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Social Emotional Learning Activity Worksheets BUNDLE | Life Skills
By Queen's Educational Resources
Social Emotional Learning Activity Worksheets
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This bundle is also included in the following discounted SEL MEGA BUNDLE!
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About This SEL Activity Worksheets Mega Bundle
------ Social Emotional Learning
------ 28 SEL Activity Packets
------ Total of 758+ Activity Worksheets
------ Print and Digital
------ Suitable for Middle and High School Students
------ Detailed Answer Keys | Sample Responses included!
CLICK ON INDIVIDUAL RESOURCES FOR FULL PRODUCT DESCRIPTIONS.
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PLEASE NOTE: THIS IS A GROWING BUNDLE! Purchasing at the current list price provides access to ALL future resources at no additional charge. List price will continue to change as new resources are added to this bundle, but it will not affect your original purchase price!!! New resources will constantly be added to this growing bundle! Please make sure you are following me, so you are notified when new resources are added! YAY!
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This Social Emotional Learning BUNDLE includes 28 SEL Activity Packets:
❤️ Anger Management
❤️ Anxiety
❤️ Bullying
❤️ Conflict Resolution
❤️ Customer Service
❤️ Disagreements, Negotiation, Compromise
❤️ Effective Communication
❤️ Empathy
❤️ Financial Literacy | Responsibility
❤️ Growth Mindset
❤️ Leadership
❤️ Moral and Ethical Dilemmas
❤️ Organizational Skills
❤️ Peer Pressure
❤️ Procrastination
❤️ Reframing Negative Thoughts
❤️ Relationships
❤️ Resilience
❤️ Risky Behaviors
❤️ Self-Advocacy
❤️ Self-Awareness
❤️ Self-Care
❤️ Self-Control
❤️ Social Awareness
❤️ Social Boundaries and Personal Space
❤️ Stress Management
❤️ Time Management
❤️ Toxic Behaviors
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This ENTIRE BUNDLE is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to support students who accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
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ABOUT THIS SEL ACTIVITY WORKSHEETS BUNDLE
These SEL Activity Worksheets highlight real-life situations and scenarios to help students of all levels and abilities practice and build not only LIFE SKILLS, but the confidence and wisdom they need to interact with others effectively, forge positive relationships, negotiate conflicts, brainstorm coping skills, evaluate best solutions, communicate effectively, improve social skills and behavior, and most importantly, manage their emotions in difficult situations.
This entire bundle includes PRINT and DIGITAL versions. Text boxes have already been added to make it easier for you and your students!
The SEL Activity Worksheets can be used independently, in guided small groups, whole-class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!
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Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
Career Readiness Skills | Customer Service Skills and Activities BUNDLE
By Queen's Educational Resources
Career Readiness | Customer Service Skills Activities
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CLICK ON PREVIEW BUTTON FOR A CLOSER LOOK!!
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ABOUT THIS BUNDLE
★ Topic - Career Readiness / Customer Service Skills
★ Includes 5 Products
★ 651 pages
★ Suitable for Middle and High School Students
★ Career Readiness / Life Skills
★ Print and Digital (PDF and Google Slides)
★ Includes a Total of 12 Google Slide Links
★ Files are completely organized!
★ Answer Keys included for Lesson and Activity Worksheets!
This BUNDLE includes the following 5 products:
▶️ Customer Service Lesson and PowerPoint Packet
▶️ Customer Service Activity Worksheets and Answer Keys
▶️ Customer Service Scenario Task Cards and Worksheets
▶️ Customer Service Writing/Discussion Questions
▶️ Job Interview Questions Task Cards and Worksheets
As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. Their patience and professionalism will be put to the test. When interacting with customers, it is essential to have excellent customer service skills. The more skills students master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.
This Customer Service Mega BUNDLE provides a wide range of opportunities for students to:
► examine and understand what customer service is, why it is important, and how it impacts consumers.
► learn essential customer service skills and practices that will help equip them to address customer needs and foster positive customer experiences.
► explore behaviors and attitudes that illustrate poor customer service and great customer service.
► learn and develop workplace readiness skills and understand key principles for engaging customers who are challenging while working in the workplace.
► role-play scenarios to practice and highlight effective customer service skills. They will practice techniques to handle irate, difficult, and demanding customers and offer solutions to customer problems.
► prepare students for job interviews.
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These customer service activities provide students the opportunity to practice:
✨ Dealing with difficult,problematic, dissatisfied, or angry customers.
✨ Identifying various perspectives involved when dealing with unhappy customers.
✨ Resolving customer conflict / Conflict Resolution Skills
✨ Maintaining professionalism and decorum in difficult or tense situations.
✨ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer.
