Cards and Worksheets

★ 48 BROWN/COLORED Task Cards (48 Scenarios)

→ 48 BROWN Task Cards with Questions

→ 48 BROWN Task Cards without Questions

★ 48 B&W Task Cards (48 Scenarios)

→ 48 B&W Task Cards WITH Questions

→ 48 B&W Task Cards WITHOUT Questions

★ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)

★ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)

★ List of Scenarios (5 pages / Easy access for teachers)

★ 2 Google Slide Links

*******************************

▶️ Resource #4: Customer Service Writing/Discussion Questions

★ 64 BLUE Question Task Cards (64 Questions)

★ 64 B&W Question Task Cards (64 Questions)

★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link

*******************************

▶️ Resource #5: Job Interview Questions Task Cards and Worksheets

★ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
→ Blue
→ Dark Blue
→ Red
→ Purple
→ Teal
→ Brown
→ B&W

★ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
★ List of Questions (2.5 pages / Easy access for teachers)
★ Google Slides Link

*******************************

This ENTIRE BUNDLE is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

*******************************

You might be interested in other Social Emotional Learning Worksheets and Answer Key PACKETS just like this:

• SEL Activity Worksheets Mega Bundle
• Anger Management
• Anxiety
• Conflict Resolution
• Customer Service
• Disagreements, Negotiation, Compromise
• Effective Communication
• Empathy
• Growth Mindset
• Leadership
• Moral and Ethical Dilemmas
• Peer Pressure
• Procrastination
• Reframing Negative Thoughts
• Relationships
• Risky Behaviors
• Self-Awareness
• Self-Control
• Social Awareness
• Social Boundaries and Personal Space
• Stress Management
• Time Management
• Toxic Behaviors

*******************************

Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

*******************************

ITEMS INCLUDED IN EACH PRODUCT

▶️ Resource #1: Customer Service Lesson and PowerPoint Packet

✅ Folder #1: Customer Service Lesson Plan and PowerPoint Packet

------ Lesson Plan (PDF/Uneditable) (8 pages)

------ EDITABLE Hard Copy Lesson Plan (8 pages)

------ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)

------ Lesson POWERPOINT (76 Slides!! / Uneditable)

------ ANSWER KEYS / Suggested Responses

------ 2 Google Slide Links (Lesson Worksheets and PowerPoints)

Lesson Worksheets on Google Slides

Lesson PowerPoint on Google Slides

✅ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)

SCENARIO TASK CARDS

------ 12 COLORED Scenario Task Cards (12 Scenarios)

• 12 COLORED Scenario Task Cards with Questions
• 12 COLORED Scenario Task Cards without Questions

------ 12 B&W Scenario Task Cards (12 Scenarios)

• 12 B&W Scenario Task Cards with Questions
• 12 B&W Scenario Task Cards without Questions

SCENARIO WORKSHEETS

------ 12 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
------ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
------ List of Scenarios (1 page / Easy access for teachers)

*******************************

▶️ Resource #2: Customer Service Activity Worksheets and Answer Keys

------ 33 Customer Service Activity Worksheets

------ ANSWER KEYS

------ Google Slides link

*******************************

▶️ Resource #3: Customer Service Scenario Task Cards and Worksheets

------ 48 BROWN/COLORED Scenario Task Cards (48 Scenarios)

• 48 BROWN Task Cards WITH Questions
• 48 BROWN Task Cards WITHOUT Questions

------ 48 B&W Scenario Task Cards (48 Scenarios)

• 48 B&W Task Cards WITH Questions
• 48 B&W Task Cards WITHOUT Questions

------ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
------ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
------ List of Scenarios (5 pages / Easy access for teachers)
------ 2 Google Slide Links

*******************************

▶️ Resource #4: Customer Service Writing/Discussion Questions

------ 64 BLUE Question Task Cards (64 Questions)

------ 64 B&W Question Task Cards (64 Questions)

------ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
------ List of Questions (3 full pages / Easy Access for Teachers)
------ Google Slide Link

*******************************

▶️ Resource #5: Job Interview Questions Task Cards and Worksheets

------ 48 Job Interview Question Task Cards (7 different colors / 48 questions)

• Blue
• Dark Blue
• Red
• Purple
• Teal
• Brown
• B&W

------ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
------ List of Questions (2.5 pages / Easy access for teachers)
------ Google Slides Link

*******************************

This ENTIRE BUNDLE is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.

*******************************

You might be interested in other Social Emotional Learning Worksheets and Answer Key PACKETS just like this:

• SEL Activity Worksheets Mega Bundle
• Anger Management
• Anxiety
• Conflict Resolution
• Customer Service
• Disagreements, Negotiation, Compromise
• Effective Communication
• Empathy
• Growth Mindset
• Leadership
• Moral and Ethical Dilemmas
• Peer Pressure
• Procrastination
• Reframing Negative Thoughts
• Relationships
• Risky Behaviors
• Self-Awareness
• Self-Control
• Social Awareness
• Social Boundaries and Personal Space
• Stress Management
• Time Management
• Toxic Behaviors
• PRINT and DIGITAL (PDF and GOOGLE SLIDES)

*******************************

Created by © Queen's Educational Resources / All Rights Reserved

Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.

*******************************

Click here to FOLLOW ME!

Please feel free to email me if you have any questions!

queenseducationalresources@gmail.com

*******************************

Interested in REAL-LIFE SCENARIOS?

Checkout my REAL-LIFE SCENARIOS LIBRARY!

*******************************

Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!

*******************************

DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!

❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)

*******************************

LET'S CONNECT:

• CLICK HERE to SUBSCRIBE to My Email List!
• My Website
• Queen's Clipart Gallery
• Facebook
• Pinterest
• Instagram

A seven-slide, interactive PowerPoint to assist students through the process of choosing college majors. Includes individual/small/whole group critical thinking skills activities: Definitions of Bachelor of Arts/Science Differences between Bachelor of Arts/Sciences Left Brain/Right Brain examples/quizzes Career Assessment Quiz links Activities for assessing left/right brain How to choose skill-based majors Optional research activities Can be used for fact based research writing, college prep courses, and college career days. Use with "Finding the Perfect College" at https://www.TeachShare.com/Product/Finding-the-Perfect-College-CCSS-College-ReadinessELA-Activities-128486