✨ Effective communication
✨ Emotion control
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This resource correlates to other workplace readiness skills including:
⭐ Demonstrating positive work ethic
⭐ Demonstrating conflict resolution capabilities
⭐ Demonstrating effective speaking and listening skills
⭐ Coping/Managing difficult situations
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Items included:
✠ Lesson and PowerPoint Packet
✠ Activity Worksheets
✠ Scenarios
✠ Writing/Discussion Questions
✠ Job Interview Questions
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ITEMS INCLUDED IN EACH PRODUCT
▶️ Resource #1: Customer Service Lesson and PowerPoint Packet
▶ Folder #1: Customer Service Lesson Plan and PowerPoint Packet
★ Lesson Plan (PDF/Uneditable) (8 pages)
★ EDITABLE Hard Copy Lesson Plan (8 pages)
★ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)
★ Lesson POWERPOINT (76 Slides!! / Uneditable)
★ Detailed Answer Keys / Suggested Responses
★ 2 Google Slide Links (Lesson Worksheets and PowerPoints)
★ Lesson Worksheets on Google Slides
★ Lesson PowerPoint on Google Slides
▶ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)
SCENARIO TASK CARDS
★ 12 COLORED Scenario Task Cards (12 Scenarios)
→ 12 COLORED Scenario Task Cards with Questions
→ 12 COLORED Scenario Task Cards without Questions
★ 12 B&W Scenario Task Cards (12 Scenarios)
→ 12 B&W Scenario Task Cards with Questions
→ 12 B&W Scenario Task Cards without Questions
SCENARIO WORKSHEETS
★ 12 Scenario Worksheets with Questions
★ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (1 page / Easy access for teachers)
SCENARIO POWERPOINTS
★ Scenario POWERPOINT (Scenarios ONLY)
★ Scenario POWERPOINT (Scenarios WITH Questions)
★ Scenario POWERPOWEROINT (Scenarios WITHOUT Questions – You generate your OWN Questions)
★ 2 Blank Scenario Slides (for you to generate your OWN scenarios and questions)
Google Slide Links
★ 5 Google Slide Links (Scenario PowerPoints)
→ Scenario Worksheets (with Questions)
→ Scenario Worksheets (without Questions - You generate your OWN Questions)
→ Scenario POWERPOINT (Scenarios ONLY)
→ Scenario POWERPOINT (Scenarios with Questions)
→ Scenario POWERPOWEROINT (Scenarios without Questions – You generate your OWN Questions)
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▶️ Resource #2: Customer Service Activity Worksheets and Answer Keys
★ 33 Customer Service Activity Worksheets
★ Detailed Answer Keys
★ Google Slides link
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▶️ Resource #3: Customer Service SCENARIO Task Cards and Worksheets
★ 48 BROWN/COLORED Task Cards (48 Scenarios)
→ 48 BROWN Task Cards with Questions
→ 48 BROWN Task Cards without Questions
★ 48 B&W Task Cards (48 Scenarios)
→ 48 B&W Task Cards WITH Questions
→ 48 B&W Task Cards WITHOUT Questions
★ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
★ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (5 pages / Easy access for teachers)
★ 2 Google Slide Links
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▶️ Resource #4: Customer Service Writing/Discussion Questions
★ 64 BLUE Question Task Cards (64 Questions)
★ 64 B&W Question Task Cards (64 Questions)
★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link
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▶️ Resource #5: Job Interview Questions Task Cards and Worksheets
★ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
→ Blue
→ Dark Blue
→ Red
→ Purple
→ Teal
→ Brown
→ B&W
★ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
★ List of Questions (2.5 pages / Easy access for teachers)
★ Google Slides Link
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This ENTIRE BUNDLE is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
*******************************
You might be interested in other Social Emotional Learning Worksheets and Answer Key PACKETS just like this:
*******************************
Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
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ITEMS INCLUDED IN EACH PRODUCT
▶️ Resource #1: Customer Service Lesson and PowerPoint Packet
✅ Folder #1: Customer Service Lesson Plan and PowerPoint Packet
------ Lesson Plan (PDF/Uneditable) (8 pages)
------ EDITABLE Hard Copy Lesson Plan (8 pages)
------ 24 Lesson Activity/Practice Worksheets (Absolutely NO PREP)
------ Lesson POWERPOINT (76 Slides!! / Uneditable)
------ ANSWER KEYS / Suggested Responses
------ 2 Google Slide Links (Lesson Worksheets and PowerPoints)
Lesson Worksheets on Google Slides
Lesson PowerPoint on Google Slides
✅ Folder #2: Customer Service Scenario Packet (Task Cards, Worksheets, PowerPoints, Google Slides)
SCENARIO TASK CARDS
------ 12 COLORED Scenario Task Cards (12 Scenarios)
------ 12 B&W Scenario Task Cards (12 Scenarios)
SCENARIO WORKSHEETS
------ 12 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
------ 12 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
------ List of Scenarios (1 page / Easy access for teachers)
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▶️ Resource #2: Customer Service Activity Worksheets and Answer Keys
------ 33 Customer Service Activity Worksheets
------ ANSWER KEYS
------ Google Slides link
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▶️ Resource #3: Customer Service Scenario Task Cards and Worksheets
------ 48 BROWN/COLORED Scenario Task Cards (48 Scenarios)
------ 48 B&W Scenario Task Cards (48 Scenarios)
------ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
------ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
------ List of Scenarios (5 pages / Easy access for teachers)
------ 2 Google Slide Links
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▶️ Resource #4: Customer Service Writing/Discussion Questions
------ 64 BLUE Question Task Cards (64 Questions)
------ 64 B&W Question Task Cards (64 Questions)
------ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
------ List of Questions (3 full pages / Easy Access for Teachers)
------ Google Slide Link
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▶️ Resource #5: Job Interview Questions Task Cards and Worksheets
------ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
------ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
------ List of Questions (2.5 pages / Easy access for teachers)
------ Google Slides Link
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This ENTIRE BUNDLE is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
*******************************
You might be interested in other Social Emotional Learning Worksheets and Answer Key PACKETS just like this:
*******************************
Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
Customer Service Activity Worksheets | Career Readiness Activities | Life Skills
By Queen's Educational Resources
Customer Service Activity Worksheets | Career Readiness Activities | Life Skills
ABOUT THIS RESOURCE
★ Topic - Customer Service Skills / Career Readiness
★ Activity Worksheets
★ 61 pages
★ Print and Digital (Text boxes already created!)
★ Excellent for Middle and High School
★ Detailed Answer Keys included
This resource includes:
★ 33 Customer Service Activity Worksheets
★ Detailed Answer Keys
★ Google Slides link
*******************************
This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
*******************************
As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.
This packet offers many opportunities for teachers to help their students learn a variety of critical concepts and skills related to customer service as they prepare for employment. Students will be able to practice how to effectively resolve conflicts and diffuse difficult customer situations. It also offers a variety of activities that will help students explore qualities required for exceptional customer service in any workplace. Detailed ANSWER KEYS are included to help you facilitate learning and discussions!
This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives, particularly in their workplace. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!
*******************************
This resource correlates to other workplace readiness skills including:
⭐ Demonstrating positive work ethic
⭐ Demonstrating conflict resolution capabilities
⭐ Demonstrating effective speaking and listening skills
⭐ Managing difficult situations
*******************************
These customer service activities provide students the opportunity to practice:
▶ Dealing with difficult, dissatisfied, or angry customers
▶ Identifying various perspectives involved when dealing with unhappy customers
▶ Resolving customer conflict / Conflict resolution
▶ Maintaining professionalism and decorum in difficult or tense situations
▶ Perspective-taking - View issues from a customer’s viewpoint to help them empathize with an unhappy customer
▶ Being receptive to and responding to feedback
▶ Effective communication
▶ Emotion control
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This resource covers the following topics related to Customer Service:
★ Anticipation Guide
★ Good vs. Poor Customer Service
★ KWL
★ Return and Refund Scenario
★ Satisfying/Appropriate Customer Service Responses
★ Handling Difficult Customers Scenarios
★ Customer Service Reflection
★ Responding to Difficult Customers
★ Effective Communication
★ Positive Communication (Using Positive Words)
★ True or False Customer Service Concepts
★ Pro vs. Poor Customer Service
★ How Would You Respond to Angry Customers?
★ Active Listening
★ Text Messaging Conversation (Extra "blank" worksheets included for you to generate your own questions)
★ Responding to Customers' Social Cues and Body Language
★ Handling/Addressing Disruptive Customers
★ "Live Chat" Agent - How Would You Respond
★ Responding to Negative Reviews
★ Do's and Don'ts in Customer Service
★ Difficult Customer Service Concept Web
★ Qualities of Excellent Customer Service Web
★ Filter Your Mouth - Words Matter!
★ Handling "Unexpected" Conflicts
★ Delivering Great Customer Service Scenario
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❌ Lesson plans are not included. This product can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.
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This resource is also included in the following discounted Bundles:
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Other CUSTOMER SERVICE resources you might be interested in:
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Explore similar Social-Emotional Learning Worksheets and Key Packets:
❤️ SEL Activity Worksheets Mega Bundle
❤️ Anger Management
❤️ Anxiety
❤️ Bullying
❤️ Conflict Resolution
❤️ Customer Service
❤️ Disagreements, Negotiation, Compromise
❤️ Effective Communication
❤️ Empathy
❤️ Financial Literacy | Responsibility
❤️ Growth Mindset
❤️ Leadership
❤️ Moral and Ethical Dilemmas
❤️ Organizational Skills
❤️ Peer Pressure
❤️ Procrastination
❤️ Reframing Negative Thoughts
❤️ Relationships
❤️ Resilience
❤️ Risky Behaviors
❤️ Self-Advocacy
❤️ Self-Awareness
❤️ Self-Care
❤️ Self-Control
❤️ Social Awareness
❤️ Social Boundaries and Personal Space
❤️ Stress Management
❤️ Time Management
❤️ Toxic Behaviors
*******************************
Created by © Queen's Educational Resources | All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?! All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
Customer Service Scenarios | Career Readiness Scenarios | Situation Cards
By Queen's Educational Resources
Customer Service Scenarios | Career Readiness Scenarios | Customer Scenarios
ABOUT THIS RESOURCE
★ Topic - Career Readiness / Customer Service
★ 149 pages
★ Print and Digital (PDF and Google Slides)
★ Features 48 Customer Service SCENARIOS
★ Scenarios come in three variations: Task Cards, Worksheets, and Digital/Google Slides
★ Suitable for Middle and High School Students
★ Real-Life Scenarios!
★ Includes 2 Google Slide Links
This resource includes:
★ 48 BROWN/COLORED Task Cards (48 Scenarios)
→ 48 BROWN Task Cards with Questions
→ 48 BROWN Task Cards without Questions
★ 48 B&W Task Cards (48 Scenarios)
→ 48 B&W Task Cards WITH Questions
→ 48 B&W Task Cards WITHOUT Questions
★ 48 Scenario Worksheets with Questions (Same scenarios in the Task Cards)
★ 48 Scenario Worksheets without Questions (Space has been created for you to generate your OWN questions)
★ List of Scenarios (5 pages / Easy access for teachers)
★ 2 Google Slide Links
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This resource is also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs to assist students who accidentally delete text boxes and/or when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
*********************************
As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with angry or difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.
Customer service scenarios are difficult situations that could include upset, angry, and disappointed customers that students are likely to encounter in the workplace. Students may encounter these typical situations while working, or even be quizzed on how they would handle them while interviewing for a job! Learning about possible customer service scenarios is a great way to prepare students for any future customer issues. These customer service scenarios give students a hands-on approach to experiencing and practicing “real-life” examples of good and poor customer service while honing their customer service and conflict management skills. It is important to prepare your students (or any “employee-to-be”) for as many different situations as possible.
These scenarios offers opportunities for you to:
► bridge knowledge gaps and/or point students in the right direction based on their responses to the scenarios.
► test your students’ knowledge about the qualities required for exceptional customer service in any workplace.
► have students practice how to effectively resolve conflicts and diffuse difficult customer situations.
► determine how students would approach typical situations in the workplace.
► train your students how to handle potential situations, provide great customer service, de- escalate conflicts, and practice effective communication.
❤️ Role-Playing ❤️
Students can discuss or role-play common customer service scenarios and present worst/best case scenarios to the class. One student can act as the customer and the other can act as the employee handling the situation. Teacher and student observers can provide feedback and other possible scenario solutions. These highly relatable scenarios provide opportunities for students to demonstrate customer-service skills.
❤️ Customer Service Scenario IDEAS ❤️
✸ After reading scenarios, you can hold a class discussion about the variety of strategies students can use to deal with difficult customers and deliver great customer service. Additionally, the scenarios can be used to discuss appropriate vs. inappropriate responses, actions, behaviors, and attitudes when handling customers in these situations.
✸ Student observers can identify effective customer service strategies being used in the role plays as well as offer constructive criticism about how students performed in their roles as customer service agents. They can offer other possible scenario solutions.
✸ One student role-plays as a customer and the other as a service representative. They can act out how each side might handle the given scenario, and once the issue is resolved, they switch roles. This will help them understand each side of the situation.
✨ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives. We can all agree that honing customer service skills and conflict management skills takes time and practice, practice, practice! These fun real-life exercises can help sharpen your students’ customer service skills and ultimately make them more confident in the workplace!
*********************************
RESOURCE ITEMS:
▶️ SCENARIO TASK CARDS (BROWN and B&W)
This resource includes 48 Customer Service Scenario Task Cards (both BROWN and B&W). The Task Cards include highly relevant scenarios that students can relate to followed by questions related to how they would effectively deal with the challenges (and difficult customers) presented in the scenarios.
These Task Cards include 4 variations:
✔ 48 Brown Task Cards WITH Questions
✔ 48 Brown Task Cards WITHOUT Questions
✔ 48 B&W Task Cards WITH Questions
✔ 48 B&W Task Cards WITHOUT Questions
✅ You can use the B&W Task Cards to print out on ANY color paper!
✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!
✅ These Task Cards contain the same scenarios in the Scenario Worksheets.
✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.
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▶️ TWO SETS OF SCENARIO WORKSHEETS (Print and Digital - YAY!)
This resource also includes 48 Customer Service Scenario WORKSHEETS with lines and a question(s), so students can write their responses. Students can answer the questions about the scenarios either on paper or on Google Slides! These worksheets contain the same scenarios in the Task Cards.
The worksheets come in TWO Variations:
► Worksheet Variation #1: This set of 48 worksheets include a question for students to answer after reading and reflecting about the scenarios.
► Worksheet Variation #2: This set of 48 worksheets does NOT include a question after the scenarios. A space has been provided for you to generate your OWN question(s)!
► BOTH sets of Worksheets have been included on Google Slides with text boxes already created to make it easier for you and your students. For the Worksheet set in which you generate your own question, you may type in a question before sharing documents with your students! If you want to use the "Print/PDF" version that does not include the question, all you have to do is generate a question that you can have students copy down, or that you write yourself in the space provided, before making copies and distributing to students! Super easy and accessible!
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▶️ GOOGLE SLIDES
This packet includes two DIGITAL Worksheet versions!
✥ Worksheet Variation #1 - Scenarios with Question
✥ Worksheet Variation #2 - Scenarios without Question (You generate your OWN!)
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▶️ List of Scenarios (Easy Access for Teachers – 5 pages)
Also included is a 5-page complete LIST OF SCENARIOS to allow easier access for teachers to read and select scenarios to work with. These are the same scenarios listed in the Task Cards and Worksheets.
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❌ Lesson plans are not included. These scenarios can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.
*********************************
Other CUSTOMER SERVICE resources you might be interested in:
*******************************
Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
Career Readiness Skills | Customer Service Writing and Discussion Questions
By Queen's Educational Resources
Career Readiness Skills | Customer Service Writing and Discussion Questions
ABOUT THIS RESOURCE
★ Topic – Career Readiness | Customer Service
★ 99 pages
★ Print and Digital (PDF and Google Slides)
★ Features 64 Customer Service Writing/Discussion Questions
★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides
★ Suitable for Middle and High School Students
★ Google Slides Link
This resource includes:
★ 64 BLUE Question Task Cards (64 Questions)
★ 64 B&W Question Task Cards (64 Questions)
★ 64 Writing/Discussion Question Worksheets (Same questions in the Task Cards)
★ List of Questions (3 full pages / Easy Access for Teachers)
★ Google Slide Link
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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Dealing with all kinds of emotional, demanding, and difficult customers is part of the job. When interacting with customers, it is essential to have excellent customer service skills. The more skills they master and the more strategies they have to effectively communicate with customers and diffuse potential conflicts, the better prepared they’ll be for future employment.
This resource includes a total of 64 Writing/Discussion Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service. This resource can help students explore qualities required for exceptional customer service in any workplace, determine how to appropriately and professionally deal with difficult customers, and test their knowledge about how to handle everyday work challenges.
The questions can be used for the following:
⭐ to measure what students know and do not know about customer service.
⭐ to introduce students to the concept of customer service.
⭐ to determine what customer service concepts students need to learn or explore further.
⭐ to help students reflect about what they’ve learned about customers service.
⭐ to assess students’ comprehension.
✅ You can ask students to answer the questions in their class journal, in groups (or with their partners), or as part of a class discussion.
✅ This resource makes a great addition to any class or course that needs to cover customer service because the context is based on experiences your students will face in their everyday lives.
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RESOURCE ITEMS:
▶️ QUESTION TASK CARDS (COLOR and B&W)
✅ This resource includes 64 Customer Service Writing/Discussion Question Task Cards (both Colored and B&W). You can use the questions/prompts as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about mindsets and thinking habits/patterns related to customer service.
✅ You can use the B&W Task Cards to print out on ANY color paper!
✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!
✅ These Task Cards contain the same questions in the Worksheets.
✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.
▶️ Writing/Discussion WORKSHEETS (Print and Digital)
✅ This resource also includes 64 Customer Service Writing/Discussion WORKSHEETS with lines and a question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!
✅ These worksheets contain the same questions in the Task Cards.
✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
▶️ List of Questions (Easy Access for Teachers – 3 pages)
Also included is a 3-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.
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❌ Lesson plans are not included. This resource can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.
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This resource is also included in the following discounted bundle:
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Other CUSTOMER SERVICE resources you might be interested in:
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Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
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Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
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Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
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Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
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DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
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LET'S CONNECT:
Career Readiness | Job Interview Questions | Customer Service Questions
By Queen's Educational Resources
Career Readiness | Job Interview Questions | Customer Service Questions
ABOUT THIS RESOURCE
★ Topic – Job Interview Questions
★ 135 pages
★ Print and Digital (PDF and Google Slides)
★ Features 48 Job Interview Questions
★ Questions come in three variations: Task Cards, Worksheets, and Digital/Google Slides
★ Suitable for Middle and High School Students
★ Google Slide Link
★ Career Readiness
This resource includes:
★ 48 Job Interview Question Task Cards (7 different colors / 48 questions)
→ Blue
→ Dark Blue
→ Red
→ Purple
→ Teal
→ Brown
→ B&W
★ 48 Job Interview Question Worksheets (Same questions in the Task Cards)
★ List of Questions (2.5 pages / Easy access for teachers)
★ Google Slides Link
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As students prepare to obtain jobs during the summer or after high school, they need to understand that they will deal with customers of all kinds and must prepare for it. Encountering emotional, demanding, or difficult customers as well as tricky situations is just inevitable and part of the job. Students will eventually be "quizzed" on how they would handle difficult customers and situations during interviews for a job! Interviewers want to know if your students, your soon-to-be employees, will be productive team members in their workplace.
These interview questions are a great way to:
⭐ prepare students for job interviews.
⭐ measure what students know and do not know about customer service.
⭐ introduce students to the concept of customer service.
⭐ determine what customer service concepts students need to learn or explore further.
⭐ help students reflect about what they know and what they’ve learned about customers service.
⭐ to assess students’ comprehension on customer service related issues and situations.
⭐ better prepare students for future employment.
These customer service-related job interview questions will reveal useful information about what students know while encouraging them to "think on their feet." Seeing how they react speaks volumes about how they will handle real-life situations.
This resource includes a total of 48 Job Interview Questions related to customers and customer service. It encourages students to think about the overarching concepts of customer service, test their knowledge and explore qualities required for exceptional customer service in any workplace, and how to appropriately and professionally handle difficult customers and situations.
You can ask students to answer the questions in their class journals, in groups (or with their partners), or as part of a class discussion. You can even give students the "hot seat" and have them answer job interview questions in front of the class❗
This resource makes a great addition to any class or course that needs to cover customer service or career readiness because the context is based on experiences your students will eventually face in the workplace.
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RESOURCE ITEMS:
▶️ JOB INTERVIEW QUESTION TASK CARDS (7 COLORS)
✅ This resource includes 48 Job Interview Question Task Cards (both Colored and B&W). You can use the interview questions as discussion topics or writing prompts – or BOTH! It’s a great way to spark some interesting conversations about how to answer job interview questions.
✅ These Task Cards can be used as part of a larger lesson, in guided small groups, whole-class discussions, partner discussion before sharing out with the larger group or class, or even one-on-one with a teacher, guidance counselor, or parent/guardian!
✅ These Task Cards contain the same questions in the Worksheets.
✅ You can print the Task Cards out on gloss paper or regular paper and laminate. You may also organize them in a binder ring.
▶️ Job Interview Questions WORKSHEETS (Print and Digital)
✅ This resource also includes 48 WORKSHEETS with lines and an interview question, so students can write their responses. Students can answer the questions either on paper, or on Google Slides!
✅ These worksheets contain the same questions in the Task Cards.
✅ The worksheets are also included in Google Slides! Text boxes have already been created to make it easier for you and your students! Each slide includes two instruction solution tabs for when students accidentally delete text boxes and when they want to zoom in (to enlarge worksheets). It's super helpful for students who are not that familiar with how to use Google Slides or need the extra assistance.
▶️ List of Interview Questions (Easy Access for Teachers – 2.5 pages)
Also included is a 2.5-page complete LIST OF QUESTIONS to allow easier access for teachers to read and select questions to work with. These are the same questions listed in the Task Cards and Worksheets.
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❌ Lesson plans are not included. These worksheets can be used in addition to your own lesson plans and in such a way that best meets the needs of your students.
*******************************
This resource is also included in the following discounted bundle:
*******************************
Other CUSTOMER SERVICE resources you might be interested in:
*******************************
Created by © Queen's Educational Resources / All Rights Reserved
Your purchase includes one copy to be used in a single classroom. If you are looking for multiple copies, please be sure to purchase additional licenses.
*******************************
Click here to FOLLOW ME!
Please feel free to email me if you have any questions!
queenseducationalresources@gmail.com
*******************************
Interested in REAL-LIFE SCENARIOS?
Checkout my REAL-LIFE SCENARIOS LIBRARY!
*******************************
Interested in realistic kids, teens, and adults clipart? Check out my CLIPART GALLERY!
*******************************
DID YOU KNOW that you can earn money for future TeachShare purchases when you leave feedback on a resource you purchased?!?!? All you have to do is leave feedback on the purchased resource! When you do so, you earn TPT credits. These TPT credits can be redeemed and used toward future purchases!
❤️ Reviews and Ratings: Reviews and Ratings are extremely important to me. Your time to rate this product and write a review will greatly be appreciated! ;-)
*******************************
LET'S CONNECT:
Unpack Ethical Dilemmas at Work: 10 Engaging Reading Comprehension Worksheets
By More Lessons Less Planning
Empower your students to navigate the complex world of workplace ethics with this comprehensive bundle of 10 engaging reading comprehension worksheets!
Here's what your students will explore:
This bundle aligns perfectly with Common Core Standards in:
Worksheet 1: Should you Report Your Boss? Unpacking Workplace Whistleblowing:
Worksheet 2: Friend Request from the CEO: Navigating Social Media Boundaries at Work:
Worksheet 3: Plagiarism or Pressure? Choosing Integrity in Academic Teamwork:
Worksheet 4: Dress Code Conundrum: Balancing Expression with Professionalism:
Worksheet 5: Internships & Ethics: When Free Labor Gets Murky:
Worksheet 6: Social Media Storm: Handling Online Harassment at Work:
Worksheet 7: Green or Greedy? Sustainable Choices in the Workplace:
Worksheet 8: Conflicting Loyalties: When Personal & Professional Clash:
Worksheet 9: Digital Dilemmas: Balancing Screen Time & Professional Presence:
Worksheet 10: From Intern to Influencer: Ethical Marketing in the Digital Age:
Identify ethical considerations of influencer marketing and the potential for misleading practices.
Understand the responsibility of influencers to promote products ethically and responsibly.
Develop critical thinking skills to evaluate the content of influencer marketing campaigns.
Advocate for transparency and responsible behavior in the influencer marketing industry.
Don't miss out on this valuable resource for teaching your students valuable life skills! Grab this bundle today and equip them to thrive in the ethical landscape of the modern workplace.
Related product you may be interested in!
Current Event Guided Reading Comprehension Worksheet Bundle #2
By More Lessons Less Planning
Stay informed, spark debate, and build critical thinking skills with this comprehensive bundle of 10 guided reading worksheets! Dive into the heart of pressing current events, from the complexities of the Russia-Ukraine War and China's global influence to the challenges of food security, the refugee crisis, and the ever-evolving landscape of work and technology.
Analyze primary sources, tackle engaging activities, and form informed opinions on issues shaping our world.
This bundle equips you with:
This bundle is ideal for:
Don't just watch the news – understand it! Grab this comprehensive bundle today and navigate the headlines like a pro
Current Event Bundle #1
Student Rights:
Student Led Action:
Student Led Action on Current Events Reading Comprehension Worksheet Bundle
By More Lessons Less Planning
Are Students feeling overwhelmed by the world around them? Do they want to make a difference but don't know where to start? This empowering bundle is your ultimate guide to navigating the rollercoaster ride of being a teenager in the 21st century!
Dive into 10 impactful articles covering critical issues like gun violence, mental health, environmental sustainability, and social media literacy. Explore alternative pathways to college, develop financial literacy skills, and turn your passion into profit. Packed with engaging activities, inspiring stories, and practical tips, this bundle equips your students with the knowledge and confidence to master the world, advocate for change, and unlock their full potential!
Each worksheet tackles a current event relevant to teens, promoting engagement and social-emotional learning. They combine informative text with interactive activities to:
Individual Titles and Descriptions:
Teens Take Aim at Gun Violence: Learn, Act, Make a Difference!
Mental Wellness Matters: Teens Advocate for Change!
Food Justice Fighters: Teens Cultivate Healthy Choices
Meme Masters & Changemakers: Navigate Social Media Like a Pro
College Costs Got You Stressed? Teens Chart Their Future
Fake News Foes: Teens Become Truth Detectives!
Beyond Recycling: Teens Champion Sustainability Solutions
Financial Fitness for Teens: Budget Your Way to Success!
Passion into Profits: Teens Turn Hobbies into Hustles
From Class to Career: Teens Bridge the Skills Gap
Learning Objectives:
Recommended Common Core Standards:
Related products you may be interested in!
Current Event Bundle #1
Current Event Bundle #2:
Student Rights:
International Women's Day + History Month Reading Comprehension Bundle
By More Lessons Less Planning
Celebrate Women's History Month and International Women's Day with Engaging Reading Comprehension Activities!
This 7-pack bundle of reading comprehension worksheets is the perfect resource to empower your students and celebrate the incredible contributions of women throughout history. Each activity focuses on a different aspect of the women's rights movement and women's achievements, making it ideal for International Women's Day and Women's History Month lessons.
Here's what you'll find in each worksheet:
Learning Objectives:
Recommended Common Core Standards:
Titles and Foucs
Ready to unlock your students' critical thinking potential? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for every classroom! Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!
Please note: While visuals can enhance student engagement, their absence allows you to incorporate additional visuals and activities to tailor the experience to your students' specific needs.
Unveiling the Mystery of the Mind: A Psychology Reading Comprehension Bundle
By More Lessons Less Planning
Unveiling the Mystery of the Mind: A Complete Psychology Reading Comprehension Bundle
Embark on a captivating journey into the human mind with this comprehensive psychology reading comprehension bundle! This 10-part resource equips your students with a foundational understanding of psychology, from its historical roots to its modern-day applications.
What's Inside?
Let's delve deeper into each of the 10 captivating articles included in this psychology bundle!
1. Unveiling the Mystery: Intro to Psychology
2. Decoding the Mind: Exploring Psychology's Branches
3. Science of the Mind: The Powerful Research Methods
4. Ethical Dilemmas: Responsible Research in Psychology
5. Psychology 101: Crash Course on the Mind
6. From Wundt's Lab to Modern Marvels: Psych History
7. Beyond the Textbook: Real-World Psych Applications
8. Unveiling the Mystery of YOU: Branching Out in Psych
9. Ethics in Action: Role-Playing Psych Research
10. Psychology Puzzles: Cracking the Code of Behavior
Each Article Includes:
Learning Objectives:
Common Core Standards Addressed:
Why Buy This Bundle?
Ready to unlock your students' critical thinking potential? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for every classroom!
Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!
The Forensic Files: True Crime Forensic Science Reading Comprehension Bundle
By More Lessons Less Planning
The Forensic Files: Unraveling the Mysteries of Crime
Bundle:
Embark on a thrilling exploration of the fascinating world of forensic science with this comprehensive collection of 12 reading comprehension worksheets! Each worksheet delves into a unique forensic discipline, unveiling the intriguing methods used to solve crimes and uncover the truth.
Uncover the secrets hidden in:
Engage your students with:
Learning Objectives:
Recommended Common Core Standards:
Ready to unlock your students' critical thinking potential? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for every classroom!
Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!
Related Products
Forensic Mysteries
Forensic Files
Serial Killer Reading Bundle
Unsolved Mysteries Reading Bundle
AVID Early Finisher Activity Packet - Includes WICOR Skills
By Teach Savvy Store
AVID Early Finisher Activity Packet - Includes WICOR Skills: This engaging resource is great for early finishers, sub plans, or even study hall. It combines fun activities with academic enrichment, offering a blend of AVID spirit and educational content. Students will enjoy exciting challenges, goal-setting exercises, a reorganization checklist for binders, and an inspiring reading passage accompanied by thought-provoking questions, and more!
✨AVID Growing Bundle✨
✨Early Finisher Packets BUNDLE✨
Directions:
21 Pages Included in This Packet:
A cover page
An inspiring reading passage about J.K Rowling and the challenges she overcame
Reading response questions
An inquiry page where students write leveled questions in response to the reading
Creative Writing Prompt
Binder checklist where students reflect on their binder organization in January and set a goal for February
Academic SMART goal-setting
Non-academic SMART goal-setting
Class participation self-reflection and goal-setting
Positive self-talk page
Zentagle mindfulness AVID-themed coloring page
Finish the picture
AVID-themed word search
Create your own word search
Sudoku
AVID-themed word scramble
Maze
Determination word hub
Coloring page
More Early Finisher Packets...
August
Septemeber
October
November
February
March
April
May
June & July
AVID
Early Finisher Packets
*Note all products may be used in virtual systems like Outschool without the purchase of extra licenses
Teen Ethical Work Decisions Scenario Based Reading Comprehension Worksheet Unit
By More Lessons Less Planning
Ready to Make Ethical Choices?
10 Scenario-Based Reading Activities for Your Classroom! This fantastic bundle equips your students with the critical thinking skills they need to navigate real-world ethical dilemmas! Each engaging worksheet features a captivating scenario followed by thought-provoking questions that challenge students to consider different perspectives and make responsible decisions.
Here's a sneak peek at the 10 scenario-based reading activities you'll get:
Key Learning Objectives:
Common Core State Standards Alignment:
These engaging scenarios cover a wide range of topics, making them perfect for various classroom discussions and activities. Ready to unlock your students' critical thinking potential? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for every classroom!
Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!
Related product you may be interested in!
Teen Work Advice For Student's Careers Reading Comprehension Worksheet Bundle
By More Lessons Less Planning
Navigate the Teen Workplace: Ethics, Drama, & Success (10 Engaging Activities)
Empower teens to thrive in their first jobs! This comprehensive reading comprehension pack tackles key workplace challenges for teenagers:
10 Engaging Activities:
Plus:
Ready to unlock your students' critical thinking potential and prepare them for workplace success? Explore my store for a treasure trove of reading comprehensions that tackle diverse themes and inspire insightful discussions. From historical mysteries to scientific explorations, there's something for ever classroom!
Support a fellow educator and get rewarded! Purchase this resource, leave a review, and earn TeachShare credits you can use on any product on the platform. Your feedback helps others and benefits you too!
Related product you may be interested in!
Ethical Workplace Decisions Bundle
Student Rights:
Student Led Action:
CTE Health Science Patient Safety Through Mobility Assistance & Body Mechanics
By Scrub Squad
This 2-day lesson plan is designed to teach students essential skills for mobility assistance and proper body mechanics in healthcare settings. Students will learn to safely transfer, reposition, and assist patients using devices such as gait belts, walkers, wheelchairs, slide boards, and mechanical lifts.
The lesson includes:
What’s Included:
Skills Covered:
Standards Alignment:
Why You’ll Love It:
This lesson plan is ready-to-use and provides engaging, hands-on activities that prepare students for real-life healthcare settings. It fosters teamwork, safety awareness, and problem-solving while building technical and communication skills essential for careers in health science and patient care.
If you enjoyed this activity, explore the fun options below!
Patient Rights Worksheets/ Case Studies & Ethical Scenarios 2 Day Health Science
CTE Health Science Learning Medical Equipment Explained with Coloring Fun
Follow me for more engaging lessons!
Scrub Squad
CTE Health Science Patient Safety Through Mobility Assistance & Body Mechanics
By Scrub Squad
This 2-day lesson plan is designed to teach students essential skills for mobility assistance and proper body mechanics in healthcare settings. Students will learn to safely transfer, reposition, and assist patients using devices such as gait belts, walkers, wheelchairs, slide boards, and mechanical lifts.
The lesson includes:
What’s Included:
Skills Covered:
Standards Alignment:
Why You’ll Love It:
This lesson plan is ready-to-use and provides engaging, hands-on activities that prepare students for real-life healthcare settings. It fosters teamwork, safety awareness, and problem-solving while building technical and communication skills essential for careers in health science and patient care.
If you enjoyed this activity, explore the fun options below!
Patient Rights Worksheets/ Case Studies & Ethical Scenarios 2 Day Health Science
CTE Health Science Learning Medical Equipment Explained with Coloring Fun
Follow me for more engaging lessons!
Scrub Squad
CTE Health Science Muscular System 3 Day Unit NO Prior Learning! Biology Anatomy
By Scrub Squad
Muscular System
This engaging and comprehensive lesson plan is perfect for high school Health Science, Biology, or Anatomy classes. It provides an in-depth exploration of the muscular system, focusing on skeletal, smooth, and cardiac muscles. With a mix of vocabulary-building, reading comprehension, creative activities, and a unit test, this resource is designed to support diverse learners while making complex concepts accessible and fun!
What’s Included in this Resource:
Why This Resource is Perfect for Your Classroom:
This all-inclusive lesson bundle will help your students develop a deeper understanding of the muscular system and its vital role in the human body. Perfect for anatomy or health science units, this resource ensures students leave with knowledge they’ll use well beyond the classroom!
If you like this lesson, try these:
Integumentary System Unit NO PRIOR LEARNING! Anatomy / Health Science / Biology
Cardiovascular System HS Anatomy / Health Science / Biology No Prior Learning!
Follow me for more engaging lessons!
Scrub Squad
Forensic Genealogy in Health Science Solving Mysteries Through DNA Analysis
By Scrub Squad
Engage your students in a hands-on activity that combines forensic science, health science, and biology! This forensic genealogy assignment challenges students to use DNA analysis, family tree reconstruction, and critical thinking to solve a fascinating mystery.
Perfect for high school forensic science, health science, or biology classes, this activity introduces students to real-world applications of genetic testing and its role in identifying unknown individuals. Students will analyze DNA match data, interpret family relationships, and incorporate supporting evidence to uncover the identity of an unidentified individual.
Included in this resource:
This activity develops critical thinking, teamwork, and reasoning skills while reinforcing concepts related to genetics and DNA. Whether you’re teaching about the human genome, inheritance, or careers in forensic science, this lesson is an engaging and educational addition to your classroom!
If you like this lesson, try these:
Health Science / Nursing Guide to Degloving without Contaminating Stations Print
Cranial Nerve Printable Case Study / Anatomy / Nursing / Health Science
Forensic Science Movie Scenario Clues to Solve Type of Death or Injury HS CTE
Follow me for more engaging lessons!
Scrub Squad
AVID WICOR This Bulletin Board for CCI Data Collection
By Teach Savvy Store
AVID WICOR This Bulletin Board and CCI Data Collection: Use this bulletin board to not only help you collect data for the Coaching and Certification Instrument (CCI) but also to display in your hallways as a helpful tool to teachers and students! AVID students will share examples of where they have seen WICOR in their classes. Change it out monthly and do a "WICOR of the month" or make a large display with examples of all! This resource comes with multiple printing options and includes both color and black and white.
✨AVID Growing Bundle✨
What's Included:
Directions:
Choose a focus for your WICOR bulletin board (writing, inquiry, collaboration, organization, reading).
Print a poloroid picture for each student (color or black and white options available)
Students can either write, draw, or even paste a picture of a WICOR example they have seen in their other classes.
Print the WICOR Examples page that matches your focus as well as the words “WICOR THIS” and as many cameras as you like (make sure to view all options before choosing).
Decorate your bulletin board with the words “WICOR THIS,” WICOR examples page, cameras, and student examples.
Classroom Decor
More AVID Resources